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2020 Toyota Camry

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Toyota Camry do not stand out strongly from the model-year median of 295.

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When problems were reported

Mileage at the reported incident

78 reports with mileage · 194 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports2 fire reports12 injury reports

Air Bags complaints

48 reports
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Mileage unknown · Feb 2, 2024
Air BagsBack Over Prevention

There is a current recall on my 2020 camry. I was notified by email in December 2023. It is for the passenger side air bag. I do not feel safe driving the car since being made aware of the recall. The Toyota dealership I go to has said there is nothing they can do as there is no remedy for this recall. I also have had multiple i…

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There is a current recall on my 2020 camry. I was notified by email in December 2023. It is for the passenger side air bag. I do not feel safe driving the car since being made aware of the recall. The Toyota dealership I go to has said there is nothing they can do as there is no remedy for this recall. I also have had multiple issues over the years with the sensors and battery. I bought the car brand new, with 2 miles I rolled off the lot. A few days after purchasing it my battery died. My battery died multiple times within the first few months, sensors did not work, screen display was off, Toyota said they had to reset the computer software. There was an issue draining the battery. Fast forward to November 2023, I had to buy a new battery. Even though I have had issues with the battery since purchasing the brand new car, I had to pay for the battery out of pocket. Toyota said I just barely missed the warranty. Now once again I have issues with the parking sensors not working and the rear camera display not showing. I get the notification RCD unavailable. Even though my camera is clean and was checked at the dealership. I feel as if I have bought a bad car from the start. And now I do not feel safe driving it as well as being completely frustrated with it. What can I do?

NHTSA ODI #11569449

Mileage unknown · Jan 23, 2024
Air BagsCrashInjury

Airbags failed in accident passenger and I were hurt and significantly impacted and then informed about recall after the fact recall number is 23TB15/23TA15

NHTSA ODI #11567148

Mileage unknown · Jan 13, 2024
Air Bags

My car recently had this message pop up "SRS airbag system malfunction." I did a search for recalls and found that Toyota is doing a recall for my vehicle's year and model (2020-2022 camry). I used this site to punch in my VIN number but there are no recalls on my vehicle. What is the probability that my car has the same exact p…

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My car recently had this message pop up "SRS airbag system malfunction." I did a search for recalls and found that Toyota is doing a recall for my vehicle's year and model (2020-2022 camry). I used this site to punch in my VIN number but there are no recalls on my vehicle. What is the probability that my car has the same exact problem as what the company is recalling for yet not be a part of the recall? Is there anything I can do about this? The message popped up out of the blue.

NHTSA ODI #11565248

Mileage unknown · Oct 28, 2023
Air BagsCrashInjury

A car turned in front of my daughter and her boyfriend. They were going 40 MPH and there is severe damage to the front of the vehicle. The car will be totaled. Not one air bag deployed. All first responders were very surprised and cautious that even them exiting the damaged vehicle could set them off. They were told "not to…

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A car turned in front of my daughter and her boyfriend. They were going 40 MPH and there is severe damage to the front of the vehicle. The car will be totaled. Not one air bag deployed. All first responders were very surprised and cautious that even them exiting the damaged vehicle could set them off. They were told "not to move" until they could investigate a safe way for them to leave the car.

NHTSA ODI #11552399

Mileage unknown · Jun 21, 2023
Air BagsStructureUnknown Or Other

My dash constantly makes this buzzing sound coming around the center of the dash. It is highly distracting and has almost caused me multiple incidents trying to stop the noise and find out where exactly it’s coming from. Yes it’s been reproduced by others.

NHTSA ODI #11528218

17,000 miles · Dec 9, 2022
Air BagsCrashInjury

The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his …

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The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her face. The emergency units transported the contact's sister to the hospital where she received medical assistance. A police report was filed. The contact was able to drive the vehicle to his residence. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired for air bags and seat belt failure. The contact stated that the event data recorder (EDR) indicated that the vehicle had only sustained one impact; however, the vehicle had sustained two impacts as it was rear-ended twice. The manufacturer was notified of the failure but did not provide any assistance or explanation for the erroneous report of the event data recorder (EDR). The failure mileage was approximately 17,000.

NHTSA ODI #11496811

8,446 miles · Nov 21, 2022
Air BagsCrashInjury

The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospi…

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The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446

NHTSA ODI #11494474

3,589 miles · Oct 22, 2020
Air BagsSeat BeltsCrashInjury

OUR VEHICLE WAS STRUCK FROM THE DRIVERS SIDE - REAR AT AN ESTIMATED 60MPH SPEED DIFFERENCE. (IT IS THOUGHT WE WERE SLOWED TO APPROX 25MPH, OTHER CAR WAS PROBABLY 80MPH OR MORE). THIS HAPPENED ON I95 IN LUMBERTON NC. THE OTHER VEHICLE WAS IN LEFT LANE, WE WERE IN RIGHT LANE. THE OTHER VEHICLE SWERVED INTO OUR LANE HITTING US "QUA…

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OUR VEHICLE WAS STRUCK FROM THE DRIVERS SIDE - REAR AT AN ESTIMATED 60MPH SPEED DIFFERENCE. (IT IS THOUGHT WE WERE SLOWED TO APPROX 25MPH, OTHER CAR WAS PROBABLY 80MPH OR MORE). THIS HAPPENED ON I95 IN LUMBERTON NC. THE OTHER VEHICLE WAS IN LEFT LANE, WE WERE IN RIGHT LANE. THE OTHER VEHICLE SWERVED INTO OUR LANE HITTING US "QUARTERING" FROM LEFT REAR. FORCE WAS HARD ENOUGH TO DEFORM RIGHT SIDE OF CAR WHICH CAME IN CONTACT WITH NOTHING. AS THE DRIVER, I STRUCK THE INTERIOR WITH ENOUGH FORCE TO CAUSE A "SEVERE" CONCUSSION. NO SIDE CURTAINS DEPLOYED, AND I DO NOT BELIEVE THE SEAT BELTS TENSIONED TO RESTRAIN ME IN THE SEAT. MY LEFT SHOULDER, ARM, AND ELBOW WERE ALSO INJURED IN THE ACCIDENT. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO HER LEFT ARM, AND RECOILED STRIKING THE INSIDE OF THE RIGHT INTERIOR. THIS CAUSED HEAD TRAUMA AS WELL. WE DON'T BELIEVE THE SEAT BELT TENSIONED. PASSENGER IN THE BACK SEAT, RIGHT SIDE ALSO SUFFERED INJURY. NOT AS SEVERE AS FRONT SEAT OCCUPANTS. HE WAS THROW AROUND IN THE VEHICLE, IT IS UNKNOWN IF HIS BELTS TENSIONED. ALL 3 HAD TO BE TRANSPORTED BY AMBULANCE FOR INJURIES SUFFERED. THERE IS A WARNING DISPLAYED IN THE DASH STATING, "SRS AIRBAG SYSTEM MALFUNTION VISIT YOUR DEALER" I BELIEVE HAD SEATBELTS TENSIONED, SIDE CURTAINS DEPLOYED, MY INJURIES WOULD BE MUCH LESS. THIS ACCIDENT OCCURRED 10/11/2020, WEATHER WAS OVERCAST BUT DRY. CRASH FORCE WAS SUFFICIENT TO CAUSE BODY WORK DEFORMATION ON RIGHT SIDE OF VEHICLE, WHICH CAME IN CONTACT WITH NO OBJECTS.

NHTSA ODI #11365678

Official recalls

3

23V865000 · Air Bags:sensor:occupant Classification

Dec 20, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

20V064000 · Engine And Engine Cooling

Feb 6, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Consequence & remedy

Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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