2016 Toyota Camry

Subject: Investigation Request: Excessive Oil Consumption in 2012-2017 Toyota 2.5L Engines To Whom It May Concern, I am writing to request an investigation into a critical defect with Toyota’s 2.5L 4-cylinder engines in 2012-2017 vehicles, including my 2016 Toyota Camry SE. Despite regular maintenance and timely oil changes, my vehicle began consuming oil excessively around 120,000 miles, leading to significant safety risks. The problem began with sluggish acceleration and grinding noises, both hazardous in city traffic. After hearing grinding noises, I checked the oil level, and the dipstick was completely dry, despite still having 3,000 miles until my next scheduled oil change. The engine was consuming one quart of oil per week under normal driving conditions. Despite multiple visits to Toyota-certified dealerships, the issue was overlooked or minimized. Eventually, a dealership diagnosed worn piston rings, but by 130,000 miles, my engine had completely failed. I’m thankful [XXX] that my engine never quit while I was driving at highway speeds or in city traffic, as it could have been a serious accident. This issue is well-documented among owners of 2015-2017 Toyota Camrys and other models equipped with the same engine, even when vehicles are properly maintained. This defect not only threatens engine reliability but also endangers drivers by causing performance failures, such as grinding noises, sluggish acceleration, and unexpected power loss. Toyota has issued recalls for similar engine defects in other vehicles but has failed to address this issue for the 2.5L 4-cylinder engines in the 2012-2017 models. I urge the NHTSA to investigate this widespread issue and hold Toyota accountable for ensuring the safety and reliability of these vehicles. Many drivers, including myself, are at risk without proper action. Thank you for addressing this pressing matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have taken my car into the dealership twice now to be looked at for transmission issues. There’s a delay in acceleration and shifting gears. It struggles to move quickly when needing to get out of the way of any potential danger. This lack of responsiveness is dangerous and reported on many Toyotas as something “normal” and as such, the dealership says they can not replicate the problem.

When accelerating from a stop, the engine revs but very little power and forward motion, then suddenly, the vehicle lurches as though it has gone from neutral to first gear. The danger here is that I am dangerously crawling through the intersection. In addition, while driving around 30 mph, the vehicle will also suddenly lose power as though it shifts from drive to neutral. This problem is being reported to other websites by other people, see carcomplaints.com and repairpal.com

A/C AND HEAT BLOWER NOT WORKING AT ALL. NOTHING COMES OUT OF ANY KIND. I HAVE ONLY HAD THIS CAR FOR 4 YEARS BOUGHT BRAND NEW OFF THE LOT AND MY SISTER WHO BOUGHT THE SAME EXACT CAR AT THE SAME TIME IS CURRENTLY HAVING THE SAME ISSUE. WE LIVE IN 110 DEGREE WEATHER IN THE SUMMER AND 20 DEGREE WEATHER IN THE WINTER, THIS IS NEEDED AND DOESN'T MAKE SENSE HOW OUR 4 YEAR OLD CARS ARE HAVING THESE ISSUES.

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LOYALTY TOYOTA (2000 WALTHALL CENTER DR, CHESTER, VA 23831) AND DIAGNOSED WITH A DEFECTIVE BRAKE ASSEMBLY. THE CONTACT REPLACED THE ABS SYSTEM, THE BRAKE PADS, THE ROTORS AND FOUR TIRES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE SEVERAL UNKNOWN REPAIRS WERE PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,703.

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. WHILE THE VEHICLE WAS PARKED AND IDLING, IT INADVERTENTLY ROLLED AWAY. THE VEHICLE WAS TAKEN TO BALISE TOYOTA (1399 RIVERDALE STREET, WEST SPRINGFIELD, MA 01089), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2016 TOYOTA CAMRY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STARTED TO SPUTTER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREEN'S TOYOTA OF LEXINGTON (630 E NEW CIR RD, LEXINGTON, KY 40505) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS 66,000.

UPDATE TO NHTSA ID - 10937419 MY 2016 TOYOTA CAMRY SE HAS SINCE BEEN BACK IN AND OUT OF THE SHOP WITH THE SAME SINCE THE ORIGINAL COMPLAINT MY CAR HAS BEEN AT THE DEALERSHIP 5 TIMES. EACH TIME WAS SIMPLY TOLD "NORMAL OPERATION" OR "COULD NOT DUPLICATE"...IT IS INTERMITTENT HAD RECEIVED A CALL FROM MY SERVICE ADVISOR THAT THEY PULLED CODES SHOWING THE FOLLOWING; P1604 - STARTABILITY MALFUNCTION P2610 - ECM/PCM INTERNAL ENGINE OFF TIMER PERFORMANCE B1507 - VEHICLE SPEED CONTROL AND IDLE CONTROL RELATED HE INFORMED ME IT WAS LIKELY A BAD ECM AND WAS WAITING ON TOYOTA TO APPROVE THE REPAIR. SHORTLY AFTER I WAS INFORMED TOYOTA DENIED THE REPAIR STATING DRIVER ERROR... AND THE SERVICE INVOICE SAYS NO CODES? I HAVE REPORT SHOWING OTHERWISE!!! IN APRIL, MY CAR ACCELERATED PULLING INTO A DRIVEWAY AND RAN INTO THE BACK OF TRUCK AT APPROXIMATELY 5 MPH CAUSING DAMAGE TO THE HOOD, GRILL AND BUMPER OF MY VEHICLE. I REPORTED THIS INCIDENT AND TOYOTA TOOK MY VEHICLE IN FOR 20 DAYS FOR AN INVESTIGATION AND BROUGHT IN A "3RD PARTY" TO PULL THE EDR BOX INFO. WHEN THE 3RD PARTY SENT ME THEIR READINGS...ALL CODES INCLUDING FREEZE CODES WERE NON-EXISTENT? HOWEVER I DEMANDED THE DIAGNOSTIC REPORT FROM DAYTONA TOYOTA AND HAVE THAT TO PROVE THEY WERE INDEED THERE TO BEGIN WITH. WHERE DID THEY GO? I SPOKE WITH WENDY OLSEN THE VICTIM AND WITNESS COORDINATOR OF THE US ATTORNEYS OFFICE SOUTHERN DISTRICT OF NEW YORK REGARDING THIS MATTER. HONORABLE WILLIAM H. PAULEY III US DISTRICT JUDGE FOR THE SOUTHERN DISTRICT OF NEW YORK ARRANGED A DEFERRED PROSECUTION OF FRAUD CHARGES ON TOYOTA FOR THIS SAME ISSUE IN 2014 AND UPON COMPLETION OF MONITORING FOR SEVERAL YEARS THE CASE WAS TO BE NULLIFIED, HOWEVER THAT WAS CHANGED AND WAS NOT...THERE MUST BE A REASON WHY!!! I HAVE ATTACHED DOCUMENTS TO SHOW SERVICE RECORDS WITH OBVIOUS PERSONAL INFORMATION BLOCKED FOR PRIVACY REASONS!