2018 Toyota Camry

THIS IS A SW BUG IN THE MAP NAVIGATION SETUP THAT IS DANGEROUS. THIS CAMRY HAS A FREEWAY MAP MODE SETUP WHERE THE SCREEN CAN BE SET FOR 50% MAP + 50% FREEWAY EXITS. THE MODE CAN ALSO BE SETUP FOR 100% MAP IF THAT IS PREFERRED. THIS SETTING CAN ONLY BE SET IN THE CONTEXT OF DRIVING ON THE FREEWAY. THE DEFAULT SETTING IS THE 50-50 MAP MODE. THE REAL PROBLEM IS THAT THE SETTING ALWAY REVERTS BACK TO THE DEFAULT SETTING THROUGH TURNING THE CAR OFF AND ON. THE SETTING DOES NOT GET STORED IN NON-VOLATILE MEMORY. THE DRIVER MUST RESET THE MAP-MODE EVERY TIME, AND THEY MUST DO IT WHILE DRIVING AT FREEWAY SPEEDS. THIS IS DANGERIOUS!

CAR CANNOT SEEM TO DETERMINE WHICH GEAR IT SHOULD BE IN. WHEN IN STOP AND GO TRAFFIC ON FREEWAY AND PEDAL IS NOT DEPRESSED, CAR LURCHES FORWARD AND A CLUNK IS HEARD AS THE VEHICLE DOWNSHIFTS. CLUNKING SOUND IS MADE WORSE IN COLD, HUMID, OR CLOUDY WEATHER. IN THE STREETS, WHEN TURNING A CORNER AND HITTING THE GAS, THERE IS A NOTICEABLE LAG (ABOUT 2 SECONDS) UNTIL THE CAR JERKS FORWARD AND INCREASES SPEED. IF YOU WANT TO PASS SOMEONE YOU NEED TO BE VERY CAREFUL BECAUSE THE CAR CAN SUDDENLY LURCH FORWARD AND A HIGHER SPEED THAN INTENDED, OR NOT ACCELERATE AT ALL. WHEN CAR AUTOMATICALLY BRAKES FOR YOU TO AVOID A COLLISION, A LOUD RATTLING NOISE IS HEARD AND FELT THROUGHOUT CABIN WHEN DEPRESSING PEDAL, WITH MOST OF THE NOISE CONCENTRATED IN THE AREA UNDER THE HOOD OF CAR.

TRANSMISSION HAS A VERY DANGEROUS DELAY . DOESN'T RESPOND WHEN YOU PRESS THE PEDAL WHEN ACCELERATING FROM A STOP THEN SUDDENLY REACS . WHEN SWITCHING LANES AND MERGING INTO HIGHWAY IVE HAD THE CAR NOT RESPOND WHEN PRESSING THE PEDAL CAUSING ME TO ALMOST GET REAR ENDED MULTIPLE TIMES . TOYOTA PLEASE DO SOMETHING FOR EVERYONE HAVING THIS PROBLEM !!!!! NOT A SAFE CAR

CAR IS OFTEN JUMPY AFTER ACCELERATING FROM A COMPLETE STOP OR ACCELERATING AFTER SLOWING DOWN. I WILL PUSH THE GAS PEDAL DOWN, AND THERE WILL BE A SLIGHT DELAY BEFORE THE CAR SELECTS THE PROPER GEAR, OFTEN RESULTING IN THE CAR LURCHING FORWARD. THIS ONLY HAPPENS IN TOWN, NOT ON THE HIGHWAY, AND SEEMS TO HAPPEN MORE OFTEN AFTER TURNING. AND IT DOESN'T HAPPEN ALL THE TIME, BUT ENOUGH FOR ME TO TAKE NOTICE AFTER HAVING THE CAR FOR A MONTH.

WHILE DRIVING, CAR HAS PROBLEM SELECTING THE RIGHT GEAR. I WAS DRIVING AND I DECELERATE NOT TO A COMPLETE STOP AND THEM TRY TO ACCELERATE AGAIN THAT WHEN I NOTICE CAR HAS STRUGGLE TO SELECT THE PROPER GEAR. CAR DOES NOT ACCELERATE FOR ABOUT 2 SECOND BEFORE A ROUGH FAST START THROUGH 2 OR 3 GEAR, THEM THE PROPER GEAR IS SELECTED.

ENGINE IS VERY LOUD, ACCELERATION FINE ONE MINUTE AND THE NEXT MINUTE I TRY TO ACCELERATE IT DOESN'T EVEN WANT TO GO ANYWHERE I CONSIDER THIS A VERY SERIOUS ISSUE BEING THAT I TRY TO ACCELERATE OUT INTO TRAFFIC. AND IT WANTS TO STALL AND LOSES ACCELERATION FOR 1 OR 2 SECONDS. WHICH IS VERY DANGEROUS BEING THAT I'M STUCK THERE AND ONCOMING TRAFFIC FOR THAT. OF TIME AND THEN I HAVE TO STEP ON IT WAY WAY MORE THAN WHAT I SHOULD HAVE TO GET OUT OF HARM'S WAY. THESE INCIDENTS TAKE PLACE ON THE CITY STREETS NOT THE HIGHWAY. ONLY IN THE BEGINNING OF ACCELERATING.

ON DECEMBER 6, 2018, I PURCHASED A 2018 CAMRY WITH 65 MILES. I AM WRITING TO YOU REGARDING MY ACCELERATOR PEDAL PROBLEM. THIS LETTER ALSO DOCUMENTS THE SECOND INCIDENT WITH THE ACCELERATOR PEDAL. THE FIRST INCIDENT OCCURRED IN A PARKING LOT AND LEFT ME STRANDED FOR 4 HOURS AND THEN WITHOUT A CAR FOR A DAY. THE SECOND INCIDENT OCCURRED WHILE I WAS MAKING A RIGHT TURN IN TRAFFIC AND THE CAR ISSUED A MASTER WARNING LIGHT, A WARNING BUZZER, AND A MESSAGE ON THE MULTI-INFORMATION DISPLAY THAT QUICKLY DISAPPEARED. SOMETHING IS WRONG WITH THE ACCELERATOR CONTROL SYSTEM OR PEDAL ITSELF. THIS IS A SAFETY ISSUE. THE FOLLOWING INFORMATION IS PROVIDED TO HELP DIAGNOSE AND FIX THE PROBLEM. ON THE FOURTH INCIDENT, I HAVE A VIDEO THAT CLEARLY SHOWS THERE IS AN ACCELERATOR PROBLEM. IN THREE OF THE FOUR INCIDENTS, I WAS BACKING UP IN "R" AND NOTICED THERE WAS NO ACCELERATOR PEDAL, PLACED CAR IN "D" AND STILL NO ACCELERATOR PEDAL THAN IT WOULD JUST GO. IF THE CAR IS UNABLE TO ACCELERATE EITHER IN A TURN OR IN ANY SITUATION, THAN AN ACCIDENT OR DEATH COULD OCCUR. CURRENTLY CAR IS AT A TOYOTA DEALER. TOYOTA DID NOTHING ON THE FIRST TWO VISITS, AS THERE WERE "NO CODES" AND WOULD DO NOTHING UNLESS A CODE WAS PRESENT. I PROVIDED THEM WITH A VIDEO OF THE FOURTH INCIDENT AND IT SEEMS THEY MIGHT BE A BIT MORE INTERESTED.

THE TRANSMISSION HAS HARSH SHIFTS. MULTIPLE TIMES COMING THROUGH THE CITY WITH STOP SIGNS IT WILL HAVE A DELAY AND JERK WHEN I START TO GO AGAIN. SOME TIMES WHEN I GO TO CROSS AN INTERSECTION THERE WILL BE A DELAY WHICH IS VERY DANGEROUS IF I'M CROSSING WHILE YIELDING TO ONCOMING TRAFFIC. I TOOK TO THE DEALER WHERE THEY STARTED ITS FUNCTIONING AS IT SHOULD ACCORDING TO THE COMPUTERS AND RECOMMENDED I USED THE DIFFERENT MODES FOR BETTER SHIFTING. I WOULD LIKE THE BETTER FUEL ECONOMY AND SHOULDN'T HAVE TO PUT IT IN SPORT MODE FOR IT TO SOMEWHAT SHIFT BETTER. EVEN IN SPORT MODE IT STILL CAN'T FIGURE OUT WHAT GEAR IT SHOULD BE IN. I WAS TOLD IT NEEDS TO LEARN MY DRIVING PATTERN BUT AT 10K MILES I'M STILL HAVE ING THE ISSUE. IF IT WASN'T A NEW CAR I WOULD SAY THE TRANSMISSION WAS GOING BAD WITH HOW JERKY THE CAR CAN BE AT TIMES. VERY DISAPPOINTING.