2011 Toyota Camry

IM REALLY UNHAPPY WITH THIS CAR ITS JUST 1 THING AFTER ANOTHER FIRST HAD THE NOISY MOON ROOF ISSUE AND FINALLY GOT IT FIXED BY BRINGING IN THE TSB SO IT COULD NOT BE DENIED, NOW I HAVE A NOISY POWER STEERING PUMP THAT WHINE VERY LOUD BUT WAS TOLD THAT ITS NORMAL (WHAT A CROCK). CURRENTLY MY CAR IS SHIFTING HARD ON TAKE OFF AND DECREASING SPEED TO STOP. TOYOTA HAS REALLY GONE DOWN. I TRADED A 2000 CAMRY XLE THAT WAS BETTER THAN THIS NEWER MODEL. *JS

VEHICLE NEEDS EXCESSIVE DRIVER INPUT WHILE AT HIGHWAY SPEEDS TO KEEP CAR IN ITS LANE. THIS OCCURS AT ALL TIMES, ON ALL ROADS AND ALL WEATHER CONDITIONS AND WITH DIFFERENT DRIVERS, AS LONG AS IT IS AT HIGHWAY SPEEDS. IN ORDER TO PREVENT THE CAR FROM LEAVING ITS LANE, DRIVER MUST MAKE SWIFT, ALTERNATING STEERING FROM RIGHT TO LEFT. VEHICLE WAS TAKEN TO THE DEALER AND GIVEN A TEST DRIVE AND "INSPECTION". IT WAS FOUND TO BE IN GOOD WORKING CONDITION. *TR

TRAVELING ON A STATE ROAD DURING A SLIGHT SNOW EVENT. THE ROAD WAS PARTIALLY SNOW COVERED BUT TREATED AND NOT OVERLY SLIPPERY. THE CAR SUDDENLY VEERED TO THE LEFT AND WENT OUT OF CONTROL. DURING THIS TIME THE TRACTION CONTROL LIGHT CAME ON AND STAYED ON WHILE MAKING THE CAR UNRESPONSIVE TO ATTEMPTS TO STEER THE CAR. HIT A FENCE DOING MINOR DAMAGE TO CAR AND FENCE. AFTER THE CRASH DROVE THE CAR AT A LOW SPEED TO HOME. CAR WAS VERY DIFFICULT TO KEEP ON ROAD AND TRACTION CONTROL LIGHT STAYED ON CONTINUALLY. AT HOME ONCE THE CAR WAS PLACED ON DRY GARAGE FLOOR AND BACKED UP IT MADE A LOUD THUD NOISE AND THEN SEEMED TO RESPOND NORMALLY. THIS LASTED ONLY FOR TWO TENTHS OF MILE THEN LIGHT CAME BACK ON AND CAR CONTROL BECAME ERRATIC AGAIN. PUT BACK IN GARAGE AWAITING FOR INSURANCE ADJUSTER. NOW AFRAID TO DRIVE. *TR

BACKING OUT OF DRIVEWAY ONTO THE STREET AND NOTICED THE STEERING WAS SOMEWHAT DIFFICULT AND FELT THICK. DRIVING DOWN THE ROAD TO TURN THE CORNER IT FELT SIMILAR, BUT NOT AS BAD. GOT HOME AND ASKED MY WIFE IF SHE NOTICED ANYTHING PREVIOUSLY AND SHE STATED NOW THAT I MENTIONED IT SHE DID, BUT DIDN'T THINK TO TELL ME. DROVE IT FOR ANOTHER FEW DAYS AND NO IMPROVEMENT WAS NOTICED. CONTACTED MY TOYOTA DEALER AND SCHEDULED AND APPOINTMENT FOR THE FOLLOWING TUESDAY, JUNE 25, 2013. THE MECHANIC AGREED IT WASN'T RIGHT, BUT THE BELT LOOKED GOOD AND THE FLUID WAS FULL WITH NO NOTICEABLE PROBLEM. A CALL TO TECH. SUPPORT SERVICES HAD ME RETURN FOR FURTHER DIAGNOSTICS ON FRIDAY JUNE 28, 2013. METAL CONTAMINANTS WERE NOTICED INSIDE THE POWER STEERING PUMP. IT WAS RECOMMENDED THE RACK AND PINION AND POWER STEERING PUMP BE REPLACED. I AM WAITING FOR PARTS TO ARRIVE AND THE REPAIRS TO BE COMPLETED. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND MADE A LOUD SCREECHING NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A FRONT END ALIGNMENT AND RECALIBRATION WAS NEEDED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE FAILURE RECURRED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER PERFORMED A SECOND ALIGNMENT THE WITHIN A MONTH BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,700.

1. DEFECTIVE CAR WAS DELIVERED BY TOYOTA & ITS DEALER TO ME (CUSTOMER). ----------- 2. CAR WAS NOT TESTED BY TOYOTA/DEALER ON TIRES & VIBRATION/SHAKING BEFORE DELIVERY TO CUSTOMER. ----------- 3. WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. ----------- 4. BECAUSE OF DEFECTIVE TIRES FITTED BY TOYOTA & NOT TESTED PROPERLY BY TOYOTA, DAMAGES HAPPENED ON THE OVERALL LIFE SPAN OF CAR - SUSPENSION & STEERING SYSTEMS. ----------- 5. CUSTOMER - DRIVING SAFETY WAS ALSO PUT ON HUGE RISK, AS UNTESTED CAR WAS DELIVERED BY TOYOTA. ----------- 6. WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. ----------- 7. BY HAVING THAT DEFECT IN TIRES, IT IS OBVIOUS THAT OVERALL LIFE SPAN OF CAR'S SUSPENSION, STRUTS & STEERING SYSTEM HAS BEEN REDUCED, BECAUSE OF RUNNING WITH THIS VIBRATION & SHAKING. ----------- 8. WITH THIS EXISTING DEFECT IN CAR (IT WAS PRESENT BEFORE DELIVERY & COULDN'T BE FIXED BY TOYOTA SERVICE DEALER FOR 6-MONTHS), CUSTOMER'S COMFORT & DRIVING EXPERIENCE IS TOTALLY RUINED. TOYOTA IS RESPONSIBLE FOR THIS DAMAGE TO THE CUSTOMER'S DRIVING DISCOMFORT & THE SAFETY RISK OF CUSTOMER'S LIFE (WHILE DRIVING THE SHAKING & VIBRATING CAR). ----------- 9. NOW, AS YOUR SUPERVISOR OFFERED "ONE YEAR" OF EXTENDED WARRANTY ON THIS CAR. IT SHOWS THAT TOYOTA KNOW IT VERY WELL THAT CAR IS SO MUCH IMPACTED & NOW HAS SHORTEN THE LIFE SPAN OF CAR (BECAUSE OF THESE DAMAGED TIRES & IMPACTED PARTS IN THE CAR) SO TOYOTA IS ONLY OFFERING "ONE YEAR" OF EXTENDED SERVICE TO COVER UP THEIR MISTAKES / DEFECTS IN THEIR QUALITY. ============== - CAR'S SHAKING (VIBRATIONS AT BOTH - SLOW AND HIGHER SPEED), - IMPACTS/DAMAGES THE LIFE SPAN OF STEERING, SUSPENSION AND STRUTS, - TIRES NOT IN BALANCE (WHEEL BALANCING WAS NOT DONE BY TOYOTA). ============== *JS

EVER SINCE I BOUGHT THE CAR (4 CYL., XLE) A YEAR AGO: AUTOMATIC TRANSMISSION SHIFTS SOMETIMES SLOWLY AFTER A PAUSE OR UNEXPECTEDLY AND ABRUPTLY AS IT SEARCHES FOR GEARS, AND IT RACES INTERMITTENTLY, ESPECIALLY AT START-UP; IT COASTS A FEW INCHES AFTER I PUT IT INTO PARK, EVEN ON LEVEL GROUND. POWER STEERING REQUIRES CONSTANT CORRECTION, EVEN ON LEVEL ROAD SURFACES. CRUISE CONTROL IS SLOW TO RESPOND TO ADJUSTMENTS FROM LEVER ON STEM. DEALER'S SERVICE DEPT. CLAIMS, AFTER 4 ATTEMPTS TO DIAGNOSE, THAT THE CAR PERFORMS AS DESIGNED, SO MY COMPLAINT WILL NEED TO BE WITH THE DESIGN. *JS