2014 Toyota Camry

WHEN I FIRST ACCELERATE FROM A STOPPED POSITION & ACCELERATE THE VEHICLE LAGS AND HESITATES BEFORE IT WILL MOVE FORWARD. I HAVE ALMOST GOTTEN HIT BY ANOTHER VEHICLE MORE THAN ONCE BECAUSE THE CAR WOULDN'T MOVE FAST ENOUGH TO CUT ACROSS TRAFFIC. SEPTEMBER 1, 2017 WAS THE FIRST DATE I DROVE THE VEHICLE ON THE ROAD BUT IT HAPPENS TO THIS DATE AS I'M ACCELERATING.

TOUCHSCREEN IS PARTIALLY INOPERATIVE DUE TO FAULTY CALIBRATION. CALIBRATION STARTED CHANGING ONE YEAR AFTER PURCHASE. HASN'T BEEN A FACTOR BECAUSE I HAVE BEEN USING THE SAME PHONE. RECENTLY PURCHASED A NEW PHONE AND CANNOT PAIR WITH THE SYSTEM. I DO NOT HAVE THE ABILTY TO USE THE PHONE VIA HANDS-FREE OPERATION WHILE DRIVING THIS VEHICLE. THIS IS DEFINITELY A SAFETY ISSUE. THIS DEFECT IS VERY COMMON. TOYOTA HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT IT (TSB 0172-16). TOYOTA TOLD ME THAT THE WHOLE RADIO TOUCHSCREEN ASSEMBLY NEEDS TO BE REPLACED. BECAUSE THIS IS A SAFETY ISSUE THERE SHOULD BE A RECALL AND TOYOTA SHOULD FIX THIS AT NO COST. (SOME PORTIONS OF THIS COMPLAINT WERE COPIED FROM ANOTHER PERVIOUSLY SUBMITTED COMPLAINT)

THE RADIO TOUCHSCREEN IS PARTIALLY INOPERATIVE. BECAUSE OF THIS, I CAN'T PAIR MY CELL PHONE TO MY CAR. THIS MEANS THAT I CAN'T USE MY CELL PHONE HANDS FREE. THIS IS A SAFETY ISSUE. THIS DEFECT IS VERY COMMON. TOYOTA HAS A TECHNICAL SERVICE BULLETIN ABOUT IT (TSB 0172-16). TOYOTA TOLD ME THAT THE WHOLE RADIO TOUCHSCREEN ASSEMBLY NEEDS TO BE REPLACED. THE COST QUOTED IS $1400. BECAUSE THIS IS A SAFETY ISSUE THERE SHOULD BE A RECALL AND TOYOTA SHOULD FIX THIS AT NO COST. *TR

THE TOUCHSCREEN HAS COMPLETELY GONE OUT AND YOU CAN NO LONGER USE TOUCH TO ACCESS CAR SETTINGS - THEREFORE NOT BEING ABLE TO CHANGE KEY FEATURES ON THE CAR. A COUPLE EXAMPLES WOULD BE AUTOMATICALLY LOCKING AND UNLOCKING THE CAR, AND DIMMING SCREEN BRIGHTNESS FOR SAFER DRIVING AT NIGHT. THE SCREEN HAS GRADUALLY GONE OUT OVER TIME AND OFFICIALLY QUIT OCTOBER 2019.

I ORIGINALLY BOUGHT A VEHICLE FROM CARBONE SUBARU OF TROY NY ON 11/27 2018. (COMPLAINT ORIGINALLY SUBMITTED DECEMBER, 2019). THE CAR WAS A LEMON. I FINALLY GOT A REPLACEMENT VEHICLE (WITH CLEAN CARFAX) ON 12/31/18. ON 8/30/19, CAR WAS TOTALED DUE AMOUNT OF MOLD FOUND EVERYWHERE IN THE CAR, ICLUDING ROOF AND SPARE TIRE IN TRUNK. I CALLED CARBONE SUBARU SEVERAL TIMES AND WAS IGNORED. I FINALLY GOT AHOLD OF MELINDA @ LITHIA MOTOR GROUP HQ IN OREGON. I WAS TOLD SHE WOULD CALL ME BACK WITHIN A WEEK. OVER 3 WEEKS LATER AND SEVERAL ATTEMPTS I GOT AHOLD OF HER. I EXPLAINED TO HER I COMPLAINED ABOUT THE HORRIFIC ODOR IN THE CAR TO MY SALESPERSON AND TO A MECHANIC, AND WAS GIVEN AN AIR FRESHENER. I WAS TOLD THAT I BOUGHT THE CAR IN WINTER, AND WATER IS A SUMMER PROBLEM, AND THEY WOULD ONLY HELP ME IF I BOUGHT A 3RD CAR FROM THEM. I NOW HAVE TO FOLLOW UP WITH A PULMONARY SPECIALIST FOR THE NEXT SEVERAL YEARS TO CHECK FOR MOLD RELATED HEALTH PROBLEMS. IT HAS ALSO COST $150 IN DOCTOR CO-PAYS SO FAR, $500 IN INSURANCE DEDUCTIBLE, $1,500 FOR DOWN PAYMENT AND EXPENSES FOR HAVING TO BUY ANOTHER CAR AFTER 8 MONTHS OF OWNING THE 2014 CAMRY. I HAVE SEVERAL PICTURES OF THE MOLD FOUND IN CAMRY, THE COMPLETE LOSS STATEMENT BY INSURANCE, THE $20,000+ ESTIMATE TO REMEDIATE THE MOLD, AND MEDICAL DOCUMENTATION

I WAS DRIVING SOUTHBOUND ON US HIGHWAY 141IN WISCONSIN, JUST NORTH OF THE LINEVILLE RD EXIT. I WAS GOING THE SPEED LIMIT APPROX. 70 MPH. THE TEMP. WAS IN THE 60S AND THE SKY WAS OVERCAST WITH NO PRECIP. THERE WAS LITTLE TRAFFIC AND I WAS ON A FLAT STRETCH OF ROAD WITH NO VEHICLES DIRECTLY IN FRONT OR BEHIND. THERE WAS NO CONSTRUCTION AND/OR ROAD EQUIPMENT IN SIGHT. I HAD NOT DRIVEN UNDER ANY STRUCTURES. SUDDENLY MY SUNROOF EXPLODED ABOVE MY HEAD. THE SUNROOF WAS CLOSED AND THE INTERIOR SCREEN WAS PULLED SHUT. I DID NOT SEE ANY OBJECTS OR ANIMALS, ONLY GLASS FLYING IN THE REARVIEW MIRROR. IT WAS A TERRIFYING SOUND, LIKE A SHOTGUN BLAST. I PULLED OFF AT THE NEAREST EXIT IN A TOWING AREA AND SAW THAT THERE WAS A BIG HOLE IN THE GLASS AND SHARDS OF SHATTERED GLASS ON TOP OF THE INTERIOR SCREEN, WHICH HAD BEEN PULLED SHUT. I CALLED 911 AND EXPLAINED WHAT HAPPENED. TWO BROWN COUNTY WIS. OFFICERS CAME AND LOOKED AT THE DAMAGE AND ASSESSED THERE HAD NOT BEEN ANY KIND OF GUN SHOT. THE OFFICERS DOCUMENTED THE CALL. I WAS FORCED TO DRIVE HOLDING THE INSIDE SCREEN WITH ONE HAND HOLDING IT SHUT, SO IT WOULD NOT BLOW OPEN, FOR APPROXIMATELY 40 MILES TO MEET MY HUSBAND AND SWITCH CARS.I FELT VERY UNSAFE AND WAS SHAKEN, AS I HAD NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE. I HAVE READ, ONLINE, THAT THERE HAVE BEEN MANY OTHER SIMILAR INCIDENTS AND I BELIEVE IT IS A TOYOTA MANUFACTURING DEFECT AND SAFETY ISSUE. I CALLED TOYOTA AND REPORTED THE INCIDENT BUT THEY SAID MY CAR DID NOT QUALIFY FOR ANY CURRENT "PROGRAMS" AND IT WAS MY RESPONSIBILITY TO REPAIR. FORTUNATELY I WAS NOT CUT BY GLASS, BUT WAS BADLY SHAKEN TO THE POINT OF FEELING NAUSEATED FOR HOURS AFTERWARDS.