2018 Toyota Camry

THE CAR IS EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING WHICH COULD RESULT IN THE ENGINE RUNNING ROUGH AND THE VEHICLE TO STALL, THEREBY INCREASING THE RISK OF A CRASH DURING DRIVING. TOYOTA HAS IDENTIFIED THIS PROBLEM AS EARLY AS JANUARY 2020 AND NOTIFIED ME IN WRITING IN OCTOBER 2020, BUT AS OF TODAY (FEB 21, 2021), IT HAS NOT FIXED THE PROBLEM. I HAVE NOT EXPERIENCED THE STALLING PROBLEM, BUT I AM WORRIED THAT THIS COULD HAPPEN ANYTIME WHILE I AM DRIVING ESPECIALLY AT HIGH SPEED IN THE FREEWAY. I AM WRITING TO COMPLAIN BECAUSE WHEN I CONTACTED TOYOTA ON FEB 20, 2021, IT HAS NOT PROVIDED A REMEDY OR A FIX TO THE PROBLEM, AND IT HAS BEEN A YEAR SINCE IT FIRST IDENTIFIED THE PROBLEM.

1. ON ENTERING FREEWAY, CAR DID NOT RESPOND TO ACCELERATOR, & SEEMED TO LOSE POWER MOMENTARILY. THEN SEEMED TO ENGAGE, ACCELERATING. 2. ON FREEWAY, GAS PEDAL BECAME SPONGY, CAR COASTED FOR A COUPLE HUNDRED FEET, THEN PEDAL ENGAGED, CAR ACCELERATED. OCCURRED THREE, 3, TIMES, DIFFERENT TRIPS. 3. ON TURNING RIGHT, ON CITY STREET, ENGINE STARTED TO RUN ROUGH AS THO IT WOULD STALL. WORKED ITSELF OUT AND CONTINUED W/O FURTHER TROUBLE. 4. ON TWO OCCASIONS, ENGINE RAN ROUGHLY WHEN TURNING IT ON IN FRONT OF THE HOUSE. WEATHER WAS WARM, NOT A FACTOR. RAN SMOOTHLY AFTER A BLOCK. GAS PEDAL AGAIN FELT SPONGY WHILE CAR RAN ROUGH. DEALER HAS STATED THAT (1) "TRY USING NAME BRAND GAS" (TRIED; NO CHANGE), (2) FOR PROBS 1 & 2 ABOVE, "IT MUST BE THE NEW TRANSMISSION." NOW RECEIVED FUEL PUMP RECALL NOTICE, BUT TOYOTA HAS "NO REMEDY AVAILABLE"?! THIS IS UNSAFE - PEASE HELP!!

RECALL #20V682 10/28/2020. WHAT HAPPENED TO RECALL #20V012 1/13/2020? TOYOTA AND THE NHTSA WERE BOTH AWARE OF THIS PROBLEM PRIOR TO 1/13/2020. I HAD READ ABOUT THE PROBLEM ONLINE AND LOOKED ON THE NHTSA WEBSITE FOR MONTHS TO SEE IF MY VEHICLE HAD BEEN AFFECTED. THEY CAN'T FIND A FIX IN 2 YEARS? I THINK THEY KNEW WHEN IT WAS MANUFACTURED. IT ALWAYS SEEMED A LITTLE OFF TO ME.

THIS RECALL IS LONG OVERDUE TO BE FIXED. "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." THE ISSUE WITH THE FUEL PUMP WAS FIRST NOTED IN JANUARY 2020 FROM WHAT I CAN TELL. THERE IS STILL NO FIX TO THIS POTENTIALLY VERY DANGEROUS ISSUE. CONSIDER THIS AN ONLINE COMPLAINT. I CAN'T FIND ANYWHERE ELSE TO FILE ONE. PUT SOME PRESSURE ON TOYOTA. HOW HARD CAN THIS BE TO REPLACE? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 9/29/18, I LEASED A TOYOTA CAMRY HYBRID FROM SMITHTOWN TOYOTA. BEGINNING WITHIN THE FIRST FEW MONTH OF HAVING THE CAR, ON MULTIPLE, RANDOM OCCASIONS GASOLINE LEAKED OUT OF MY GAS TANK DOWN THE SIDE OF MY CAR. IT TENDS TO BE WHEN THE CAR HAS BEEN SITTING FOR A PERIOD OF TIME - AFTER WORK, WHEN IT HAD BEEN SITTING FOR >8 HOURS, WHEN I RETURNED HOME FROM A WEEK VACATION, AND OTHER TIMES WHEN IT HAD BEEN SITTING OVERNIGHT IN MY DRIVEWAY. I WOULD SMELL A POWERFUL ODOR OF GASOLINE WHEN I APPROACHED THE CAR, WHICH IS WHAT WOULD MAKE ME CHECK THE GAS TANK AREA. SEVERAL TIMES, I WITNESSED THE GASOLINE RUNNING DOWN THE SIDE OF MY CAR. IN ALL CASES THERE WERE GASOLINE STAINS ON THE PAVEMENT UNDER THE GAS TANK. AND THE SIDE OF MY WHITE CAR HAS A PERMANENT YELLOW STREAK DOWN THE SIDE FROM THE LEAKING GAS. I BROUGHT IT TO THE DEALERSHIP 3 TIMES TO HAVE THEM DIAGNOSE IT, BUT THEY SAID THERE IS NO WAY IT COULD BE HAPPENING WITHOUT THE WARNING LIGHT GOING ON ON THE DASHBOARD BECAUSE IT IS A CLOSED SYSTEM. THEY SAID I MUST BE OVERFILLING MY GAS TANK OR NOT TIGHTENING THE GAS CAP ENOUGH. I HAVE PICTURES OF THE GAS LEAKING OUT AFTER THE CAR SAT OVERNIGHT, AND I HAD ALREADY DRIVEN 120 MILES SINCE MY LAST FILL UP. EVEN AFTER I SHOWED THE PICTURES TO THE SERVICE MANAGER, HE STILL SAID IT WAS IMPOSSIBLE THAT IT WAS HAPPENING. FINALLY, I CALLED TOYOTA'S CORPORATE LINE AND REPORTED IT. THEY HAD ME GO TO ANOTHER TOYOTA SERVICE CENTER, WHERE THEY FOUND THAT THE GAS LINE WAS NOT CONNECTED PROPERLY, WHICH WAS CAUSING THE LEAK. BUT THEY SAID IT WAS FROM WEAR-AND-TEAR FROM FILLING THE GAS TANK, NOT A MANUFACTURER DEFECT (EVEN THOUGH THE CAR HAD <6000 MILES ON IT WHEN THE LEAK WAS DETECTED). THERE IS A RECALL FOR 2018 TOYOTA CAMRY HYBRIDS (J0G) FOR "FUEL DELIVERY PIPES THAT MAY NOT BE PROPERLY CONNECTED TO THE FUEL HOSES IN THE ENGINE COMPARTMENT". I THINK MY CAR IS AFFECTED BY THIS DESIGN FLAW.