2018 Toyota Camry

I am reporting a brake failure issue that matches the symptoms described in NHTSA Campaign Number 19V-544 (Toyota recall for brake booster vacuum pump failure). My 2018 Camry has experienced loss of brake assist, making it difficult to stop safely and requiring excessive pedal pressure. Despite these symptoms and the known recall for this issue, my VIN is not currently included. This raises concerns that the recall scope was too limited and that my vehicle should be included. I have contacted both the dealer and Toyota corporate, and I am requesting that NHTSA investigate this defect further and consider expanding the recall. This is a serious safety issue.

LOW BRAKING POWER MESSAGE IS ON AND BRAKE TO FLOOR AND VEHICLE DOES NOT BRAKE PROPERLY CAUSE: DIAGNOSED CONCERN, FOUND VACCUM PUMP NOT PRODUCING VACCUM CAUSING CONCERN, INSPECTED AND FOUND VACCUM PUMP BROKEN AND CAMSHAFT BROKEN, PIECES BROKEN OFF INSIDE ENGINE. STATES LOW BRAKING POWER MESSAGE IS ON AND BRAKE PEDAL DROPS TO FLOOR AND VEHICLE DOES NOT BRAKE PROPERLY

I am the owner of a 2018 Toyota Camry purchased 08/31/2018. Toyota recalled 2018 Camry models built between 01/16/2017 and 09/13/2018 for a brake problem (internal campaign reference code JOK/JLD). My vehicle falls within this period but seems to not be included in the recall. I am writing to you because I have had at least six occasions where when parking the car and going very slowly the vehicle doesn't seem to want to stop. Recently, I could not stop the vehicle and it was stopped by a cement barrier and bush. I have been told in the past by the dealer (Morristown Toyota) that there is no problem. Is it possible that my vehicle should have been included in the recall but was accidentally omitted.

I was driving my 2018 Toyota Camry SE and the brakes went out on me. I managed to keep pumping the brake and slowly apply the emergency brake to bring the vehicle to a stop. After a look by a mechanic, it turned out that the problem was with the brake vacuum pump. The internal parts were completely destroyed. I had to go to a Toyota dealership (Longo Toyota of Prosper) to get a replacement part. I purchased the part for $691.85 and had somebody install it for me. I later found out that NHTSA had issued a recall on this EXACT part for my vehicle after the incident and TOYOTA failed to inform me of this issue. To follow up with the recall, I took the vehicle to Toyota, and they did NOTHING to the vehicle and just checked it off from their recall list. The reason I am filing a complaint is because TOYOTA is refusing to reimburse me for the part that was part of a recall. I filed 2 claims in which I provided them with the receipt and bank statements showing that I purchased the part from a TOYOTA dealership. Now, they are claiming that the reason they denied my claim is because I did not provide them with a written letter stating HOW the repair was done, even though a Toyota dealership took a look at the part as part of the recall process and told me that everything looked good. I got the person that worked on the vehicle to write a lengthy letter stating precisely how he did the work. I am trying to file another reimbursement claim request, but now their Reimbursement page is down and has been down for at least a week now. I have attempted to try to submit the claim through my laptop, phone, and my iPad and all are giving me the same error message. It is absurd that Toyota almost got me killed and now is refusing to even reimburse me for something they had to cover to begin with. I will provide you will all the documents that I've been trying to submit to Toyota. At this point, I don't know how to get them to acknowlege this issue.

Brake malfunction on my 2018 Toyota Camry and steering wheel malfunctioned causing my vehicles to spend on the freeway hitting a barrel and landing the car into a ditch. The car is not available for inspection it’s still at the tow yard. The safety was at risk for me as the driver was tremendously overwhelming and fearful. The problem has not been reproduced or confirmed by anyone. There hasn’t been any inspection to the vehicle that I know of. Yes there was warning sign; power steering malfunction, secondary collision brake system malfunction, antilock brake system malfunction, ICS malfunction, pre collision system malfunction. They first appeared 12-01-2024.

Couple days ago I notice both my tailights weren’t working also my license plates lights and parking lights weren’t working and also my headlights parking light don’t work anymore they all went bad at the same time. At night time nobody can’t barely see me besides my reflectors so nobody can’t see my at night time. The only thing tht works is mine brake light turn signal and brake light.