2016 Toyota Camry

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND FAILED TO ACCELERATE. ALSO, THE VEHICLE SHOOK AND VIBRATED WHILE IDLING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED GERMAIN TOYOTA OF COLUMBUS AT (614) 686-0300 (LOCATED AT 5711 SCARBOROUGH BLVD, COLUMBUS, OH 43232) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WOULD BE CHARGED A DIAGNOSTIC FEE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

WITH RIGHT FOOT ON THE BRAKE, THE CAR WAS VERY SLOWLY MOVING FORWARD WITH A PLAN TO PARK IN FRONT OF A PALM TREE THAT IS SURROUNDED BY CONCRETE BORDER APPROX. 8' HIGH. THE CAR UNEXPECTEDLY AND ABRUPTLY ACCELERATED THEN HIT THE PALM TREE. ALTHOUGH, THE CONCRETE STOPPED FURTHER FORWARD MOVEMENT, THE CAR HAD SIGNIFICANT FRONT END DAMAGE. I BROUGHT THE CAR TO AUTONATION DEALER FOR INSPECTION ON 04/23/18, WHO ADVISED ME TO CALL TOYOTA CLAIMS DEPT. TOYOTA CLAIMS DEPT. ASSIGNED AN INSPECTOR TO REVIEW THE EVENT ELECTRONIC DATA RECORDER (EDR). THE INSPECTOR DOWNLOADED THE DATA FROM THE EDR, GAVE ME A COPY AND FORWARDED TO TOYOTA CORP. THE INSPECTOR ALSO TEST DROVE THE CAR. ON 04/04/18 I RECEIVED A MAIL FROM TOYOTA INDICATING THAT THERE IS NO EVIDENCE OF A DEFECT WITH THE THROTTLE CONTROL SYSTEM THAT CAUSED THE INCIDENT BASED ON THE EDR READOUTS. THE READOUTS COVER THE PRE-CRASH DATA AS FOLLOWS: 1. THE EDR READOUTS INDICATED THAT THERE WAS A MOMENTARY ACCELERATOR INPUT THAT BROUGHT THE ENGINE RPM FROM 700 TO 1500. HOWEVER, THE EDR READOUT ALSO INDICATED THE ENGINE RPM INCREASED FROM 1500 TO 1900 WITHOUT ACCELERATOR INPUT. 2. THE EDR READOUTS ALSO INDICATED AT 0 SEC, THE ENGINE IS AT 1500 RPM WITH ACCELERATOR AND BRAKE INPUTS AT THE TIME. ON 04/08/18 I SENT A LETTER TO TOYOTA CLAIMS ADMINISTRATOR REQUESTING FURTHER REVIEW OF ABOVE ITEMS 1 & 2. ON 07/10/18, TOYOTA CLAIMS ADMINISTRATOR RESPONDED MAINTAINING THAT THERE IS NO EVIDENCE OF DEFECT. ON 07/17/18 I SENT A WRITTEN REQUEST TO TOYOTA FOR AN EXPLANATION AS TO WHY THE ENGINE RPM INCREASED FROM 1500 TO 1900 WITHOUT ACCELERATOR INPUT. ALSO REQUESTED FOR AN EXPLANATION OF HOW COULD THERE BE ACCELERATOR AND BRAKE INPUTS AT THE SAME AS INDICATED IN ABOVE ITEM 2. I ALSO FOLLOWED UP WITH A PHONE CALL. AS OF TODAY, I HAVE NOT RECEIVED A RESPONSE OR RETURN CALL FROM TOYOTA.

UPDATE TO NHTSA ID - 10937419 MY 2016 TOYOTA CAMRY SE HAS SINCE BEEN BACK IN AND OUT OF THE SHOP WITH THE SAME SINCE THE ORIGINAL COMPLAINT MY CAR HAS BEEN AT THE DEALERSHIP 5 TIMES. EACH TIME WAS SIMPLY TOLD "NORMAL OPERATION" OR "COULD NOT DUPLICATE"...IT IS INTERMITTENT HAD RECEIVED A CALL FROM MY SERVICE ADVISOR THAT THEY PULLED CODES SHOWING THE FOLLOWING; P1604 - STARTABILITY MALFUNCTION P2610 - ECM/PCM INTERNAL ENGINE OFF TIMER PERFORMANCE B1507 - VEHICLE SPEED CONTROL AND IDLE CONTROL RELATED HE INFORMED ME IT WAS LIKELY A BAD ECM AND WAS WAITING ON TOYOTA TO APPROVE THE REPAIR. SHORTLY AFTER I WAS INFORMED TOYOTA DENIED THE REPAIR STATING DRIVER ERROR... AND THE SERVICE INVOICE SAYS NO CODES? I HAVE REPORT SHOWING OTHERWISE!!! IN APRIL, MY CAR ACCELERATED PULLING INTO A DRIVEWAY AND RAN INTO THE BACK OF TRUCK AT APPROXIMATELY 5 MPH CAUSING DAMAGE TO THE HOOD, GRILL AND BUMPER OF MY VEHICLE. I REPORTED THIS INCIDENT AND TOYOTA TOOK MY VEHICLE IN FOR 20 DAYS FOR AN INVESTIGATION AND BROUGHT IN A "3RD PARTY" TO PULL THE EDR BOX INFO. WHEN THE 3RD PARTY SENT ME THEIR READINGS...ALL CODES INCLUDING FREEZE CODES WERE NON-EXISTENT? HOWEVER I DEMANDED THE DIAGNOSTIC REPORT FROM DAYTONA TOYOTA AND HAVE THAT TO PROVE THEY WERE INDEED THERE TO BEGIN WITH. WHERE DID THEY GO? I SPOKE WITH WENDY OLSEN THE VICTIM AND WITNESS COORDINATOR OF THE US ATTORNEYS OFFICE SOUTHERN DISTRICT OF NEW YORK REGARDING THIS MATTER. HONORABLE WILLIAM H. PAULEY III US DISTRICT JUDGE FOR THE SOUTHERN DISTRICT OF NEW YORK ARRANGED A DEFERRED PROSECUTION OF FRAUD CHARGES ON TOYOTA FOR THIS SAME ISSUE IN 2014 AND UPON COMPLETION OF MONITORING FOR SEVERAL YEARS THE CASE WAS TO BE NULLIFIED, HOWEVER THAT WAS CHANGED AND WAS NOT...THERE MUST BE A REASON WHY!!! I HAVE ATTACHED DOCUMENTS TO SHOW SERVICE RECORDS WITH OBVIOUS PERSONAL INFORMATION BLOCKED FOR PRIVACY REASONS!

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER HE DEPRESSED THE BRAKE PEDAL LIGHTLY, HIS VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AFTERWARDS, THE CONTACT'S VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED DEPRESSED THE BRAKE PEDAL FREQUENTLY, BUT IT DID NOT FUNCTION FOR APPROXIMATELY 45 SECONDS BEFORE THE CONTACT WAS ABLE TO REGAIN CONTROL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS TAKEN TO PASSPORT TOYOTA (LOCATED AT 5001 AUTH WAY, SUITLAND, MD) WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,962.

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DECELERATED AND STALLED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE AUTONATION TOYOTA DEALER IN HAYWARD CA, WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ADJUSTING SINCE IT WAS A NEW VEHICLE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE SAME REASON WAS GIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,330.

AT STOP SIGNS OR TRAFFIC LIGHTS, THE ENGINE WOULD REV CONSIDERABLY & THEN STOP. AS WE APPROACHED OUR DRIVEWAY, THE CAR LURCHED FORWARD, THEN STOPPED. WE GOT TO OUR GARAGE-ENTRY CONTROL BOX & THE CAR LURCHED FORWARD ON OUR PARKING DECK, GOING LESS THAN 5 MPH, & WE HIT A BRICK WALL. WE THEN PUT THE CAR IN REVERSE & IT LURCHED BACKWARDS SO WE STOPPED THE CAR, TURNED IT OFF & CALLED THE POLICE. MY HUSBAND, WHO WAS DRIVING, SUSTAINED CHEST INJURIES (BLACK & BLUE, INJURED STERNUM, MARK ON HIS COLLARBONE FROM THE SEAT BELT NOT RESTRAINING HIM SUFFICIENTLY, DIFFICULTY BREATHING/STANDING/DRESSING/WALKING - GENERAL PAIN & SUFFERING) WHICH WEREN'T VISIBLE TO THE EMTS AT THE TIME & HE DIDN'T NEED TO GO TO THE HOSPITAL ALTHOUGH HIS REGULAR DOCTOR ADVISED HIM TO SEE ANOTHER AT AN EMERGENCY CARE CENTER. I REFUSED HIM MOVING IT ELSEWHERE AS I DIDN'T WANT TO DO FURTHER DAMAGE TO THE CAR OR ANOTHER VEHICLE WHILE WE WAITED FOR THE POLICE. I, AS THE PASSENGER, WAS NOT AFFECTED AT ALL PHYSICALLY. THE CAR WAS TOWED TO OUR DEALERSHIP'S SERVICE CENTER WHERE IT'S BEEN SITTING SINCE 3/21/17 AWAITING A TOYOTA INSPECTION ON APRIL 21ST - WHY IT SHOULD TAKE SO LONG IS INCONCEIVABLE AS IT'S OUR ONLY CAR!

WITH RIGHT FOOT ON BRAKE CAR WAS VERY SLOWLY MOVING FORWARD WITH PLAN TO PARK CAR WITHOUT HITTING CEMENT BLOCK. CAR UNEXPECTEDLY AND ABRUPTLY ACCELERATED TO VERY FAST BUT UNKNOWN SPEED. IN SECONDS CAR WENT OVER CEMENT BLOCK AND WAS HEADED DIRECTLY INTO BRICK WALL OF BUILDING THAT WAS 10-15 FEET FROM PARKING SPOT. BREAKS DID NOT RESPOND AND FEARING HITTING THE WALL HEAD ON WHEEL WAS TURNED TO THE RIGHT. CAR STOPPED ACCELERATION EVENT AND RESPONDED TO BREAKING. EVENT OCCURRED IN A MATTER OF SECONDS. VEHICLE HAS 3500 MILES AND HAS HAD NO PREVIOUS PROBLEMS. MATS WERE NOT AN ISSUE. FOOTWEAR WAS FULL SHOE.

TL* THE CONTACT OWNED A 2016 TOYOTA CAMRY. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN THE DEPRESSED POSITION AND THE VEHICLE ACCELERATED TO 80 MPH. THE BRAKE PEDAL FAILED TO RESPOND AND THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,700.