2011 Toyota Camry

I CONTACTED TOYOTA REGARDING A PREVIOUS NHTSA CASE INVOLVING THE VEHICLE LINE JUST PRIOR TO MINE (2010). FOR THAT LINE, TOYOTA ISSUED AN EXTENDED WARRANTY TO REPAIR THE VEHICLES. HOWEVER, THEY ARE REFUSING TO COVER MY VEHICLE FOR THE EXACT SAME ISSUE. I AM ATTACHING MY LETTER TO TOYOTA. MY INQUIRY TO THEM IS [XXX] AND CASE# [XXX] (WITH HQ). THE ATTACHED LETTER DOCUMENTS MY CASE. I THOUGHT THE DEALER'S BRAKE WORK HAD CAUSED THE PROBLEM, BUT IT SEEMS THAT IT'S JUST A FAULTY MODULE IN THE VEHICLE. NOW, IT IS DISABLED, RENDERING MY VEHICLE UNSAFE TO DRIVE IN HAZARDOUS CONDITIONS. THE COST AMOUNTS TO ALMOST THE VALUE OF MY VEHICLE. SINCE MY VEHICLE HAS BEEN DEALER-MAINTAINED, IT'S IMMACULATE AND I HAD NOT INTENDED TO TRADE IT IN. I HAD ACTUALLY CONSIDERED PURCHASING A NEW CAMRY UNTIL THIS SITUATION CAME UP. I HAVE LOST ALL FAITH IN TOYOTA FOR THEIR REFUSAL TO ASSIST. I HOPE THAT BY NOTIFYING NHTSA AND MAKING OTHERS AWARE, THIS WILL BE BROUGHT TO LIGHT AND ADDRESSED. SINCE IT'S NOT SOMETHING THAT YOU WOULD KNOW ABOUT UNTIL YOU ENCOUNTER THE PROBLEM, THERE ARE NO TELLING HOW MANY OTHERS ARE DRIVING VEHICLES THAT ARE AFFECTED, INCLUDING MY 25-YEAR OLD SON WHO DRIVES A 2011 LE MODEL (VIN [XXX]). I DO PRAY THAT OUR MODEL YEAR CAN BE ADDED TO THE INCIDENT FOR EXTENDED WARRANTY AND REPAIR. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE REAR WHEELS/BRAKES ON MY 2011 TOYOTA CAMRY LOCKED UP AND CAUSED ME TO LOOSE CONTROL OF THE CAR. I CRASHED INTO A TREE. THE FOLLOWING A DETAILED DESCRIPTION OF THE EVENT. I EXITED MY COMMUNITY, BY MAKING A LEFT TURN ON A COUNTY ROAD. THE WEATHER WAS CLOUDY, AND THE ROAD WAS DAMP DUR TO RECENT RAIN. I WAS ACCELERATING TO 40 MPH, WHICH IS THE SPEED LIMIT ON A COUNTY ROAD (A TOTAL OF 2 LANES), UNTIL I NOTICED THAT I WAS ABOUT TO EXCEED 40 MPH. WHEN I REMOVED MY FOOT FROM THE GAS PEDAL, THE BACK OF THE CAR STARTED TO LOOSE TRACTION. I STARTED TO APPLY VERY LIGHT PRESSURE TO THE BRAKES TO CORRECT THE DIRECTION OF THE CAR. I LOOKED WHERE I WANTED TO GO AND MADE SMALL ADJUSTMENTS TO THE STEERING WHEEL, UNTIL THE CAR WOULD STOP DRIFTING FROM LANE TO LANE. THE SMALL ADJUSTMENTS DID NOT HELP, AND I LOST COMPLETE CONTROL OF THE CAR. THE REAR END OF THE CAR WENT TO THE LEFT SIDE OF THE ROAD. I TRIED TO CORRECT THE DIRECTION TO ENSURE I STAYED IN MY LANE. THE REAR END OF THE CAR STARTED SLIDING TO THE RIGHT SIDE WITHIN MY LANE AND CONTINUED TO SLIDE/DRIFT. AS THE CAR CONTINUED SLIDING THE RIGHT, IT WENT OUTSIDE MY LANE, HIT THE DIRT "SHOULDER", AND HIT A DITCH COVERED WITH ROCKS, WHICH CAUSED THE CAR TO SWING TO THE LEFT. WHEN THE CAR HIT THE ROCKS, I FELT MY BODY LIFTED FROM MY SIT, BUT THE SEAT BELT HELD IT BACK. I NOTICED THAT THE RPMS OF THE CAR WENT UP FROM 1,500 RPM TO (ABOUT) 6,000 RPM. I WAS ALSO ABLE TO REGAIN SOME CONTROL OF THE CAR, WHICH WAS COMPLETELY OFF THE ROAD AT THIS POINT IN THE EVENT. THE CAR WAS HEADED TOWARDS A SMALL RAVINE LOCATED BEHIND THREE TREES. I STEERED THE CAR TO HIT THE TREE INSTEAD OF RUNNING INTO A SMALL RAVINE.

ABS/ESP SYSTEM FAILURE & RANDOM ENGINE REVVING BEFORE WRECK THE REAR WHEELS/BRAKES ON MY 2011 TOYOTA CAMRY LOCKED UP AND CAUSED ME TO LOSE CONTROL OF THE CAR AND CRASH INTO A TREE. I WAS ACCELERATING TO 40 MPH, UNTIL I NOTICED THAT I WAS ABOUT TO EXCEED 40 MPH (BY ROUGHLY 1 MPH). I REMOVED MY FOOT FROM THE GAS PEDAL AND THEN, BACK OF THE CAR STARTED TO LOSE TRACTION. I STARTED TO APPLY VERY LIGHT PRESSURE TO THE BRAKES TO CORRECT THE DIRECTION OF THE CAR. I LOOKED WHERE I WANTED TO GO AND MADE SMALL ADJUSTMENTS TO THE STEERING WHEEL, UNTIL THE CAR WOULD STOP DRIFTING FROM LANE TO LANE. THE SMALL ADJUSTMENTS DID NOT HELP, AND I LOST COMPLETE CONTROL OF THE CAR. THE CAR WENT TO THE LEFT SIDE OF THE ROAD, THEN THE RIGHT, THEN BACK TO THE LEFT. AS SOON AS THE CAR WENT BACK TO THE LEFT, IT HIT A DITCH COVERED WITH ROCKS THAT SWUNG THE CAR TO THE RIGHT. I NOTICED THAT THE RPMS OF THE CAR WENT UP FROM 1,500 RPM TO (ABOUT) 6,000 RPM AND I WAS ALSO ABLE TO REGAIN SOME CONTROL OF THE CAR. I WAS ABLE TO STEER SLIGHTLY, BUT NOT ENOUGH FOR ME TO STRAIGHTEN UP THE CAR. AS THE CAR WAS ABOUT TO GO OFF THE ROAD, I WAS ABLE TO STEER IT INTO A TREE, RATHER THAN THE SMALL RAVINE IN FONT OF IT AND RISK MY LIFE. THE ALABAMA STATE TROOPER WHO CAME AND TRIED TO ASSIST ME WAS VERY UNFRIENDLY AND APPEARED TO HAVE A UNCOOPERATIVE ATTITUDE. THE ADRENALINE RUSH TOOK OVER ME, CAUSING ME TO JUMP UP AND DOWN AND MAKE MY WALLET FALL OUT OF MY POCKET. IT FELL INTO A PILE OF LEAVES, WHICH WERE THE SAME COLOR OF THE WALLET (LIGHT LEATHER BROWN). LONG STORY SHORT, THE OFFICER GAVE ME A CITATION FOR NOT HAVING MY LICENSE WITH ME WHEN I WAS DRIVING, BUT I DID AND HE REFUSED TO TAKE AWAY THE CITATION. THE OFFICER ALSO SAID THAT HE WOULD WRITE ME UP FOR RECKLESS DRIVING, WHICH I WOULD NOT UNDERSTAND WHY HE WOULD DO THAT, IF THE REAR BRAKES LOCKED UP IN MY CAR.

I WAS ACCELERATING TO 40 MPH, UNTIL I NOTICED THAT I WAS ABOUT TO EXCEED 40 MPH. I REMOVED MY FOOT FROM THE GAS PEDAL AND THEN, BACK OF THE CAR STARTED TO LOSE TRACTION. I STARTED TO APPLY VERY LIGHT PRESSURE TO THE BRAKES TO CORRECT THE DIRECTION OF THE CAR. I LOOKED WHERE I WANTED TO GO AND MADE SMALL ADJUSTMENTS TO THE STEERING WHEEL, UNTIL THE CAR WOULD STOP DRIFTING FROM LANE TO LANE. THE SMALL ADJUSTMENTS DID NOT HELP, AND I LOST COMPLETE CONTROL OF THE CAR. THE CAR WENT TO THE LEFT SIDE OF THE ROAD, THEN THE RIGHT, THEN BACK TO THE LEFT. AS SOON AS THE CAR WENT BACK TO THE LEFT, IT HIT A DITCH COVERED WITH ROCKS THAT SWUNG THE CAR TO THE RIGHT. I NOTICED THAT THE RPMS OF THE CAR WENT UP FROM 1,500 RPM TO (ABOUT) 6,000 RPM AND I WAS ALSO ABLE TO REGAIN SOME CONTROL OF THE CAR. I WAS ABLE TO STEER SLIGHTLY, BUT NOT ENOUGH FOR ME TO STRAIGHTEN UP THE CAR. AS THE CAR WAS ABOUT TO GO OFF THE ROAD, I WAS ABLE TO STEER IT INTO A TREE, RATHER THAN THE SMALL RAVINE IN FONT OF IT AND RISK MY LIFE.

TRAVELING ON A STATE ROAD DURING A SLIGHT SNOW EVENT. THE ROAD WAS PARTIALLY SNOW COVERED BUT TREATED AND NOT OVERLY SLIPPERY. THE CAR SUDDENLY VEERED TO THE LEFT AND WENT OUT OF CONTROL. DURING THIS TIME THE TRACTION CONTROL LIGHT CAME ON AND STAYED ON WHILE MAKING THE CAR UNRESPONSIVE TO ATTEMPTS TO STEER THE CAR. HIT A FENCE DOING MINOR DAMAGE TO CAR AND FENCE. AFTER THE CRASH DROVE THE CAR AT A LOW SPEED TO HOME. CAR WAS VERY DIFFICULT TO KEEP ON ROAD AND TRACTION CONTROL LIGHT STAYED ON CONTINUALLY. AT HOME ONCE THE CAR WAS PLACED ON DRY GARAGE FLOOR AND BACKED UP IT MADE A LOUD THUD NOISE AND THEN SEEMED TO RESPOND NORMALLY. THIS LASTED ONLY FOR TWO TENTHS OF MILE THEN LIGHT CAME BACK ON AND CAR CONTROL BECAME ERRATIC AGAIN. PUT BACK IN GARAGE AWAITING FOR INSURANCE ADJUSTER. NOW AFRAID TO DRIVE. *TR