2013 Toyota Camry

This complaint has to do with Toyota's electrical steering. I will begin this complaint by explaining what I've learned about the new Toyota vehicles. I've been having electrical problems with my car for the past year. It started with the radio going in and out about eight months ago, and now it has been out completely for two months. The tire pressure sensor warning light cycled intermittently when the radio went out. When the radio finally quit working, the tire pressure warning light stays on constantly. When I researched replacing the radio with a non-Toyota radio, I had to replace all of the wiring harnesses (steering control and radio, and there is another harness that I can't remember -- this is from BestBuy). If you don't replace all of the wiring harnesses, you lose the functions of the electrical and warning system, for example, the tire pressure warning lights. In my research (on the internet), I found that the electrical steering can go out if the system receives a signal that the tires are out of alignment and tire pressure warnings. I check my tire pressure every week because the warning light is on. I do not have a tire pressure reset button on my car. The computer or the computer board on the radio periodically pings the sensors. I began hearing a humming noise from the front right side of my car. I originally thought it was a tension pully on the belt because of the cold weather and no warning light. I drove my car about ten miles with the humming noise. Then, the power steering came on, and the steering became almost impossible. (I learned to drive in vehicles without power steering.) Within minutes of the power steering light coming on, I had a catastrophic failure of all systems in my car. Every warning light on the dashboard was on. After about two minutes, the lights cycled off. About one minute later, they came back on. The difficulty driving without the power steering would have been a bad accident if I had been on the Interstate.

The panel that controls the interior lights, garage door operation, moon window and an SOS button appeared to have an electrical malfunction and part of that control panel which is on the ceiling between the moon window and mirror melted due a heat source. I do not know what caused the problem but took the vehicle to a dealer and they would not advise on what made the plastic melt. In my opinion that could have caused a fire as the vehicle is in the garage when not in use.

I had this car for 5 months, the dealer lied to me about the engine being repaired, the coverage he has on the vehicle. The electronic doesn't work front driver/ passenger doors, we have to unlock the back doors to get into the car and hop over to the front. The hood doesn't have a holder to keep the hood up on its own, the electrical sound blows out and I had to buy more wires and sound system to equip. The day it started tripping, first was when the car didn't start, it made an awful clicking noise. I got a jump it started. I decided to buy new battery; however, the check engine light is on, and check service soon light on. I checked to see if there was any oil, there's no oil. I called the dealership advise him of the problem and he blows me off as if it's not his concern. I'm extremely upset because I trusted that his word to sell me a good and no bad conditions car. I have me and my friends with me along driving, my friend said, "C car is smoking", I looked in the mirror, oh my God I see white thick smoke from the back. I immediately pull over to look at the problem. I can't drive. I called my insurance to get the car tolled to my home. I called the dealers, I had no good help from him at all. I'm out of a car what to do? My wife called Toyota company to tell them what going on and to get the Maintenace history (tune up, spark plugs and oil change). The dealer & the lender didn't want nothing to do with this car, I'm so hurt because I've been deceived for my money. He did the contract the way he wanted, and lenders company to continue to report a fraud contract on my credit report. I have less than time to turn the car back or continue to pay for a broken car. My wife side the car its safe anymore to continue to drive or put any more money into a car you didn't damage. Who is responsible, the manufacturers said they can't help me it's passed the mile; I have to pay out of pocket. This contract is all a lie the amount value and work. I need help with to🕳

MY BOYFRIEND WAS DRIVING MY 2013 TOYOTA CAMRY SE ON THE INTERSTATE WHEN OUT OF WITHOUT WARNING THE ABS, BRAKE AND TRACTION LIGHTS CAME ON; THE STEERING WHEEL TIGHTENED AND HE COULD BARELY GET THE CAR TO TURN ONTO THE ON RAMP TO GET OFF AT THE NEXT EXIT. WE ALSO REALIZED THAT THE AIR CONDITIONING IS NO LONGER WORKING AS WELL THE GAUGES ON THE DASHBOARD. CONSIDERING WE WERE DRIVING AT A HIGH RATE OF SPEED AND THE POWER STEERING BASICALLY BECAME INOPERABLE, IT WAS VERY SCARY AND UNSAFE. I SPOKE WITH TOYOTA ABOUT THE RECALL ON THE 2013 VEHICLES FOR THE AIR CONDITIONING CONDENSER AND WAS TOLD THAT MY VEHICLE WAS INCLUDED IN THAT PROBLEM. HOWEVER THE CAR WAS REPAIRED FOR THAT RECALL IN 2014, WHICH WAS PRIOR TO ME OWNING THE CAR. AFTER, THE CAR HAS BEEN REPAIR UNDER A RECALL, THERE'S A ONE YEAR WARRANTY ON THAT REPAIR. SO WE'RE BASICALLY OUT OF LUCK AND HAVE TO PAY FOR THIS REPAIR OURSELVES.

THREE OF FOUR CAR DOOR LOCKS, ALL OF WHICH SHOULD BE AUTOMATIC, HAVE STOPPED WORKING WHEN TRYING TO LOCK/UNLOCK THE CAR, BOTH WITH REMOTE AND INSIDE OF CAR USING DRIVER'S SIDE CAR LOCK BUTTONS. FORCES US TO MANUALLY LOCK/UNLOCK EACH DOOR LOCK WHEN USING THE VEHICLE AND LETTING ANY PASSENGERS IN. LOCKS HAVE TO BE MANUALLY LOCKED WHEN LEAVING THE VEHICLE AS WELL. I BELIEVE THIS ISSUE SHOULD BE ADDRESSED BY MANUFACTURER REPAIR/REPLACEMENT.

THE STEERING WHEEL GETS HARD TO MOVE AND APPEARS THAT THE ELECTRICAL SYSTEM TURNS OFF WHILE DRIVING, YET CAR CONTINUES GOING. BUT WHEN THIS HAPPENS, STEERING WHEEL IS HARD TO MOVE AND RADIO, A.C. GOES OFF WHILE EVERYTHING ELSE IS ON MOTION AND MAINLY WHILE TURNING, IT HAS HAPPENED MULTIPLE TIMES. THE FIRST TIMES ABOUT 2 YEARS AGO, BUT NEVER AGAIN, THEN IT STARTED HAPPENING AGAIN THIS LAST 2 WEEKS. HOWEVER, YESTERDAY IT HAPPENED MORE THAN 10 TIMES IN 1 HOUR, VERY SCARY. MY HUSBAND TOOK IT YO THE DEALER LAS WEEK AND WAS TOLD THERE IS NO RECALL YET, ON THE INTERNET WE FOUND HUNDREDS OF CARS CAMRY REPORTED WITH SAME PROBLEM. IS SCARY.

APRIL 13, 2018 MY 2013 TOYOTA CAMRY ENTIRE OVERHEAD CENTER ROOF CONSOLE BOX ASSEMBLY HAD TO BE REPLACED. THIS WAS REQUIRED DUE TO EXCESSIVE HEAT EXPOSURE CAUSING WARPING, CRACKING AND MELTING OF THE SMALL GREY PLASTIC FACING THAT HOUSES THE SMALL BLACK BUTTONS: 3 GARAGE DOOR BUTTONS, TWO INTERIOR INSIDE LIGHT BUTTONS FLANKED BY THE OPEN / CLOSE AND UP / DOWN BUTTONS. THIS WAS NEVER A PROBLEM IN ANY EXTREME WEATHER CONDITIONS SINCE IT WAS PURCHASED AS A NEW CAR UNTIL APRIL 10, 2018. THE ISSUE OCCURRED DURING HOT WHETHER WHERE THE CAR WAS PARKED IN AN OPEN RESIDENTIAL LOT WITH AND WITHOUT A SUN SCREEN VISOR. THE TOYOTA DEALER INSPECTED THE ASSEMBLY AND STATED THAT IT WAS NOT ABLE TO DETECT AN ELECTRICAL MALFUNCTION. THE DEALER SAID THIS SAME ISSUE OCCURRED IN 2 TO 3 OTHER TOYOTA CAMRYS AT THAT DEALERSHIP WHERE THE DEALER WAS UNABLE TO ESTABLISH AN ELECTRICAL PROBLEM. MY CONCERN IS / WAS THAT THE HEAT WAS SO INTENSE THAT THE PLASTIC FRAMING ABOUT 3' BY 5' WAS ACTUALLY MALLEABLE TO THE POINT THAT I COULD STRAIGHTEN OUT THE DEFORMED PIECES AND PUSH THE FRAME BACK INTO POSITION TO HOLD IN PLACE UNTIL THE NEXT TIME IT OVERHEATED AND FEEL OUT OF PLACE. THE CAR IS NOT UNDER EXTENDED WARRANT. BUT THE SAFETY CONCERN IS ABOUT SOME UNKNOWN CAUSE OF OVERHEATING THAT APPEARS TO BE FAR MORE THAN HOT WEATHER CONDITIONS. THE 2013 TOYOTA CAMRY ENTIRE OVERHEAD CENTER ROOF CONSOLE BOX ASSEMBLY PART NO. IS 63650-06432-B0. I PAID $223.90 FOR THE PART AND INSTALLATION OF THE FULL ASSEMBLY. NO WARRANTY OR GUARANTY IS OFFERED BY TOYOTA ON THE NEW INSTALLATION SHOULD THIS REOCCUR ANY TIME SOON. THE DEALER INDICATED THAT THERE ARE / HAVE BEEN RECALLS FOR THE SAME ISSUE ON TOYOTA FORERUNNERS BUT NOT ON 2013 CAMRYS. I BELIEVE THAT A POTENTIAL ELECTRICAL RECALL SHOULD BE INVESTIGATED FOR SAFETY REASONS. SEE 5 ATTACHMENTS