NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
31 reportsClear category filter67,000 miles · May 2, 2015
Air BagsService BrakesCrashInjury
ON SUNDAY EVENING APRIL 12 I WAS PULLING INTO A PARKING SPACE AT THE HOLIDAY INN IN EAST BRUNSWICK NJ. WHEN I APPLIED THE BREAK, MY VEHICLE ACCELERATED ON ITS OWN. IT JUMPED THE CURBING IN FRONT OF THE PARKING SPACE, SWIPED THE FRONT OF A PARKED VEHICLE AND CRASHED INTO A STONE BIRDBATH IN FRONT OF THE HOTEL. MIRACULOUSLY I ESCA…
Read full complaint
ON SUNDAY EVENING APRIL 12 I WAS PULLING INTO A PARKING SPACE AT THE HOLIDAY INN IN EAST BRUNSWICK NJ. WHEN I APPLIED THE BREAK, MY VEHICLE ACCELERATED ON ITS OWN. IT JUMPED THE CURBING IN FRONT OF THE PARKING SPACE, SWIPED THE FRONT OF A PARKED VEHICLE AND CRASHED INTO A STONE BIRDBATH IN FRONT OF THE HOTEL. MIRACULOUSLY I ESCAPED WITH A RATHER UGLY BRUISE TO MY LEFT FOREARM AND TO MY RIGHT BREAST FROM SEAT BELT PRESSURE. MY AIRBAG DID NOT OPEN. I WILL SEND THE POLICE REPORT IN ANOTHER EMAIL. IT SAYS I WAS ATTEMPTING TO PARK IN A "HANDICAPPED" SPOT. I WAS NOT. I AM NOT HANDICAPPED. IT ALSO SAYS I "INADVERTENTLY" APPLIED THE GAS INSTEAD OF THE BREAK. I NEVER TOLD ANYONE THAT. I WAS FULLY AWAKE, CONSCIOUS AND APPLIED THE BREAK. I SENT A DATA IMAGING AUTHORIZATION AND CONSENT FORM TO [XXX]. I HAVE TO ENTER A PLEA BY MAIL TO CARELESS DRIVING CHARGES BY 5/18/15. I REQUESTED THAT HOLIDAY INN PROVIDE ME WITH SURVEILLANCE VIDEO BUT WAS TOLD THAT THEY WOULD "DEAL DIRECTLY" WITH THE INSURANCE COMPANY. I WAS NOTIFIED ON APRIL 27TH THAT MY VEHICLE HAS BEEN DEEMED A TOTAL LOSS. I WAS NOTIFIED ON APRIL 29TH THAT THE VEHICLE'S "BLACK BOX" (FOR LACK OF A BETTER DESCRIPTION AT THE MOMENT) WOULD BE INSPECTED ON APRIL 30TH AND I WOULD RECEIVED A REPORT ON MAY 4TH. I HAVE NO IDEA AS TO WHERE TO GO FROM HERE. I NEED HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10714159
68 miles · Mar 31, 2015
Service BrakesSteeringWheels
THE CAR STAR TO SHAKE WHEN BRAKED WERE APPLIED AT 55 MPH THIS HAPPENED WHEN THE CAR WAS 2 YEARS OLD NOW SHAKES REALLY BAD ONLY WHEN THE BRAKES ARE USE AT HIGH SPEED. *TR
NHTSA ODI #10702895
36,724 miles · Jan 17, 2015
EngineService Brakes
INCIDENT ON DECEMBER 31, 2014 ABOUT 11:30 AM IN WAYNE, PA: AT AN INTERSECTION AS I APPROACHED A STOP SIGN WHERE A CAR WAS ALREADY STOPPED, I APPLIED MY BRAKES. THE CAR FAILED TO STOP AND INSTEAD LURCHED FORWARD AND THE ENGINE INCREASED. THE NOISE WAS NOT OF THE BRAKES BUT OF THE ENGINE ROARING. AS THE CAR SURGED FORWARD,I LIFTED…
Read full complaint
INCIDENT ON DECEMBER 31, 2014 ABOUT 11:30 AM IN WAYNE, PA: AT AN INTERSECTION AS I APPROACHED A STOP SIGN WHERE A CAR WAS ALREADY STOPPED, I APPLIED MY BRAKES. THE CAR FAILED TO STOP AND INSTEAD LURCHED FORWARD AND THE ENGINE INCREASED. THE NOISE WAS NOT OF THE BRAKES BUT OF THE ENGINE ROARING. AS THE CAR SURGED FORWARD,I LIFTED MY FOOT OFF OF THE BRAKES AND THEN REAPPLIED THEM PRESSURE ON THE BRAKES. AGAIN THE CAR DID NOT STOP BUT DID SLOW DOWN. THE THIRD APPLICATION OF THE BRAKES DID STOP THE CAR JUST INCHES FROM THE CAR AHEAD OF ME. THE NEXT INCIDENT OCCURRED ON JANUARY 13, 2015 WHEN THE SAME EXPERIENCE OCCURRED. I TOOK IT TO PERUZZI TOYOTA. THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. ON JANUARY 15, I TOOK THE UNSAFE CAR BACK TO THE DEALERSHIP FOR FURTHER INVESTIGATION. ON JANUARY 16 AFTER COMPLETING WHAT THEY CALLED THE PROTOCOL FOR UNINTENDED ACCELERATION, THEY "RELEASED THE CAR" BACK TO ME HAVING NOT CORRECTED THE PROBLEM. THEY INDICATED THEY HAD NO FURTHER RESPONSIBILITY AND GAVE ME THE TOYOTA MANUFACTURER PHONE NUMBER TO CALL. I CALLED THAT NUMBER AND WAS TOLD A CASE MANAGER WOULD GET BACK TO ME IN FOUR DAYS. MEANWHILE, I AM LEFT WITH AN UNSAFE CAR AND NO RECOURSE WITH THE DEALERSHIP. *TR
NHTSA ODI #10676184
43,000 miles · Oct 16, 2014
Service Brakes
A RUBBING/GRINDING NOISE WAS INTERMITTENTLY BEING HEARD FROM THE BACK END DURING BRAKING AND, AT TIMES, DURING ACCELERATION. AFTER CONTACTING AN EMPLOYEE AT THE LOCAL TOYOTA DEALERSHIP, I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH THE CAMRYS AND THAT MOST LIKELY MY BRAKE PADS WOULD NEED TO BE REPLACED. AFTER BRINGING MY V…
Read full complaint
A RUBBING/GRINDING NOISE WAS INTERMITTENTLY BEING HEARD FROM THE BACK END DURING BRAKING AND, AT TIMES, DURING ACCELERATION. AFTER CONTACTING AN EMPLOYEE AT THE LOCAL TOYOTA DEALERSHIP, I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH THE CAMRYS AND THAT MOST LIKELY MY BRAKE PADS WOULD NEED TO BE REPLACED. AFTER BRINGING MY VEHICLE IN FOR REPAIR, I WAS SHOWN ON MY BRAKES WHERE THEY HAD BECOME STUCK AND THE ROTORS NEEDED REPAIR AS WELL. IF THIS IS A COMMON PROBLEM, THEN PERHAPS TOYOTA SHOULD DO SOMETHING ABOUT IT. *TR
NHTSA ODI #10645030
35,000 miles · Apr 7, 2014
Service BrakesCrash
DURING WINTER PERIOD BELOW 30 DEGREES F IT IS NECESSARY TO APPLY A LOT OF PRESSURE TO BRAKE PEDAL, IT FEELS AS IF THE BRAKES ARE NOT APPLYING PROPERLY. THIS RESULTED IN SNOWY CONDITION THE CAR SLID AND RESULTED IN ACCIDENT. THIS HAS OCCURRED MULTIPLE TIMES, IN COLD WEATHER. *TR
NHTSA ODI #10577962
1,115,201 miles · Mar 9, 2014
Power TrainService BrakesVehicle Speed Control
NEW BRAKES WERE PUT ON MY CAR ON 11/23/13. A SHORT TIME LATER, I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN. UPON DOING SO THE ABS SYSTEM KICKED IN AND WHEN I APPLIED MY FOOT TO THE BREAKS THEY WOULD NOT WORK. AS I APPROACHED THE INTERSECTION, I MADE A SHARP RIGHT 90 DEGREE TURN TO AVOID GOING THROUGH THE RED LIGHT A…
Read full complaint
NEW BRAKES WERE PUT ON MY CAR ON 11/23/13. A SHORT TIME LATER, I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN. UPON DOING SO THE ABS SYSTEM KICKED IN AND WHEN I APPLIED MY FOOT TO THE BREAKS THEY WOULD NOT WORK. AS I APPROACHED THE INTERSECTION, I MADE A SHARP RIGHT 90 DEGREE TURN TO AVOID GOING THROUGH THE RED LIGHT AS THE VEHICLE WOULD NOT STOP AND I WOULD HAVE BEEN IN A TERRIBLE ACCIDENT. THE ROAD WAS NOT WET BUT IT HAD RAINED EARLIER IN THE DAY AND THE ROAD WAS DRY. I RETURNED VEHICLE TO DEALER AND WAS TOLD THEY COULD NOT REPEAT THE SITUATION AND EVERYTHING WAS OKAY. THEY TOLD ME THAT EVEN IF THE ROAD IS DRY ONCE IT RAINS, THE ROAD CAN STILL HAVE PARTICLES ON IT THAT CAUSE THE ABS TO KICK IN. THIS CONTINUED TO HAPPEN INTERMITTENTLY ABOUT ONCE A MONTH. IN THE PAST MONTH, IT HAS HAPPENED EVERY FEW DAYS. MY SON WAS DRIVING THE CAR IN LATE FEB. AND HE WENT OVER A VERY SMALL PILE OF LEAVES THAT WOULD NOT WARRANT THE ABS TO KICK IN. HE TOO WAS ALMOST INVOLVED IN A WRECK. CAR WENT BACK TO DEALER BUT DEALER CAN FIND WHAT WAS WRONG. THE ABS SEVERELY REACTS WHEN IT SHOULD NOT BE DOING SO. THE ABS IS ENGAGING WHEN IT SHOULD NOT BE DOING SO. IF ONE GOES OVER A ROAD THAT IS BARELY WET OR A SMALL PATCH OF DRIVE LEAVES, AS I DID THE OTHER NIGHT, THE ABS KICKS IN AND LOCKS UP THE CAR. WHEN I TOUCH ON THE BREAKS LIGHTLY COMING TO A STOP, THERE ARE NO BREAKS AND THEN THEY SUDDENLY GRAB REALLY HARD. BREAKS FEEL LIKE AIR IS IN THE LINE. THIS DID NOT OCCUR UNTIL THEY PUT NEW BREAKS IN MY CAR AT 30,000 MILES. IN ADDITION, THE TRANSMISSION IS WHINING, SHIFTING ROUGHLY AND NOT SHIFTING WHEN IT IS SUPPOSED TO. MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR OVER A WEEK AND THEY SAID THEY WILL BE KEEPING IT AT LEAST UNTIL THIS COMING WED. WHEN A TOYOTA FIELD INSPECTOR WILL BE COMING TO INSPECT THE CAR. *TR
NHTSA ODI #10568026
21,021 miles · Feb 19, 2014
Service BrakesSteering
ABS INDICATOR AND SLIP INDICATOR LIGHTS CAME ON. TOOK IT TO THE DEALER AND WAS TOLD THAT MY ABS ACTUATOR/STEERING ANGLE SENSOR NEEDS TO BE REPLACED AT A COST OF 3400.00. I ONLY HAVE 21000 MILES ON THE CAR. I WAS WONDERING IF THERE ARE OTHER 2011 CAMRY'S WITH THIS PROBLEM. *TR
NHTSA ODI #10564958
60,000 miles · Nov 4, 2013
Service BrakesCrashInjury
DRIVING DOWN RD WENT TO BRAKE WOULDN'T STOP STEERING THREW US IN A DITCH-FIELD HIT A SIGN STILL COULD NOT STOP. *TR
NHTSA ODI #10550886
33,497 miles · Sep 24, 2013
Service Brakes
THE BRAKES WERE MAKING NOISE. TOOK IN THE CAR TO A LOCAL AUTOMOTIVE BRAKE SHOP AND THEY SAID THE REAR BRAKES WERE HANGING UP. THE RIGHT REAR BRAKE PADS WERE DISCOLORED. THE RIGHT REAR CALIPERS HAD BLACK MATERIAL ON THE INSIDE NEXT TO THE PADS. THE PADS AND CALIPERS ON BOTH REAR TIRES WERE REPLACED. YOU CAN TELL THE DIFFEREN…
Read full complaint
THE BRAKES WERE MAKING NOISE. TOOK IN THE CAR TO A LOCAL AUTOMOTIVE BRAKE SHOP AND THEY SAID THE REAR BRAKES WERE HANGING UP. THE RIGHT REAR BRAKE PADS WERE DISCOLORED. THE RIGHT REAR CALIPERS HAD BLACK MATERIAL ON THE INSIDE NEXT TO THE PADS. THE PADS AND CALIPERS ON BOTH REAR TIRES WERE REPLACED. YOU CAN TELL THE DIFFERENCE AFTER THE WORK WAS COMPLETED. *JS
NHTSA ODI #10545223
15,300 miles · Sep 22, 2013
Service BrakesVehicle Speed ControlCrash
I WAS SLOWLY PULLING INTO A PARKING SPACE ADJACENT TO THE PUTTING GREEN AT MY CONDOMINIUM. MY FOOT WAS ON THE BRAKE PEDAL WHEN THE CAR SUDDENLY SURGED FORWARD, JUMPED THE CURB, AND HIT A CONCRETE BENCH PLACED AT THE EDGE OF THE GREEN. THE BRAKE DID NOT WORK. THE IMPACT WAS SO FORCEFUL IT DESTROYED THE BENCH, AND THE CAR HAD T…
Read full complaint
I WAS SLOWLY PULLING INTO A PARKING SPACE ADJACENT TO THE PUTTING GREEN AT MY CONDOMINIUM. MY FOOT WAS ON THE BRAKE PEDAL WHEN THE CAR SUDDENLY SURGED FORWARD, JUMPED THE CURB, AND HIT A CONCRETE BENCH PLACED AT THE EDGE OF THE GREEN. THE BRAKE DID NOT WORK. THE IMPACT WAS SO FORCEFUL IT DESTROYED THE BENCH, AND THE CAR HAD TO BE JACKED UP TO GET IT OFF A LARGE PIECE OF CONCRETE. THANK GOODNESS THE GOLFER WAS NOT CLOSE TO THE CAR. THE CAR WAS SUBSEQUENTLY REPAIRED FOR $2,410.58 IN DAMAGES. BEING AFRAID THAT THIS "SUDDEN ACCELERATION" WOULD OCCUR AGAIN, I TRADED THE CAR IN FOR A DIFFERENT BRAND. BECAUSE OF "FRAME DAMAGE" (WHICH GOES TO SHOW THE FORCE AND SPEED OF IMPACT), I ONLY RECEIVED $10,000 FOR MY TRADE-IN INSTEAD OF THE $14,000 BLUE BOOK/EDMUNDS/NADA VALUE.
NHTSA ODI #10544843
Official recalls
5Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Nov 13, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could then cause the ball joint to wear and loosen prematurely.
Consequence & remedy
Consequence: A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗