Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1960–25K
9425–50K
8150–75K
7275–100K
87100–150K
45150K+
575 reports with mileage · 205 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 259 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
228 crash reports10 fire reports71 injury reports
What owners actually said
780 reports
Mileage unknown · Mar 30, 2004
Suspension
I BOUGHT A 2003 TOYOTA CAMRY LE IN JAN.04 AND TEST DROVE IT AND IT PULLED TO THE LEFT AND THE SALESPERSON SAID IT WAS TIRE PRESSURE SO THEY ADJUSTED IT. WE DROVE THE CAR A LONG DISTANCE AND THE WHOLE TIME IT PULLED TO THE LEFT. I HAVE JUST FOUND OUT THAT TOYOTA HAS A TSB OUT ON 2003-2004 CAMRY'S WITH THIS PROBLEM. THIS IS A S…
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I BOUGHT A 2003 TOYOTA CAMRY LE IN JAN.04 AND TEST DROVE IT AND IT PULLED TO THE LEFT AND THE SALESPERSON SAID IT WAS TIRE PRESSURE SO THEY ADJUSTED IT. WE DROVE THE CAR A LONG DISTANCE AND THE WHOLE TIME IT PULLED TO THE LEFT. I HAVE JUST FOUND OUT THAT TOYOTA HAS A TSB OUT ON 2003-2004 CAMRY'S WITH THIS PROBLEM. THIS IS A SAFETY CONCERN AND THERE SHOULD BE A RECALL ON THESE VEHICLES.
NHTSA ODI #10064156
873 miles · Mar 29, 2004
Vehicle Speed ControlCrash
SUDDEN ACCELERATION CAUSED CAR TO JUMP CONCRETE CURB AND HIT A TREE. DRIVER WAS ENTERING A 90 DEGREE PARKING STALL. VEHICLE SPEED BEFORE SUDDEN ACCELERATION WAS LESS THAN TWO MILES PER HOUR (NEARLY STOPPED).*AK UPDATED 7/5/12 *CN
NHTSA ODI #10064108
19,452 miles · Mar 26, 2004
Vehicle Speed Control
SPEEDOMETER WAS REGISTERING SPEED TO FAST AND THE ODOMETER WAS 4% OVER TO MANY MILES. (NAR) *PH *CB
NHTSA ODI #10065205
2,228 miles · Mar 25, 2004
Vehicle Speed ControlCrash
THE VEHICLE ACCELERATED ON ITS OWN WHICH CAUSED THE CONSUMER TO CRASH INTO A WALL AND DAMAGED THE FRONT OF THE VEHICLE. *JB THE SUDDEN ACCELERATION OCCURRED ON THREE SEPARATE OCCASIONS. THE FIRST INCIDENT HAPPENED WHEN THE CONSUMER WAS TRYING TO MAKE A TURN. THE SECOND TIME, THE VEHICLE ACCELERATED ON ITS OWN, IT COLLIDED WI…
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THE VEHICLE ACCELERATED ON ITS OWN WHICH CAUSED THE CONSUMER TO CRASH INTO A WALL AND DAMAGED THE FRONT OF THE VEHICLE. *JB THE SUDDEN ACCELERATION OCCURRED ON THREE SEPARATE OCCASIONS. THE FIRST INCIDENT HAPPENED WHEN THE CONSUMER WAS TRYING TO MAKE A TURN. THE SECOND TIME, THE VEHICLE ACCELERATED ON ITS OWN, IT COLLIDED WITH ANOTHER VEHICLE. THE THIRD INCIDENT, THE CONSUMER CRASHED INTO A WALL. THE CONSUMER TOOK THE TO THE DEALERSHIP, WHERE IT WAS EXAMINED, BUT NO REPAIRS WERE DONE BECAUSE THE EMPLOYEES WENT ON STRIKE. *LA *CB SEE ALSO 10132649. *DSY UPDATED 7/3/12 *CN
NHTSA ODI #10055728
Mileage unknown · Mar 24, 2004
SteeringSuspension
2003 CAMRY LE PURCHASED AUGUST 2003. CAR PULLS/VEERS TO LEFT AT SPEEDS BELOW 50-55 MPH. WHEN REACHING SPEEDS ABOVE THIS, THE PULL /VEERING TO THE LEFT IS VERY PRONOUNCED (ESPECIALLY INTERSTATE DRIVING). HAVE TAKEN THE CAR TO THE DEALERSHIP TWICE; THE FIRST VISIT THEY CHECKED THE TIRE PRESSURE, TIRES, ETC. AND WAS TOLD THEY C…
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2003 CAMRY LE PURCHASED AUGUST 2003. CAR PULLS/VEERS TO LEFT AT SPEEDS BELOW 50-55 MPH. WHEN REACHING SPEEDS ABOVE THIS, THE PULL /VEERING TO THE LEFT IS VERY PRONOUNCED (ESPECIALLY INTERSTATE DRIVING). HAVE TAKEN THE CAR TO THE DEALERSHIP TWICE; THE FIRST VISIT THEY CHECKED THE TIRE PRESSURE, TIRES, ETC. AND WAS TOLD THEY COULDN'T FIND A PROBLEM AND STATED VARIATIONS IN THE ROADS TRAVELED MAY CAUSE THIS. SECOND VISIT, ROUTINE ITEMS WERE CHECKED AGAIN AND WAS TOLD TECHNICIAN COULDN'T FIND THE PROBLEM. AFTER TAKING HIM ON A DRIVE ON THE INTERSTATE, HE "SAW THE PROBLEM" AND THE CAR WAS LEFT AT THE DEALERSHIP UNTIL THE FOLLOWING AFTERNOON. THEY ADJUSTED ALIGNMENT TO SPECIFICATIONS AND SAID THEY ROTATED THE UPPER SPRING INSULATORS (?). THE PROBLEM PERSISTS AND ONCE AGAIN CONTACTED THE DEALERSHIP. (THEY HAVE BEEN VERY COURTEOUS THROUGHOUT) WAS TOLD THEY HAVE BASICALLY DONE ALL THEY CAN OR KNOW OF, BUT WOULD CONTACT TOYOTA FOR FURTHER IDEAS. THIS STEERING DEFECT CAN BE A SIGNIFICANT SAFETY RISK AND NEEDS TO BE CORRECTED. *NM
NHTSA ODI #10063791
Mileage unknown · Mar 23, 2004
Vehicle Speed Control
WHEN ACCELERATING FROM A STOP SIGN VEHICLE SURGED FORWARD. DEALERSHIP WAS CONTACTED TWICE FOR PROBLEM, BUT COULD NOT RESOLVE THE PROBLEM.*AK
NHTSA ODI #10064711
1,000 miles · Mar 23, 2004
Power Train
WHILE AT A STOP VEHICLE JERKED FORWARD AS IF WANTING TO ACCELERATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10064699
400 miles · Mar 19, 2004
Service Brakes, HydraulicCrash
WHILE DRIVING AT 40 MPH, AND WHEN DEPRESSING THE BRAKES VEHICLE DID NOT SLOW DOWN ENOUGH TO AVOID A COLLISION. CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES REPORTED. HOWEVER, CONSUMER WAS CITED. VEHICLE HAD BEEN TO THE DEALER TWICE CONCERNING THE BRAKES. DEALER WOULD SIMPLY REMOVE THE…
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WHILE DRIVING AT 40 MPH, AND WHEN DEPRESSING THE BRAKES VEHICLE DID NOT SLOW DOWN ENOUGH TO AVOID A COLLISION. CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES REPORTED. HOWEVER, CONSUMER WAS CITED. VEHICLE HAD BEEN TO THE DEALER TWICE CONCERNING THE BRAKES. DEALER WOULD SIMPLY REMOVE THE RUST AND DO NOTHING ELSE. *AK
NHTSA ODI #10063533
4,435 miles · Mar 19, 2004
Vehicle Speed Control
SURGE PROBLEM. I HAVE A 2003 TOYOTA CAMRY SE. AT TIMES, WHEN I SLOW DOWN ALMOST TO A STOP AND THEN RE-ACCELERATE MY CAR SURGES FORWARD RATHER THAN ACCELERATING SMOOTHLY.*AK
NHTSA ODI #10062636
1,000 miles · Mar 18, 2004
Power Train
WHILE DRIVING AT ANY SPEED VEHICLE JERKED. ALSO, GEARS WERE HARD TO CHANGE UNTIL THE VEHICLE WAS OVER 35 MPH. DEALER CLAIMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, BUT THE WAY CONSUMER WAS DRIVING. *AK
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
Consequence & remedy
Consequence: IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Vehicle Speed Control
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
DP05002 · Vehicle Speed Control
Opened Aug 5, 2005 · Closed Jan 5, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
PE04021 · Throttle Control System
Opened Mar 3, 2004 · Closed Jul 22, 2004
Status: closed (inferred from source dates) · Vehicle Speed Control
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.