2018 Toyota Camry

The Shifting solenoid malfunctioned, burned up transmission and created a hazard on the roadway in high traffic areas. Vehicle stalled creating a backup in traffic and myself almost got rear ended. The Red McCombs Toyota did confirm it was a solenoid malfunction through a phone call and video. They concluded that the car is not operable. The problem has been inspected and was advised to pay a hefty fee of nearly $10,000. Prior to the failure no lights or warnings were provided by the car’s electrical system not until I parked and restarted the car that the lamps turned on after the failure.

Upon leaving my home the “check engine” light turned on suddenly after only less than 2 minutes of driving . The “ICS malfunction” light also turned on. The car pulled and stalled when pushing the gas and velocity stalled. Engine light turned said something similar to “engine overheating park in a safe place” . Not sure exact words. I was able drive less then one mile to get the car to Toyota Penske of Downey. I had the diagnostic done and the service provider stated the car needed an electrician water pump replacement. My car has very little mileage and was not running for long for it to over heat.

The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.

Water Pump, Toyota Camry 2018 LE, 2.5. In the last maintenance carried out at Courtesy Toyota, Brandon, I informed the Dealer that the Check Engine Light was on, I told them that I had visited 3 different places on the same day to detect the fault and it told me that the problem was the code P26CB, Water Pump. They told me that they had to diagnose the car one more time and that the cost was $200.00 (this is a scam when the problem was already detected). Additionally, I understood that the water pump of my vehicle model had a recall, because it came out with a factory defect and a new car is practically not one for the water pump to be broken in such a short time. The Dealer did not want to solve this problem in the warranty of this claim, who informed me that I had to pay $1400.00 for this repair ($500 for the part and 900 Labor) (another bigger scam) so I had to buy the part from Toyota OnLine to solve it. It is unfair that in such a short time a part of the vehicle is damaged due to a manufacturing problem and the Dealers (who we all know that their main objective is to obtain profits rather than solutions for their clients) abuse and do not assume the brand's responsibility to solve problems and projecting a negative image towards them. The warning lights were on the vehicle's dashboard indicating to stop and visit the Dealer, but no solution was possible on their part. Many people have complained about this damaged part of the vehicle in these models due to the electric water pump that does not have the required duration.

The contact owns a 2018 Toyota Camry. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the vehicle was hesitating while accelerating. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 46,000.

Subject: Concerns Regarding TSB T-SB-0017-23 for Toyota Camry HV Vehicles Dear NHTSA, I am deeply concerned about the recently released Technical Service Bulletin (TSB) T-SB-0017-23 by Toyota Motor Sales, USA, Inc. This TSB addresses a potential issue with the active grille air shutter actuator in specific 2018-2020 Camry HV vehicles equipped with the A25A-FXS engine. Releasing the TSB in April 2023, after the warranty periods for many affected vehicles have expired, is unfair to owners. A 2018 Camry HV's warranty period of 36 months/36,000 miles ended in 2021. This situation raises significant concerns as it burdens owners with the financial responsibility of repairs for an issue that was not their fault, potentially compromising safety if repairs are not promptly carried out. Toyota's inadequate efforts to ensure all affected owners have access to necessary repairs are disheartening. I urgently appeal for a thorough investigation and decisive action to ensure that regardless of warranty status, all owners of affected Camry HV vehicles can obtain essential repairs. I would like to bring attention to a similar TSB, T-SB-0319-17, issued by Toyota in November 2017 for Prius Prime 2017 and 2016-2017 models. This TSB addressed a comparable issue with the active grille air shutter actuator. Toyota extended the warranty for affected vehicles in California by 180 months or 150,000 miles, aligning with the manufacturing year and ensuring all vehicles were covered. The repair was covered under the California Emission Warranty for specific states. The discrepancy in approach between the two TSBs raises concerns about the fairness and consistency of Toyota's actions. It is crucial for Toyota to extend similar warranty coverage for affected Camry HV vehicles, ensuring all owners have access to necessary repairs without financial hardship. Thank you for your attention to this matter, and I urge prompt action in addressing these concerns.