2017 Toyota Camry

purchased a 2017 Toyota Camry from CarMax in Ontario, CA, with a $12,000 down payment. I chose this vehicle for its reliability and fuel efficiency. After the first week, I noticed poor gas mileage—only 17 mpg. CarMax checked it but found no issues. On September 25th, 2024, I purchased another 2017 Camry with 81,000 miles. After a short test drive, I noted squeaky brakes, a burned-out headlight, and a small windshield chip. CarMax replaced the bulb and promised to address the brakes and chip. However, a few months later, I saw the mileage increasing faster than I was driving, despite maintenance like oil changes, spark plugs, and tire replacements. I am now facing significant financial strain, as I relied on CarMax to provide a trustworthy, economical vehicle. This discrepancy in mileage is unlawful, and I trusted CarMax to deliver a car in good faith. I ask for immediate investigation and resolution to this matter."

I have under 30,800 miles. On 02/25/2025 my car was completely dead. I called Andy Mohr Toyota. I had my car towed in . They said I needed a new battery. Okay I paid got my car back. On 10/16/25 car is completely dead again. I called roadside assistance. My new battery won’t hold a charge. The starter is working and alternator is connected. Inside looks brand new.

What component or system failed or malfunctioned, and is it available for inspection upon request The odometer system of the vehicle has malfunctioned. The odometer reading, which displayed 118,204 miles at the time of purchase, has stopped working entirely and does not record additional mileage. Evidence suggests that the odometer was tampered with or manipulated prior to the sale, as a vehicle history report reveals the car had accumulated 290000 miles before the purchase. The vehicle and odometer are available for inspection upon request. How was your safety or the safety of others put at risk? The odometer fraud poses a safety risk because it misrepresents the vehicle’s condition. With the mileage inaccurately reduced, the car’s actual wear and tear could lead to unexpected mechanical failures. Components like the engine, transmission, and brakes might have significantly higher usage than I was led to believe, increasing the likelihood of breakdowns or accidents. I was also unable to make informed maintenance decisions due to the fraudulent mileage reading. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, an independent service center confirmed that the odometer is no longer functional and has likely been tampered with. Additionally, a vehicle history report (e.g., from Carfax or AutoCheck) confirms that the car had significantly higher mileage before it was sold to me. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer, but it has been assessed by an independent mechanic. I am in the process of reporting this issue to law enforcement and my state’s Department of Motor Vehicles (DMV). I am prepared to make the car available for further inspection by any relevant authorities.

Defect in the windshield- Lamintaed glass- Due internal stress in the inner glass layer, pieces of the glass started falling in my lap as I was driving. Please investigate. Called Toyota Customer Service Group and they failed to understand the safety of this issue. Laminated glass should not separate by having pieces of glass in driver's lap and reating a hole in the upper corner of the windshield

I have a 2017 toyota camry with only 30k miles and the servo motor has gone bad. that's what the dealership told me. i was told by dealership this is a common problem, yet Toyota doesn't have a bulletin for this issue. i am looking on [XXX] and see it's listed and several other websites. i was told repair cost can be $1,4000 - 4,800. Car has only 30k miles so i am quite surprised that it's needing this costly repair. Furthermore, given the fact that it's a known issue why did Toyota not have a bulletin for this? Are they trying to pass this cost onto the consumer? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 4-15-22 wife started the car and put car into drive.There was a grinding noise and the car went into reverse down my street crashed through some cement barriers and a fence and ended up within 3 inches of a neighbors house. This car's transmission seems to have had problems in this area. Wife was not injured but was evaluated by EMTs. Did accident report 22-11374. Car was towed to the dealer. Had $11,000 damage on its bottom. It will be sent to the transmission shot of the dealer after accident repairs.