2018 Toyota Camry

Backup camera suddenly stopped showing video feed to the vehicle screen. No warning lamps were ever produced. The screen works intermittently and will fail for entire ignition cycles once it stops working. I had to dig through diagnostic menus that are hidden to the customer. The screen works as intended when the vehicle is not in reverse. Safety concern is that no check engine lamp was lit when the backup camera circuit failed.

When I got home from work in the early evening, I discovered my rear windshield was completely shattered but it is still together. On my way home, I noticed that I could not see thru my rear windshield and didn't think of it much because we had some rain today and I live in a high humidity city. I turned my rear windshield defroster ON hoping it will clear it but it did not. I turned it OFF and thought to myself maybe the poor visibility was due to dirt accumulation on the windshield after the rain. When I finally got home, I was shocked to discover the rear glass windshield had completely shattered with few pieces had fallen off from all four corners and some from the edges. I immediately started looking for any sign of any object that might have struck the glass and caused the breakage like a rock or hail from the rain earlier, I could not find any. There was no indentations or depression in the glass that would indicate that anything had struck it while it was parked in an open parking lot all day long at a secure site or while driving back home.

The contact owns a 2018 Toyota Camry. The contact stated that as his wife was pulling into the residence driveway at approximately 3 MPH the vehicle had a brake failure. The contact stated that the wife's vehicle hit the rear of another vehicle in the driveway. The contact stated that there was damage to the front bumper and the passenger-side rear bumper of the second vehicle. The contact stated that his wife did not notice any warning lights were illuminated. The contact had not taken the vehicle to a local dealer and the vehicle had not been diagnosed or repaired. The contact relates the brake failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Toyota Camry. The contact received notification of Manufacturer Recall Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Toyota Camry. The contact received a notification for NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. Three months later, the contact was informed that if she felt uncomfortable with driving the vehicle, she could receive a temporary loaner vehicle. Since March, the contact had been driving a loaner vehicle while her vehicle remained in the possession of the dealer. The manufacturer had been notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.