2019 Toyota Camry

The contact owns a 2019 Toyota Camry. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the message indicating that the engine had overheated was displayed. The vehicle was towed to the local dealer who diagnosed that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty coverage related to the water pump failure. The failure mileage was 53,537.

Subject: Vehicle Safety & Emissions Complaint – Toyota Camry (VIN [XXX] ice of Defects Investigation, I am reporting a safety and emissions defect with my 2019 Toyota Camry XSE (VIN [XXX] ). • [XXX] Techstream confirmed DTC P26CB71 – Engine Coolant Pump Actuator Stuck. • This fault risks overheating, sudden engine failure, and emissions non-compliance. • Covered under CSP 24TE04 and Federal Emissions Warranty, but Seminole Toyota and AutoNation Toyota Winter Park refused repairs and demanded $1,616.46. • Toyota corporate ignored my formal demand and deadline. I request NHTSA investigate, as this issue impacts safety and emissions compliance and could warrant recall action. Attached: diagnostics, CSP letter, invoices, photos, correspondence. Sincerely, [XXX] INFORMATION RE [XXX] T TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System failed: The electronic control module (ECM) and related wiring were compromised by a dealer-installed Lojack anti-theft system. The device was spliced into wiring near the airbag system and ECM, causing repeated faults. The component remains in the vehicle and is available for inspection. Safety risks: 1. Wiring near airbags may interfere with deployment. 2. ECM faults risk stalling, loss of power, or emissions failure. 3. Hidden wiring increases short-circuit risk, especially near coolant areas. 4. These conditions place driver and passenger safety at risk. Problem confirmation & inspections: The issue has been reproduced in multiple dealer visits. One Toyota dealer identified the improper Lojack installation as the likely root cause. Service records are available. Warning lamps: Yes. Check engine lights and warning messages appeared within months of purchase and continue intermittently. Summary: The car was sold as a Toyota Gold Certified Pre-Owned (CPO) vehicle, advertised as thoroughly inspected and protected. In reality, it contained an undisclosed modification that created hidden defects, repeated ECM errors, and safety concerns. Concern: The ECM is covered by the 8-year/80,000-mile federal emissions warranty and the 7-year/100,000-mile Gold CPO warranty. Yet Toyota denied my arbitration claim as “ineligible.” If such cases are refused, it means dealers can install aftermarket systems, charge buyers, and avoid accountability. In that situation, the Toyota Gold CPO program becomes meaningless—a consumer deception rather than protection. Request: I respectfully ask NHTSA to investigate whether dealer-installed systems like Lojack pose systemic safety risks and whether Toyota’s warranty and arbitration processes are adequately protecting consumers.

I have a code on my car that states " malfunction in the electronic control of the engine, throttle or automatic transmission has been detected". The car stalled while crossing Hwy 231 in Pike County, Alabama and left me powerless in oncoming traffic that was moving at 80+ miles per hour. It finally grabbed some power to let me finish crossing but it was a very close call. I had to have the tires replaced, since that time the tire pressure sensors no longer work. Which to me is unbelievable. The cost for that is $360.00 or probably more from the dealer.

Odometer Fraud. The contact owns a 2019 Toyota Camry. The contact purchased the vehicle from a private seller. The vehicle was taken to the dealer for service for a door latch replacement. The contact was informed of additional repairs that were needed to be performed on the vehicle. The contact later went back to the dealer and inquired about trading the vehicle. The dealer provided the Carfax report to the contact. The contact stated that according to the Carfax report, the latest odometer reading was reported at 297,742. The contact stated that when the vehicle was purchased, the advertisement indicated that the mileage was 112,000. The contact reviewed the Title of the vehicle and noticed that the odometer mileage reading on the Title was 197,742. The seller was not made aware of the issue. The contact attempted to contact the seller, but there was no response.

The contact owns a 2019 Toyota Camry. The contact stated that while driving at an undisclosed speed, there was an abnormal humming sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that an unknown part inside the transmission had oxidized. The contact was informed that the transmission needed to be replaced. The contact was advised that the engine mounting insulator sub-assembly and the hardware machine rotor for the braking system needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that in June 2023, the transmission was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

Car was on freeway on an on ramp going 50 accelerating to 75 when suddenly car’s power converter gave out and car had no power. Prior to this the car worked fine and no issues or warning lights ever appeared related to the problem. This not only puts the driver and their passengers at danger but also the traffic around them. The dealership I took the car to confirmed the torque converter but was unable to pull codes from the odb2, however multiple smaller shops further confirmed that was the issue as well. They also further provided error codes where the official Toyota dealer wasn’t able to

It started happening in the past month. We stopped at a gas station to get gas and after filling up the car doesn't want to start. It does start eventually after 4-5 tries. Then it's ok for a while. On 8/17 it did the same thing except once we put it in park the light engine came on. I cleared the codes and drove it again about 200 miles stopped to get gas and it happened again. I took it to the dealer and they said it might be the battery. I put a new battery and it seemed to be fine until the next day, 8/21. I stopped to get gas and after I filled up it would not start again, except this time the light engine did not turn on. The dealer is not sure what it is. From doing research there was a fuel pump recall for 2018-2020 camrys although my car was not included in it, from looking at the symptoms I have come to the conclusion that it might be a faulty fuel pump.