2014 Toyota Camry

The contact owns a 2014 Toyota Camry. The contact stated while driving 35-45 MPH, the front end of the vehicle was shuddering significantly. There was no warning light illuminated. The contact stated that the failure had been reoccurring more frequently while driving. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to Toyota Campaign Number: ZE5. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 52,000.

The contact owns a 2014 Toyota Camry. The contact stated while driving 50 MPH, the vehicle started to shake abnormally. The contact stated that he depressed the brake pedal and slowed down. The contact stated that when he depressed the accelerator pedal the shaking reoccurred. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 149,000.

For about a year now my car kept shuddering when I would excellerate from 20 to 40 mph and I was taking it to mechanics and they didn’t know what the problem was until one day I took it to pep boys and one of the workers had the exact same car as me and told me there was a recall because I was complaining to him about that problem and he had the same problem so they fixed his car then I took it to Toyota and they told me they couldn’t fix it because there was no recall so I did a lot of research and the recall expired in July 2022 and I was still paying for my car all the way until 2023 of august. I also called customer service and was told the car recall was expired and if I want to get it fixed it would be out of pocket. It’s very dangerous to drive because my car pulls back while I’m driving and at anytime a car can hit me from behind.

I have checked and haven't see any recalls for this issue. and i've paid several hundred dollars to fix these issues several time The Sway Bars from Both side of my suspension system have failed twice, as in coming loose and you can hear it clanking loosely 1. had left side it fixed in or 2016/2017 2. had right side fixed in 2020 3. Now having the same issue, but not sure which one it is, because i haven't had time take it to a repair shop again. I am sure my car 2014 model VIN # isn't the only one that has had or is having this issue. I don't have all this money to keep getting this fixed, it's a defect somewhere with the front end of this model year car. Its like whatever is holding this up, there is something wrong with that mechanism.

My navigation system is stuck in a reboot mode where is flashes a very bright white screen. I was driving at night and the screen is so bright, and there’s no way to turn it off or adjust the brightness. It was bright that I could not see the road and hit the ditch when I went to turn onto my road. Its very hard to drive at night with this bright light flashing from the entire radio screen it makes it extremely dangerous to be out after dark.

The car start showing signs of "brief shudder intermittently while driving under light loads between approximately 25 and 50 mph", as indicated on Toyota Service Bulletin T-SB-0034-14 (https://static.nhtsa.gov/odi/tsbs/2014/MC-10131827-9999.pdf) and T-SB-0312-17 (https://static.nhtsa.gov/odi/tsbs/2017/MC-10146516-9999.pdf), with Toyota's solution "The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure below to address this condition." Today 5/1/23, I have taken the car (91,079 miles) to Toyota dealership, and the mechanic recommended "transmission replacement (automatic): complete transmission with torque converter & reset values to relearn new transmission and drivers driving habits: $6,888.17". I have called Toyota (800)-331-4331 explaining to Toyota representative the issue and referring to Toyota's service bulletin on this issue, with the hope the cost of the repair will be covered by Toyota, since this is a know issue for them. However, I was told that Toyota covered the warranty for this issue "until 10/21/2022 or 150,000 miles, whichever comes first". Therefore, since the date 10/21/2022 already passed, but the car having less than 150,00- miles (91,079 miles), Toyota representative told me Toyota will not cover the repair of this issue. Consequently, I am addressing this issue to NHTSA, with the hope that NHTSA can ask Toyota to cover the repair of this issue, by either making an exception or revise the warranty conditions (i.e., up to 150,000 miles, without date limit). Thank you.

The contact owns a 2014 Toyota Camry. The contact stated that while driving at various speeds, the vehicle was shaking and hesitating while depressing the accelerator pedal. There was no warning light illuminated. The manufacturer was notified of the failure but offered no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 92,000.