UNEXPECTEDLY, MY CAR'S 12V BATTERY DISCHARGED COMPLETELY UNDER CONDITIONS OF REGULAR USE AND MODERATE TEMPERATURES, WHILE PARKED IN MY GARAGE OVERNIGHT. CAR IS 11 MONTHS OLD WITH 6327 MILES. IT WAS TOWED TO TOYOTA REPAIR SHOP, WHICH RE-CHARGED THE BATTERY AND INSTALLED DCM RESET AND FIRMWARE UPDATE T-SB-0095-20. THE REPAIR REPRE…
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UNEXPECTEDLY, MY CAR'S 12V BATTERY DISCHARGED COMPLETELY UNDER CONDITIONS OF REGULAR USE AND MODERATE TEMPERATURES, WHILE PARKED IN MY GARAGE OVERNIGHT. CAR IS 11 MONTHS OLD WITH 6327 MILES. IT WAS TOWED TO TOYOTA REPAIR SHOP, WHICH RE-CHARGED THE BATTERY AND INSTALLED DCM RESET AND FIRMWARE UPDATE T-SB-0095-20. THE REPAIR REPRESENTATIVE REFERRED TO POSSIBLE PROBLEM WITH A RECENT AUTO SOFTWARE UPDATE THAT MAY HAVE WORN DOWN BATTERY WITH NUMEROUS INCOMPLETE (UNINITIATED) IGNITION STARTS. THIS SOFTWARE FIX WAS APPLIED FOR THIS SPECIFIC INSTANCE, BUT IS NOT BEING GENERALLY APPLIED TO ALL VEHICLES. THE REPRESENTATIVE SAID THAT THE PROBLEM WAS NOT CAUSED BY ANYTHING I DID, AND INDICATED I MAY WANT TO WATCH FOR TOYOTA CONSUMER NOTICES FOR FURTHER REPAIR. THE TOYOTA TECHNICAL SERVICE BULLETIN, DCM RESET AND FIRMWARE UPDATE T-SB-0095-20 (DATED SEPTEMBER 30, 2020, ACCESSIBLE ONLINE), INDICATES SOME 2020-2021 MODELS MAY EXHIBIT "DEPLETED 12V VEHICLE BATTERY WHEN IN IG-OFF". THE SOFTWARE UPDATE IS NOT BEING APPLIED TO ALL VEHICLES, AND THERE WAS NO ASSURANCE THAT THE PROBLEM IS FIXED AND WILL NOT OCCUR AGAIN. AS A DRIVER, THIS LEAVES ME VULNERABLE TO BEING STRANDED WITHOUT TRANSPORTATION, AND RELIANT ON HELP FROM STRANGERS IF PARKED IN REMOTE RECREATION AREAS WITHOUT CELL PHONE ACCESS; AN UNSAFE SITUATION.
NHTSA ODI #11375443
25,000 miles · Nov 17, 2020
Electrical SystemEngineUnknown Or Other
WOULD NOT START, 25,000 . HYBRID MALFUNCTION WARNING, OCS WARMING, PRE-COLLISION WARNING, BRAKE SYSTEM WARNING. DEALER CLAIMED SOFTWARE UPDATE ISSUE. HAD TO BE TOWED, LATE TO WORK URGENT CARE/COVID, UBER TO DEALER TO GET LOANER, UPSET. FRIDAY IT HAPPENED AGAIN AND I HAD SURGERY SCHEDULED. HYBRID MALFUNCTION WARNING PRE-COLL…
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WOULD NOT START, 25,000 . HYBRID MALFUNCTION WARNING, OCS WARMING, PRE-COLLISION WARNING, BRAKE SYSTEM WARNING. DEALER CLAIMED SOFTWARE UPDATE ISSUE. HAD TO BE TOWED, LATE TO WORK URGENT CARE/COVID, UBER TO DEALER TO GET LOANER, UPSET. FRIDAY IT HAPPENED AGAIN AND I HAD SURGERY SCHEDULED. HYBRID MALFUNCTION WARNING PRE-COLLISION WARNING, DO NOT DRIVE, CALL DEALER, TOW TRUCK TESTED BATTERY AND IT WAS GOOD. LIGHTS, BELLS, STEREO WORKED, HELD KEY FOB TO PUSH START NO. 40,000 CAR AND DEALER TODAY SAID, OH, WE PUT IN A NEW BATTERY? IN A NEW CAR? AND FOR IT TO NOT START DUE TO SOFTWARE UPDATE???? I GO 100 OUT OF CITY WITH DOGS, NO CELL AND WOULD HAVE BEEN STRANDED IN A BRAND NEW CAR DUE TO NO NOTIFICATION OF HEY THERE ARE PROBLEMS, YOUR CAR WONT START, SOFTWARE UPDATE? ANYTHING? SECOND TIME 6 WEEKS LATER, MISSED MY SURGERY APPT!!!!!!!! TOW IT AGAIN, THEY NOW SAY THAT TOYOTA HAS FIXED ON 2021 AND DEALER HAD LIST OF VEHICLES WITH ISSUES BY VIN. GREAT. WHY NOT TELL ME. ONE MORE LEMON LAW WISCONSIN. I DON'T EVEN WANT TO GO PICK IT UP. ITS GOING TO HAPPEN AGAIN. I THINK IT IS ELECTRICAL, STARTER, HYBRID. BYW WHY NOT REPLACE HYBRID BATTERY? BECAUSE THEY ARE TOO EXPENSIVE. THERE ARE RECALLS FOR 2020 COMPLETE ENGINES. I WANT IT GONE. IT WAS PARKED IN MY DRIVEWAY WOULD NOT START AT CRITICAL TIMES. I DO NOT FEEL SAFE IN IT, BRAKE MALFUNCTION WARNING? PRE CRASH WARNING, HYBRID?
NHTSA ODI #11375003
2,994 miles · Oct 28, 2020
Electrical System
IN THE PAST TWO MONTHS THE BATTERY HAS DIED THREE TIMES. FIRST ON 9/14/20 WITH 1721 MILES, SECOND ON 9/30/20 WITH 1962 MILES, THIRD TIME ON10/28/20 WITH 2,994 MILES. EVERY TIME THE ERROR WAS 'SMART KEY MALFUNCTION ', AND THE CAR HAD TO BE JUMP STARTED AND BROUGHT TO THE DEALER. TWO TECHNICAL CASES WERE OPENED AND THE DATA C…
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IN THE PAST TWO MONTHS THE BATTERY HAS DIED THREE TIMES. FIRST ON 9/14/20 WITH 1721 MILES, SECOND ON 9/30/20 WITH 1962 MILES, THIRD TIME ON10/28/20 WITH 2,994 MILES. EVERY TIME THE ERROR WAS 'SMART KEY MALFUNCTION ', AND THE CAR HAD TO BE JUMP STARTED AND BROUGHT TO THE DEALER. TWO TECHNICAL CASES WERE OPENED AND THE DATA CONTROL MODULE SOFTWARE WAS UPDATED TO THE LATEST RELEASE. THE VEHICLE WAS PARKED ALL THREE TIMES.
NHTSA ODI #11366859
Mileage unknown · Oct 7, 2020
Electrical System
2020 TOYOTA CAMRY LE DEAD BATTERY PROBLEMS. SINCE I PURCHASED THE CAR ON APRIL 25 2020 I HAVE HAD TO PURCHASE TWO NEW TOYOTA BATTERIES FROM TOYOTA. THE NEW BATTERIES ARE 770 CCA AMPS VS MY ORIINAL BATTERY WHICH WAS ONLY 563 CCAWHICH THEY DO NOT MAKE ANY MORE.YESTERDAY I SPOKE WITH JULIE A CUSTOMER CARE MANANGER FR. OM TOYOTA C…
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2020 TOYOTA CAMRY LE DEAD BATTERY PROBLEMS. SINCE I PURCHASED THE CAR ON APRIL 25 2020 I HAVE HAD TO PURCHASE TWO NEW TOYOTA BATTERIES FROM TOYOTA. THE NEW BATTERIES ARE 770 CCA AMPS VS MY ORIINAL BATTERY WHICH WAS ONLY 563 CCAWHICH THEY DO NOT MAKE ANY MORE.YESTERDAY I SPOKE WITH JULIE A CUSTOMER CARE MANANGER FR. OM TOYOTA CUSTOMER CARE AND SHE SAID TOYOTA IS GETTING ALOT OF COMPAINTS ABOUT DEAD BATTERIES FROM CUSTOMERS.WHEN I ASKED HER TO DO SOMETHING ABOUT MY SPENDING OVER 300.OO DOLLARS ON TWO BATTERIES BECAUSE NOWHERE IN THEIR 608 PAGE TOYOTA CAMRY MANUAL DOES IT TELL YOU YOU HAVE TO CLOSE THE WINDOWS AND LOCK THE DOORS OR THE BATTERY WILL GO DEAD. IN FACT MY WIFE HAD ASKED THE SERVICE MANAGER AT PARKS TOYOTA IN DELAND FLORIDA THIS EXACT QUESTION AND HE DAVID CAREY SAIDY OU DO NOT HAVE TO CLOSE WINDOWS OR LOCK YOUR DOORS.I HAVE GONE TO THE TOYOTA DEALERSHIP 4 TIMES SPENT OVER 300.00 DOLLARS ON 2 NEW BATTERIESAND 250.00 ON THE CORRECT TEST EQUIPMENT TO CONFIRM THE ELECTRICAL PROBLEM OF DEAD BATTERIES WAS FROM THE FACT THAT I PARKED MY CAR IN MY GARAGE WITH THE WINDOWS OPEN AND DOORS UNLOCKED
NHTSA ODI #11363133
Mileage unknown · Oct 1, 2020
Electrical SystemSteeringUnknown Or Other
WITHIN 2 WEEKS OF PURCHASING THE CAR I HAD THE FOLLOWING ISSUES: THE KEYLESS KEY NOT WORKING, ENGINE IMMOBILIZER SYSTEM LIGHT WAS ON, ELECTRIC POWER STEERING SYSTEM WARNING LIGHT WAS ON AND THE CAR BATTERY WAS COMPLETELY DRAINED. CAR WAS STOPPED
NHTSA ODI #11362324
Mileage unknown · Sep 21, 2020
Electrical System
TODAY SEPTEMBER 21 AGAIN I FIND MY 2020 TOYOTA CAMRY BATTERY DEAD I WOULD JUST LIKE TO INFORM YOU THAT ON 2 WEBSITES OWNERS HAVE COMPLAINED ABOUT THE SAME ISSUE ABOUT 19 OWNERS THE WEBSITES ARE KELLY BLUE BOOK AND TOYOTAOWNERSCLUB.COM THIS ISSUE REALLY NEEDS TO BE ADDRESSED BY TOYOTA CORPORATE
NHTSA ODI #11360133
125 miles · Sep 20, 2020
Electrical System
FOUND SERVICE BULLETIN TSB00007-19 GROWING NUMBER OF CUSTOMER CONCERNS ABOUT NEEDING A NEW BATTERY AFTER 1 YEAR. I BROUGHT MY 2020 TOYOTA CAMRY INTO DAYTONA TOYOTA FOR DIAGNOSIS OF DEAD BATTERY ISSUE-TECHNICIAN TOOK 8 HOURS AND SUGGESTED I MUST HAVE LEFT THE DOOR OR TRUNK OPEN. TECHNICIAN DID SAY I SHOULD HAVE RECEIVED A NEW B…
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FOUND SERVICE BULLETIN TSB00007-19 GROWING NUMBER OF CUSTOMER CONCERNS ABOUT NEEDING A NEW BATTERY AFTER 1 YEAR. I BROUGHT MY 2020 TOYOTA CAMRY INTO DAYTONA TOYOTA FOR DIAGNOSIS OF DEAD BATTERY ISSUE-TECHNICIAN TOOK 8 HOURS AND SUGGESTED I MUST HAVE LEFT THE DOOR OR TRUNK OPEN. TECHNICIAN DID SAY I SHOULD HAVE RECEIVED A NEW BATTERY WHICH IS A NEW DESIGN, PART #00544H6074770.THIS BATTERY IS RATED AT 770CCA VS MY BATTERY WHICH IS RATED AT 560 CCA. THE NEW BATTERY ACTUALLY CHECKS OUT AT 990 CCA! TECHNICIAN SAID IT IS THE NEWLY DESIGNED BATTERY FOR THE TOYOTA CAMRY AND RAV4 AND WOULD GREATLY REDUCE DEAD BATTERY PROBLEM, HOWEVER TOYOTA WOULD NOT AUTHORIZE A REPLACEMENT. I HAVE SPENT 2 FULL DAYS CHASING THIS PROBLEM AT 2 DEALERSHIPS AND TOYOTA SAYS IT IS MY FAULT FOR LEAVING A DOOR, HOOD, OR TRUNK OPEN-ABSURD! THIS IS TRULY LOUSY SERVICE ON A BRAND NEW VEHICLE WITH AN UNDERLYING SERIOUS PROBLEM. FOR THE IMMEDIATE TIME I DISCONNECT THE BATTERY CABLE WHEN NOT GOING TO USE THE CARE FOR 4 OR 5 DAYS. THIS VEHICLE NEEDS A RECALL FOR BATTERY OR UNDERLYING DRAINAGE PROBLEM. ALSO SEE KELLY BLUE BOOK FOR MANY COMPLAINTS ABOUT THIS.
NHTSA ODI #11360039
Mileage unknown · Sep 19, 2020
Electrical System
THIS IS THE SECOND TIME I HAVE THIS COMPLAINT . AFTER 1 TO 3 DAYS THAT THE CAR IS NOT DRIVEN THE BATTERY GOES DEAD . THE BATTERY VOLTAGE READS 12.00 I HAVE HAS TO PURCHASE 2 NEW BATTERIES FROM TOYOTA TOYOTA SAYS THIS IS NORMAL PLEASE HELP THIS TIME IS THE NHTSA JUST ANOTHER PAWN FOR PRESIDENT TRUMP TO SLILENCE
NHTSA ODI #11359908
2,347 miles · Sep 13, 2020
Electrical System
WENT TO GET IN MY CAR TO LEAVE AND IT HAD NO POWER. CALLED TOYOTA CARE TO GET A JUMP THEY CAME OUT AND GAVE ME A JUMP AND IT STARTED RIGHT UP. DROVE IT AROUND A BIT AND PARKED IT. WENT OUT TO START IT AGAIN 4 HOURS LATER AND THE BATTERY WAS COMPLETELY DEAD AGAIN.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence & remedy
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗