2014 Toyota Camry

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THE ENGINE REVVED WITHOUT WARNING. THE CONTACT STABILIZED THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO INSPECTED THE VEHICLE, BUT WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,400. UPDATED 01/12/16*LJ; UPDATED 04/13/18*JB *TR

AT TIMES AT THE FIRST START-UP IN THE MORNING, AND DURING THE DAY FOLLOWING THE VEHICLE SITTING FOR COUPLE HOURS (SOME TIMES LESS AND AT OTHER TIMES LONGER PERIODS), THE ENGINE PRODUCES A RATTLING OR TAPPING NOISE FOR TWO OR THREE SECONDS THEN IT GOES AWAY. OFTEN, AFTER AN IMMEDIATE SHUT-OFF AND RESTART, THE ENGINE PRODUCES THE SAME NOISE FOR COUPLE SECONDS THEN IT STOPS. IT'S EASY TO MISS THE NOISE IF THE RADIO IS ON OR THE SURROUNDING IS NOISY.

THE VEHICLE INTERMITTENTLY HESITATES (STALLS) AT STARTS AND AT OTHER TIMES AS WELL. WE HAVE NOTIFIED TOYOTA OF THIS SITUATION TWICE. AT FIRST THIS WAS JUST A NUISANCE (SHORTER HESITATIONS), BUT NOW IT IS HAPPENING MORE FREQUENTLY AND THE HESITATIONS ARE LONGER LEAVING US IN MORE PRECARIOUS SITUATIONS. WHEN WE ARRIVED TODAY I EXPLAINED THE HESITATION PROBLEM. SOME OF XXX STATEMENTS WERE RATHER TROUBLING TO ME: (1) "THIS IS A NEW SYSTEM. THERE IS NO LONGER A WIRE AND THROTTLE. YOU NEED TO LEARN TO RE-DRIVE WITH IT." (2) "THOUGH WE HAVE EQUIPPED ALL TOYOTAS WITH THIS NEW SYSTEM, THIS HESITATION PROBLEM IS PREDOMINATELY IN CAMRYS." (3) "I HAVE A 15 TOYOTA AVALON AND I HAVE BEEN WAITING FOR IT TO HAPPEN TO ME. IT HAS NOT HAPPENED YET." (4) "IF THE COMPUTER ENGINE LIGHT IS NOT ON, THEN YOUR CAR IS OPERATING WITHIN SPEC. THERE IS NOTHING WRONG WITH YOUR SYSTEM." (5) "NEW CAMRYS HAVE A LOT COMPUTERS AND YOU NEED TO ALLOW ALL THE INTERFACES OF THE ALL THE COMPUTERS IN THE VEHICLE TO COMMUNICATE WITH ONE ANOTHER. THIS CAUSES SOME DELAY." THESE STATEMENTS WERE STATED BEFORE (1, 2, 4) AND AFTER (1, 2, 3, 4, 5) THE CAR WAS INSPECTED. I TOLD XXX REPEATEDLY THAT THIS WAS OUR SECOND VISIT TO GERMAIN TO REPORT THE PROBLEM AND THAT THIS HESITATION MAY CAUSE US TO HAVE AN ACCIDENT. XXX KEPT INSISTING THAT IT WAS NOT TOYOTA'S / COMPUTER'S FAULT, THAT WE JUST NEEDED TO LEARN TO RE-DRIVE THE CAR. I DISAGREE THAT "IF THE COMPUTER ENGINE LIGHT IS NOT ON, THEN YOUR CAR IS OPERATING WITHIN SPECS." TOYOTA NEEDS TO ACKNOWLEDGE THAT COMPUTERS CAN BREAK, BE LOADED WITH IMPROPER INFORMATION, BE SET UP INCORRECTLY, ETC. SOMETHING IS CAUSING THIS HESITATION "PRIMARILY" IN CAMRYS! IN OUR OPINION, ALL TOYOTA CAMRYS WITH THIS "NEW SYSTEM" SHOULD BE RECALLED AND THIS SITUATION ADDRESSED IMMEDIATELY. WE ARE HOPING THAT TOYOTA WILL DO THE RIGHT THING FOR ALL CAMRY OWNERS.

IN JUNE 2014 I BOUGHT A 2014.5 CAMRY BRAND NEW. DURING THE FIRST WEEK I DROVE IT THE ACCELERATOR WOULD NOT SPEED UP AFTER PRESSING DOWN & HESITATED AS WELL TRYING TO CATCH UP. I REPORTED THIS TO TOYOTA OF ORLANDO & WAS INFORMED IT WAS LEARNING MY DRIVING TECHNIQUES AFTER A TEST DRIVE. THE REPORT WAS NEVER DOCUMENTED BY THE SERVICE DEPARTMENT & I HAD TO IDENTIFY WHO DROVE ME FOR THE PROBLEM I REPORTED TO PROVE I ACTUALLY REPORTED IT. IT WAS STATED HE JUST FORGOT. THIS KEPT HAPPENING VERY FREQUENTLY & AFTER ANOTHER DRIVER RANDOMLY DROVE MY CAR & ASKED WHAT WAS WRONG I IMMEDIATELY TOOK IT IN AGAIN NOV 27,2014. THEY DID NOTHING. I WAS REFUSED TO BE SEEN AFTER SCHEDULING AN APPOINTMENT WITH TOYOTA OF CLERMONT, FL & THEY HEARD OF MY PROBLEM. THE PROBLEM PERSISTED. DECEMBER 28, 2014 AS I WAS DRIVING WITH PEOPLE IN MY CAR, THE ENGINE CUT OFF AT 55 MPH. I PRESSED THE ACCELERATOR ALL THE WAY DOWN & IT CONTINUED TO DECLINE. THIS WAS REPORTED THE NEXT MORNING. I WAS TOLD TO PARK MY CAR BECAUSE EVERYONE WAS ON VACATION & NOT TO DRIVE IT. THEY WOULD NOT RENT A CAR FOR ME IN THE MEANTIME. ONCE I WAS ABLE TO BE SEEN IT COULD NOT BE DUPLICATED. THIS HAPPENED AGAIN WITH MY CHILDREN IN JANUARY 2015 & WAS ALSO RECORDED BY A PASSENGER RIDING WITH ME. AFTER THAT OCCASION EVERY SIGNAL LIGHT CAME ON. I TOOK IT BACK TO A DIFFERENT TOYOTA OF CENTRAL FLORIDA DEALER & REPORTED THE PROBLEM & THE MECHANIC STATED NOBODY FROM TOYOTA ORLANDO ATTEMPTED TO CONTACT OR CALL THE SERVICE TECH LINE TO FIND THE PROBLEM. THEY ADDED A CODE TO FIX IT AND I LEFT. AFTER 1000 MILES OF DRIVING THE HESITATION STARTED AGAIN & ALSO THE GEARS COULD BE FELT CHANGING BY THE MECHANIC WHO TEST DROVE IT WITH ME. THE TOYOTA DEALERSHIP AT CENTRAL FLORIDA GAVE ME A REPAIR ORDER & THEN A TOTALLY DIFFERENT REPAIR ORDER TO CORPORATE. I'VE WRITTEN THE MANUFACTURER DEMANDING MY MONEY BACK & THEY CONSTANTLY GIVE ME FALSE INFORMATION. MY JOB WAS LOST DUE TO NO RELIABLE TRANSPORTATION AND I'M STILL WAITING TO GO TO A LEMON LAW HEARING THAT WILL HOPEFULLY BE SCHEDULED SOON.

AFTER COMING TO A STOP AT A RED LIGHT ON A FOUR LANE HIGHWAY, WHEN THE LIGHT TURNED GREEN, THE 2014 TOYOTA CAMRY WOULD NOT MOVE FORWARD FOR ABOUT 5 SEC. THE SECOND INCIDENT OCCURRED ON THE SAME DAY. WHEN ATTEMPTING A LEFT TURN ACROSS TRAFFIC, THE CAR STALLED AGAIN FOR ABOUT 3 SECONDS. IT WAS A RENTAL FROM HERTZ AND WAS EXCHANGED FOR ANOTHER AUTO.