2019 Toyota Camry

ON MULTIPLE OCCASIONS (ABOUT 3-4 TIMES A WEEK) WHEN STARTING MY VEHICLE THE ENGINE STALLS AND I HAVE TO RETRY AT LEAST TWICE FOR MY CAR TO START. AT RED LIGHTS THE VEHICLE LAGS AND TAKES A MOMENT TO PICK UP SPEED. OFTEN IN A JERKING MOTION. WHEN ACCELERATING TO SPEEDS ABOVE 20-80 MPH THE STALLING STARTS AGAIN AND DOES NOT FEEL SAFE WHILE DRIVING. WE NOTIFIED OUR DEALERSHIP ABOUT THE ISSUE WHEN GETTING SERVICED AND THEY STATED THEY COULD NOT PROVIDE ANY INFORMATION ON WHY IT WAS DOING THIS. WE HAVE HAD THIS PROBLEM SINCE DECEMBER 2019 AND HAS PROGRESSIVELY GOTTEN WORSE. ONCE WE RECEIVED THE NOTIFICATION ABOUT THE FUEL PUMP RECALL WE REQUESTED FOR THE DEALERSHIP TO TAKE OUR CAR IN FOR THE RECALL FUEL PUMP AND THEY REFUSED TO TAKE OUR CAR AND ADVISED US TO GO TO OTHER TOYOTA/ LEXUS DEALERSHIPS. THE OTHER TOYOTA/LEXUS DEALERSHIPS TOLD US TO GO BACK TO THE ORIGINAL DEALERSHIP WERE WE GET ARE CAR SERVICED AT HAVE THEM TAKE OUR CAR IN FOR SERVICE. WHEN WE WENT TO THE ORIGINAL TOYOTA DEALERSHIP WHERE WE PURCHASED OUR CAR FROM, THEY STILL REFUSED TO PROVIDE A RENTAL SINCE WE EXPLAINED THEM HOW UNSAFE THE CAR IS WHILE DRIVING. WE HAVE TRIED EMAILING AND DO NOT GET ANY RESPONSES. WE ALSO TRIED CALLING TO SPEAK WITH THE MANAGER BUT NONE OF THE MANAGERS HAVE TAKEN OUR CALLS OR TRIED TO CALL US BACK.

WHEN I HAD LEFT MY HOUSE, I PRESSED THE THROTTLE AND THE CAR WOULDN'T GO, IT WAS COASTING STILL, BUT ITS LIKE IT WOULDN'T GO. THEN, I PUMPED THE THROTTLE AND PUT IT ALL THE WAY TO THE FLOOR. IT HAD FINALLY WENT. THIS CAR ALSO SEEMS TO HAVE A MASSIVE DELAY WHEN WE PRESS THE THROTTLE AT STOP LIGHTS. I HAVE CONTACTED TOYOTA ABOUT THE RECALL, WHICH THEY DID NOT INFORM ME OF, I HAD TO LOOK IT UP MYSELF DUE TO THE NATURE OF THE ISSUES I WAS EXPERIENCING. SURE ENOUGH. FUEL PUMP SHOWED UP ON THE RECALL WHICH WOULD MAKE SENSE TO WHY I'M EXPERIENCING THESE ISSUES, THE ENGINE IS NOT GETTING ENOUGH GAS. NOT ONLY DID TOYOTA NOT INFORM ME OF THE RECALL BUT THEY STILL HAVE NOT FOUND A "REMEDY" FOR THE ISSUE, WHILE I HAVE SEEN A COUPLE PEOPLE COMMENTING ON THEIR FACEBOOK PAGE THAT THEIR HAD BEEN FIXED. ALSO, HAD FOUND OUT I'M NOT THE ONLY ONE TOYOTA HAD NOT INFORMED OF THE RECALL AND SEEMS TO BE A LAWSUIT CURRENTLY BECAUSE OF THAT. I HAVE A NEWBORN. WHATS GOING TO HAPPEN IF THE FUEL PUMP GOES OUT WITH HIM IN IT?

TL* THE CONTACT OWNS A 2019 TOYOTA CAMRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE AS AN ABNORMAL NOISE APPEARED FROM THE REAR WHERE THE FUEL TANK WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER (TOYOTA OF BOARDMAN 8250 MARKET ST, BOARDMAN, OH 44512 (330) 333-7218) FOR A DIAGNOSTIC TEST, HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,674.

THE FUEL GAUGE INCORRECTLY DISPLAYS THE FUEL IN THE TANK. FOR EXAMPLE I CAN DRIVE 160 MILES AND THE GAUGE HAS NOT MOVED SINCE IT WAS FILLED UP. FURTHER I DROVE OVER 600 MILES AND THE FUEL GAUGE INDICATED 1/4 BUT WHEN I FILLED UP THE CAR IT TOOK 13.6 GALLONS OF GAS. THE TANK CAPACITY IS 14.5 GALLONS SO THAT MEANT I ONLY HAD 0.9 GALLONS OF GAS YET THE CAR SHOWED 1/4 OF THE TANK OF FUEL. THIS COULD LEAD TO THE CAR RUNNING OUT OF GAS BEFORE THE CAR'S FUEL GAUGE INDICATED. THIS IS A CLEAR SAFETY ISSUE. I HAVE HAD THE CAR IN FOR REPAIR 4 TIMES AT THE DEALER BUT TOYOTA REFUSES TO CORRECT THE ISSUE

CAR RECALL FOR DEFECTIVE LOW PRESSURE FUEL PUMP. RECALL WAS STARTED IN 1/2020. MY VEHICLE WAS ADDED IN 10/2020 AND I WAS NOTIFIED ON OR AROUND 12/30/2020. THIS IS A VERY SERIOUS, POTENTIALLY LIFE THREATENING ISSUE. TOYOTA HAS INDICATED A REPLACEMENT PART FOR MY CAR MAY BE AVAILABLE BY THE END OF 2/2021. NOT GUARANTEED. IF I CAN GET THE REPLACEMENT PART AT ANOTHER SERVICE STATION, TOYOTA WILL ONLY PAY FOR THE PART NOT THE LABOR. THIS IS UNACCEPTABLE AND POTENTIALLY LIFE THREATENING. TOYOTA HAS KNOWN ABOUT THIS ISSUE FOR A YEAR. I MADE THE DECISION TO LEASE FOR THE GIRST TIME SO I WOULDN'T HAVE UNEXPECTED REPAIRS OR PROBLEMS. TOYOTA HAS HANDLED THIS POORLY AND TOYOTA IS NOT MAKING CUSTOMER SAFETY A PRIORITY. .