2018 Toyota Camry

The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Toyota Camry. The contact stated while driving 60 MPH, the brake pedal was difficult to depress. The contact stated that the brake and parking warning lights were illuminated. Additionally, a yellow triangle was displayed with a warning of "Potential of Low Brakes - Get to A Safe Stop”. The contact was able to safely return to his residence and had the vehicle towed to a dealer. The dealer informed the contact that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part was not yet available for the recall repair. The vehicle was not repaired due to the part not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Toyota Camry. The contact stated that while driving approximately 20-25 MPH and approaching the red traffic light, the brake pedal was depressed but failed to respond. The contact quickly engaged the parking brake and completed the stop. The warning message "Low Braking Power - Stop in A Safe Place - See Owner’s Manual" and the brake warning light illuminated. The contact veered to the side of the road and checked the brake fluid as stated in the Owner’s Manual. The vehicle was towed to the dealer who informed the contact that her VIN was included in the NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part for the recall repair was not yet available. The contact then received a recall notification. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided contact with a rental vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,729. VIN tool confirms parts are not available.

The contact owns a 2018 Toyota Camry. The contact received a notification for NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated called the "Brand Engagement Center" again yesterday (02-28-22). Consumer was told that there was still no remedy available!

The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact indicated that while depressing the brake pedal there was a screeching sound coming from the brakes. The cause of the failure was not yet determined. VIN tool confirms parts not available. The approximate failure mileage was 58,000.

The contact owns a 2018 Toyota Camry. The contact did not receive notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the vehicle experienced the failure listed in the recall. The contact stated that while driving in stop-and-go traffic, the braking system malfunctioned, and the brake pedal became very firm almost causing the vehicle to crash into the rear of another vehicle. During the incident, the message "low brake power" was displayed. The vehicle was eventually towed to the local dealer who informed that the failure was due to the recall however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 94,000.

The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 10 - 15 MPH, the "Low braking power; Stop in a safe place" warning message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 62,000. VIN tool confirms parts not available.

The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while depressing the brake pedal, the vehicle would not immediately slow down or stop. The cause of the failure was not determined. The local dealer and manufacturer were made aware of the failure. No assistance was offered. VIN tool confirms parts not available. The failure mileage was 29,000.