2018 Toyota Camry

I am the owner of a 2018 Toyota Camry purchased 08/31/2018. Toyota recalled 2018 Camry models built between 01/16/2017 and 09/13/2018 for a brake problem (internal campaign reference code JOK/JLD). My vehicle falls within this period but seems to not be included in the recall. I am writing to you because I have had at least six occasions where when parking the car and going very slowly the vehicle doesn't seem to want to stop. Recently, I could not stop the vehicle and it was stopped by a cement barrier and bush. I have been told in the past by the dealer (Morristown Toyota) that there is no problem. Is it possible that my vehicle should have been included in the recall but was accidentally omitted.

I was driving my 2018 Toyota Camry SE and the brakes went out on me. I managed to keep pumping the brake and slowly apply the emergency brake to bring the vehicle to a stop. After a look by a mechanic, it turned out that the problem was with the brake vacuum pump. The internal parts were completely destroyed. I had to go to a Toyota dealership (Longo Toyota of Prosper) to get a replacement part. I purchased the part for $691.85 and had somebody install it for me. I later found out that NHTSA had issued a recall on this EXACT part for my vehicle after the incident and TOYOTA failed to inform me of this issue. To follow up with the recall, I took the vehicle to Toyota, and they did NOTHING to the vehicle and just checked it off from their recall list. The reason I am filing a complaint is because TOYOTA is refusing to reimburse me for the part that was part of a recall. I filed 2 claims in which I provided them with the receipt and bank statements showing that I purchased the part from a TOYOTA dealership. Now, they are claiming that the reason they denied my claim is because I did not provide them with a written letter stating HOW the repair was done, even though a Toyota dealership took a look at the part as part of the recall process and told me that everything looked good. I got the person that worked on the vehicle to write a lengthy letter stating precisely how he did the work. I am trying to file another reimbursement claim request, but now their Reimbursement page is down and has been down for at least a week now. I have attempted to try to submit the claim through my laptop, phone, and my iPad and all are giving me the same error message. It is absurd that Toyota almost got me killed and now is refusing to even reimburse me for something they had to cover to begin with. I will provide you will all the documents that I've been trying to submit to Toyota. At this point, I don't know how to get them to acknowlege this issue.

The contact owns a 2018 Toyota Camry. The contact stated while driving at various speeds, the driver’s side air bag warning light illuminated. The contact stated that the warning light illuminated intermittently but had since remained illuminated consistently. The vehicle was taken to the dealer who confirmed that there was no recall on the VIN for the failure. The dealer determined that the driver’s side air bag system had a short circuit, causing the failure. The contact was informed that the air bag needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer confirmed there was no recall on the VIN. The failure mileage was 130,000.

The contact owns a 2018 Toyota Camry. The contact stated while driving approximately 40 MPH, the brake pedal was depressed to slow for a traffic signal and the brake pedal was firm. The message "Low Braking Power" was displayed. The contact was able to stop the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the brake vacuum pump assist had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact was informed that there was an open recall on the VIN; NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The failure mileage was approximately 105,000.

Brake malfunction on my 2018 Toyota Camry and steering wheel malfunctioned causing my vehicles to spend on the freeway hitting a barrel and landing the car into a ditch. The car is not available for inspection it’s still at the tow yard. The safety was at risk for me as the driver was tremendously overwhelming and fearful. The problem has not been reproduced or confirmed by anyone. There hasn’t been any inspection to the vehicle that I know of. Yes there was warning sign; power steering malfunction, secondary collision brake system malfunction, antilock brake system malfunction, ICS malfunction, pre collision system malfunction. They first appeared 12-01-2024.

I am writing to express a serious safety concern regarding my Toyota Camry. Recently, my daugther experienced a potentially dangerous situation while driving to a doctor’s appointment that I believe requires immediate attention. She was traveling on the highway in the leftmost lane, the fastest lane, when the car unexpectedly began to slow down. Despite pressing the gas pedal to accelerate, the engine revved louder, but the car did not respond or gain any speed. It became clear that the vehicle was losing power, and she was unable to maintain speed, causing a significant slowdown in traffic. As the situation became more alarming, she turned on the emergency lights to alert surrounding drivers, realizing that the car was decelerating despite her efforts. At this point, she was stuck in a very precarious position, with traffic merging from another highway to her right, and she remained in the middle of the road in one of the busiest and fastest lanes. Fortunately, after 15 minutes or so of this uncertainty, a kind passenger helped to push the car to the shoulder, allowing her to get out of the flow of traffic and avoid a potential accident or worse. What is most concerning about this incident is that there were no warning signs or indicators on the dashboard. No engine lights, warning signals, or unusual noises alerted her to any potential issue before or during the power loss. The car simply stopped responding while the engine continued to rev, leaving her stranded in a highly dangerous situation without any forewarning. I rely on my Toyota Camry for daily transportation, and this sudden and unexpected malfunction has shaken both our confidences and others around me about the vehicle’s safety. I request a thorough investigation into this incident to determine the cause of the malfunction, as well as any necessary repairs or inspections to ensure that this does not happen again. Toyota dealer has advised me there is no recall and there is nothing they can do.