2014 Toyota Camry

I WAS INVOLVED IN A THREE VEHICLE ACCIDENT, IN WHICH I REAR-ENDED A CAR THAT REAR-ENDED ANOTHER. I WAS TRAVELING DOWN WILMA RUDOLPH BLVD GOING BETWEEN 45MPH-50MPH AND THOSE CARS WERE AT A COMPLETE STOP. BY THE TIME THAT I STOMPED ON BRAKES, IT WAS TOO LATE. MY SEATBELT WAS ON. AS SOON AS MY CAR MADE IMPACT WITH THE VEHICLE IN FRONT OF ME, MY BODY SLAMMED INTO THE STEERING WHEEL. MY ARM WAS SNATCHED BY THE SEATBELT AND MY BREAST FELT INSTANT SEVERE PAIN. THE AIR DID NOT DEPLOY AT ALL. THE DAMAGES TO MY CAR INVOLVED THE FOLLOWING: DRIVER DOOR JAMMED CLOSED, HOOD BENT AND UP, AND THE FRONT OF MY CAR SMASHED INWARD. GEICO INSURANCE CLAIMS #: 0521861810101092

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE WARNING INDICATOR HAD BEEN ILLUMINATING ON AND OFF EVER SINCE 12/16/17. THE VEHICLE WAS TAKEN TO THE DEALER (CLAIREMONT TOYOTA IN CLAIREMONT CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE FLOOR WIRE HARNESS SQUIB CIRCUIT FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,600.

WHEN ACCELERATING FROM A STOP THE VEHICLE WILL SOMETIMES MOVE ABOUT 10 FEET AND THEN HESITATE FOR ABOUT 1 TO 2 SECONDS. IT WILL THEN ACCELERATE NORMALLY. ONE TIME THE VEHICLE ACCELERATED TO ABOUT 20 MPH AND THEN THE ENGINE RPM RETURNED TO IDLE. THE ACCELERATOR WAS PUSHED TO THE FLOOR AND THE RPM REMAINED AT IDLE. THE ACCELERATOR WAS RELEASED AND PUSHED DOWN AGAIN. THE VEHICLE ACCELERATED NORMALLY. THIS HAPPENED ONLY ONE TIME. THE INTERMITTENT HESITATION IS VERY DANGEROUS WHEN TRYING TO CROSS A BUSY INTERSECTION WHEN THE CROSS TRAFFIC IS UNCONTROLLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE PROBLEM. THE TECHNICIAN COULD NOT DUPLICATE THE CONDITION. THE U760E TORQUE CONVERTER SHUDDER RECALL UPGRADE WAS PERFORMED. THIS DID NOT FIX THE PROBLEM. THE SERVICE ADVISOR SAID THAT THE TECHNICIAN SAID THAT SOME TRANSMISSION HESITATION WAS NORMAL. THE SERVICE ADVISOR ALSO SAID THERE HAD BEEN OTHER COMPLAINTS ABOUT THIS CONDITION. THIS CONDITION IS DANGEROUS AND NOT NORMAL.

INTERMITTENT SHUDDER : I EXPERIENCED SHUDDERING IN MY VEHICLE DURING 25--50 MPH SPEED AND SHUDDERING IS HEAVY WHEN I DRIVE UPHILL ROADS AND IN SNOW. WHEN HAPPENS I FELT VIBRATION ON THE GAS PEDAL AND SLIGHT VIBRATION ON STEERING WHEELS AND CAR WILL NOT MOVE UNDER NORMAL GAS PEDAL PRESS. I TOOK TO THE DEALER UNDER TOYOTA WARRANTY THEY REPLACED TORQUE CONVERTER AND ADDED COUPLE OF PAN MAGNETS TO COLLECT DEBRIS FROM TRANSMISSION , BUT THE PROBLEM STILL EXIST. I INFORMED TOYOTA CUSTOMER SERVICE SINCE THEN I WENT TO THE DEALER FOUR MORE TIMES FOR THE ISSUE BUT THEY COULD NOT FIX THE PROBLEM. I WAS TOLD PRESS GAS PEDAL HARDER WHEN SHUDDERING OCCURS , BUT THAT WILL LEAD TO AN ACCIDENT AND PUT THE DRIVER AND PASSENGER HARMS WAY. DURING SNOW THE POSSIBILITY OF ACCIDENT WILL BE MUCH HIGHER I HAVE TO PRESS THE GAS PEDAL HARDER AND THAT WILL LEAD TO AN SPINOFF AND ACCIDENTS. FINALLY I WAS TOLD BY TOYOTA THE ISSUE IS NOT TORQUE CONVERTER AND I HAVE TO DRIVE THE WAY IT IS. I DO NOT AGREE WITH THEM AND I WANT TOYOTA TO RECALL AND FIX THIS SHUDDERING ISSUE BEFORE PUT SOMEONE'S LIFE IN DANGER. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ON MAY 25, 2017, WHILE PULLING INTO PARKING SPACE AT A SHOPPING CENTER, MY 2014 TOYOTA CAMRY ACCELERATED OUT OF CONTROL THRU THE PARKING SPACE WITHOUT ME PRESSING THE GAS PEDAL. I PRESSED THE BRAKES AND IT DID NOT STOP THE CAR. MY CAR CONTINUED TO TRAVEL AT A HIGH RATE OF SPEED THRU THE PARKING LOT EMBANKMENT AND WENT THRU BRUSHES/SHRUBS WHICH IS WHERE THE CAR STOPPED AFTER IT BLEW A TIRE AND WAS STOPPED BY THE SHRUBS. DUE TO THE DAMAGE UNDER THE CAR IT WAS A TOTAL LOSS.