2011 Toyota Camry

- CAR'S SHAKING (VIBRATIONS AT BOTH - SLOW AND HIGHER SPEED), - IMPACTS/DAMAGES THE LIFE SPAN OF STEERING, SUSPENSION AND STRUTS, - TIRES NOT IN BALANCE (WHEEL BALANCING WAS NOT DONE BY TOYOTA). ============================= 1.DEFECTIVE CAR WAS DELIVERED BY TOYOTA & ITS DEALER TO ME (CUSTOMER). 2.CAR WAS NOT TESTED BY TOYOTA/DEALER ON TIRES & VIBRATION/SHAKING BEFORE DELIVERY TO CUSTOMER. 3.WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. 4. BECAUSE OF DEFECTIVE TIRES FITTED BY TOYOTA & NOT TESTED PROPERLY BY TOYOTA, DAMAGES HAPPENED ON THE OVERALL LIFE SPAN OF CAR - SUSPENSION & STEERING SYSTEMS. 5.CUSTOMER - DRIVING SAFETY WAS ALSO PUT ON HUGE RISK, AS UNTESTED CAR WAS DELIVERED BY TOYOTA. 6.WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. 7.BY HAVING THAT DEFECT IN TIRES, IT IS OBVIOUS THAT OVERALL LIFE SPAN OF CAR'S SUSPENSION, STRUTS & STEERING SYSTEM HAS BEEN REDUCED, BECAUSE OF RUNNING WITH THIS VIBRATION & SHAKING. 8.WITH THIS EXISTING DEFECT IN CAR (IT WAS PRESENT BEFORE DELIVERY & COULDN'T BE FIXED BY TOYOTA SERVICE DEALER FOR 6-MONTHS), CUSTOMER'S COMFORT & DRIVING EXPERIENCE IS TOTALLY RUINED. TOYOTA IS RESPONSIBLE FOR THIS DAMAGE TO THE CUSTOMER'S DRIVING DISCOMFORT & THE SAFETY RISK OF CUSTOMER'S LIFE (WHILE DRIVING THE SHAKING & VIBRATING CAR). 9.NOW, AS YOUR SUPERVISOR OFFERED "ONE YEAR" OF EXTENDED WARRANTY ON THIS CAR. IT SHOWS THAT TOYOTA KNOW IT VERY WELL THAT CAR IS SO MUCH IMPACTED & NOW HAS SHORTEN THE LIFE SPAN OF CAR (BECAUSE OF THESE DAMAGED TIRES & IMPACTED PARTS IN THE CAR) SO TOYOTA IS ONLY OFFERING "ONE YEAR" OF EXTENDED SERVICE TO COVER UP THEIR MISTAKES / DEFECTS IN THEIR QUALITY. *JS

PULLING IN TO BALLGAME LAST NIGHT ON THE GRASSY AREA TO PARK CAR. FOOT ON THE BRAKE NOT ON THE GAS, CAR ACCELERATED SO HARD IT THREW MY HEAD BACK AGAINST THE HEAD REST, THANK GOD THERE WERE NO CHILDREN IN FRONT OF ME. TAKING CAR IN TO BE CHECKED. VERY UPSET BY THIS. TOYOTA DEALERSHIP SAID I WOULD HAVE TO PAY THEM IF THEY COULD NOT FIND OUT WHAT THE PROBLEM IS EVEN THOUGH MY CAR IS UNDER WARRANTY AND THERE ARE NUMBEROUS COMPLAINTS ALL OVER THE UNITED STATES OF THE SAME PROBLEM WITH THE SAME MODEL AND YEAR.

I AM REPORTING THE SAME SPEEDOMETER VARIANCES AS ORIGINALLY NOTED IN ODI CASE NUMBER: 10444688. MY SPEED REFLECTS 35 MPH ON MY SPEEDOMETER, WHEN IN FACT IT IS ONLY 33 MPH. ALSO, IF I AM GOING 55 - PER THE SPEEDOMETER, THE CAR IN FACT IS ONLY GOING 52 - 53 MPH. THIS DIFFERENCE IS CONSISTANT WITH AN ACTUAL SPEED BEING ABOUT 5% LESS THAN WHAT IT ACTUALLY DISPLAYS ON THE CAMEY'S SPEEDOMETER. I HAVE 'CHECKED' THE ACTUAL SPEED BY 1) A POLICE SPEED MONITORING SIGN/DISPLAY THAT IS PUT INTO VARIOUS LOCATIONS TO BOTH CHECK YOUR SPEED AND TO NOTIFIY YOU OF THAT ACTUAL SPEED IN THE HOPES THAT YOU WILL SLOW DOWN; AND 2) BY CHECKING MY TOMTOM GPS UNIT WHICH PROVIDES A TRUE READOUT OF MY ACTUAL SPEED MEASURED BY ITS 8 SATELITES IN THE SKY. IT LIKEWISE ALWAYS SHOWS A LOWER 'ACTUAL' READING THAN WHAT MY SPEEDOMETER SHOWS. IT IS BETTER TO HAVE THE 'INACURRACY' OF THE READ SPEED TO BE ON THE LOWER END OF THINGS - I.E., YOU ARE GOING SLOWER THAN YOU THINK YOU ARE, THAN TO HAVE IT REVERSED - WHICH WOULD BE BOTH MORE UNSAFE AND CAUSE YOU TO GET SPEEDING TICKETS. HOWEVER, IN THIS DAY-AND-AGE, WITH 'DIGITIAL' INSTRUCTMENTS/CHIPS'; YOU WOULD THINK THAT 'MEASURING SPEED' CORRECTLY WOULD BE VERY SIMPLE TASK! ...MAKES YOU WONDER, IF THEY CAN'T DO THIS CORRECTLY - WHAT ELSE, OF A MORE SERIOUS NATURE, IS NOT WORKING CORRECTLY. *JS

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT WAS ATTEMPTING TO PARK IN A PARKING GARAGE AT APPROXIMATELY 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE FRONT END OF THE VEHICLE JUMPED AS THE CONTACT ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT WAS UNABLE TO STOP THE ABNORMAL ACCELERATION AND CRASHED INTO A CONCRETE WALL. THE CONTACT SHIFTED INTO PARK AND TURNED THE VEHICLE OFF, YET THE ENGINE RPMS CONTINUED TO IDLE EXTREMELY HIGH. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PAINT & AUTO BODY SHOP AND THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE BLACK BOX. THE ENGINEER ADVISED THAT THE VEHICLE WAS TRAVELING AT 45 MPH WHEN IT CRASHED INTO THE CONCRETE WALL. THE ENGINEER DETERMINED THAT THE BRAKE WAS NOT APPLIED WHEN THE FAILURE OCCURRED AND THAT THE INCIDENT WAS CAUSED BY DRIVER ERROR AND NOT A MANUFACTURING DEFECT. THE AUTO BODY SHOP REPLACED THE FRONT END BUMPER, STEERING CABLE AND THE RADIATOR. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,900. UPDATED 03/27/12*LJ UPDATED 06/25/12

I WAS RETURNING HOME FROM THE MALL IN POTTSVILLE, PA. I DROVE DOWN THE ROADWAY NEXT TO THE MALL TO THE STOP SIGN. I WAS ABLE TO STOP THE CAR AT THAT TIME. I PROCEEDED TO TURN TO THE LEFT OUT THE DRIVEWAY OF THE MALL. THE DRIVEWAY OF THE MALL IS PRETTY LONG AND ON A STEEP HILL. I ATTEMPTED TO APPLY MY BRAKES AT THE TOP OF THE HILL. THERE WAS PRESSURE ON THE BRAKE BUT NOTHING HAPPENED. THE CAR CONTINUED TO ACCELERATE FORWARD. I DIDN'T WANT TO CONTINUE DOWN THE STEEP HILL KNOWING THE BRAKES WEREN'T WORKING AND CRASH INTO THE VAN AT THE BOTTOM OF THE HILL SO I DECIDED TO TURN TO THE RIGHT SHARPLY ON A DRIVE THAT CURVED AROUND TO A NEIGHBORING STORE NEXT TO THE MALL (GOING ALMOST BACK UPHILL AT THIS TIME). STILL NO BRAKES SO I DECIDED TO HIT THE CURB TO STOP THE VEHICLE AND PREVENT HITTING ANY OTHER VEHICLE. WHAT IS EXTREMELY ODD IS THAT EVEN THOUGH MY FOOT WAS NOT ON THE ACCELERATOR AND WAS ON THE BRAKE PEDAL AND I TURNED SHARPLY AND GOING SLIGHTLY UPHILL THERE WAS NO CHANGE IN THE ACCELERATION OF THE CAR. I HAD NO CHOICE BUT TO HIT THE CURB TO STOP THE CAR. I PUT THE CAR IN REVERSE AND BACK OFF OF THE CURB. I PROCEEDED DOWN THE HILL AGAIN. STILL NO BRAKES. I COULD FEEL THE PRESSURE ON THE BRAKE PEDAL BUT THE BRAKES JUST DIDN'T WORK. I HAD TO TURN THE CAR TO THE RIGHT AND HIT THE CURB AGAIN NEXT TO THE LANE I WAS IN. SO WHEN THERE WAS NO TRAFFIC AND THE LIGHT AT THE BOTTOM OF THE HILL TURNED GREEN I PROCEEDED DOWN THE HILL AND TURNED RIGHT ONTO RT 61 S. I IMMEDIATELY TRIED THE BRAKE AGAIN AND NOTHING. SO IN ORDER TO STOP THE CAR I APPLIED THE EMERGENCY BRAKE. THIS OF COURSE CAUSED THE CAR TO SPIN BUT AT LEAST THE CAR STOPPED. I PUT THE CAR IN NEUTRAL AND THEN USED THE CLUTCH LESS SHIFTING TO CONTROL THE SPEED OF THE CAR AND RETURNED HOME. TOYOTA HAS RETAINED AN INSPECTOR TO INSPECT THE CAR TODAY AT THE DEALERSHIP TODAY 2/27/12. *TR

CAR WAS BROUGHT IN FOR TIRE NOISE. IT WAS DETERMINED THAT THE TIRES WERE WEARING UNEVENLY DUE TO MISALIGNMENT. SINCE THE DEALER DID AN ALIGNMENT IN APRIL I FELT THAT THIS WAS UNACCEPTABLE. AFTER COMPLAINING FOR ABOUT A HALF AN HOUR THAT THIS WAS THE WORST TOYOTA I HAVE EVER BOUGHT (AND I HAVE HAD MANY). THE SERVICE MANAGER FINALLY RELENTED TO REPLACE ALL FOUR TIRES AND DO A FOUR WHEEL ALIGNMENT FREE OF CHARGE. THEY SAID IT WAS FOR "CUSTOMER RELATIONS". OR PERHAPS TO MAKE ME DISAPPEAR. IN ANY EVENT I WAS PLEASED WITH THE RESULTS. ONLY TIME WILL TELL IF THIS ALIGNMENT HOLDS. *TR

THE DRIVER WAS IN PARKING LOT OF REHAB CENTER PICKING UP PATIENT AND SAYS THE CAR LOST CONTROL GOING 6 MILES PER HOUR RAN INTO THE REHAB CENTER INCURRING OVER $10,000 IN DAMAGES TO THE CAR NOT INCLUDING DAMAGES TO THE REHAB CENTER FRONT GLASS DOOR. THE 2011 TOYOTA CAMRY PURCHASED IN SEPTERMBER OF 2011 NEW FROM THE LOT AT MECHANICSVILLE VA TOYOTA DEALERSHIP. WE CALLED THE TOYOTA MAIN OFFICE AND THEY SENT OUT A REPRESENTITIVE FOR INSPECTION OF THE CAR ON JANUARY 26TH OR 27TH 2012 PRIOR TO ANY WORK BEING DONE TO REPAIR THE CAR. WE HAVE NOT HEARD BACK FROM TOYOTA AS IT TAKES UP TO 30 DAYS. THE CAR IS CURRENTLY UNDER FULL REPAIR FROM THE COLLISION. *TR

THE SPEEDOMETER IS INACCURATE BY ALMOST 10%, WHEN DRIVING BY RADARS OR WITH ANOTHER VEHICLE AT 35 MPH THE RADAR READS 32. DRIVING NEXT TO ANOTHER VEHICLE TO CHECK THE SPEEDOMETER, IT READS 70 MPH BUT THE OTHER VEHICLE'S SPEEDOMETER READS 64 MPH. THE DEALERSHIP HAS VERIFIED THE INACCURACY BUT CLAIMS THE VARIANCE IS WITHIN THE SPEC OF 10%. PER THE DEALER AND IT'S EXPERTS THE SPEEDOMETER CANNOT BE CALIBRATED OR FIXED SINCE IT IS IN SPEC. *TT