NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
29 reportsClear category filter206,000 miles · May 24, 2023
Structure
The contact owns a 2003 Toyota Camry. The contact stated that the vehicle was taken to the dealer for service and the mechanic informed her that the subframe, muffler, the brakes, and the gas tank were extremely corroded. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was ap…
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The contact owns a 2003 Toyota Camry. The contact stated that the vehicle was taken to the dealer for service and the mechanic informed her that the subframe, muffler, the brakes, and the gas tank were extremely corroded. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 206,000.
NHTSA ODI #11523677
164,000 miles · Jan 25, 2021
StructureUnknown Or OtherVehicle Speed ControlCrash
AS I TURNED SLIGHTLY RIGHT INTO MY PARKING SPACE WITH MY FOOT LIFTING FROM THE GAS PEDAL TOWARD THE BRAKE PEDAL, THE VEHICLE SUDDENLY TOOK ON A LIFE OF ITS OWN AND SPED UP THEN CRASHED RIGHT THRU THE GATE THAT DIVIDED THE PARKING SPACE FROM THE SIDEWALK. I WAS IN SHOCK AND THOUGHT THERE WAS A GHOST OF SOME KIND THAT JUST TOOK O…
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AS I TURNED SLIGHTLY RIGHT INTO MY PARKING SPACE WITH MY FOOT LIFTING FROM THE GAS PEDAL TOWARD THE BRAKE PEDAL, THE VEHICLE SUDDENLY TOOK ON A LIFE OF ITS OWN AND SPED UP THEN CRASHED RIGHT THRU THE GATE THAT DIVIDED THE PARKING SPACE FROM THE SIDEWALK. I WAS IN SHOCK AND THOUGHT THERE WAS A GHOST OF SOME KIND THAT JUST TOOK OVER THE GAS PEDAL AS IT SPED UP. MY FRONT BUMPER WAS DESTROYED AND FRONT GRILL ALONG WITH THE LOWER HEAD LIGHTS OF VEHICLE ALONG WITH THE HOOD OF THE CAR.
NHTSA ODI #11389759
168,769 miles · Jul 30, 2018
Air BagsStructureWheelsCrashInjury
MY CAR WENT INTO A DEEP DITCH AND THE DRIVER OF MY CAR INCURRED A TERRIBLE CONCUSSION WHILE BANGING HER HEAD ON THE STEERING WHEEL UPON IMPACT. HER SEAT BELT WAS ON. I WANT TO KNOW WHY THE AIRBAG DID NOT DEPLOY.
NHTSA ODI #11114673
Mileage unknown · Apr 21, 2017
Air BagsElectrical SystemEngineCrash
TAKATA INFLATORS: EVERY TIME I FIX MY VEHICLE INDIVIDUALS CAUSE HATE CRIMES DAMAGING MY VEHICLE AS I GO TO SLEEP OR WHEN I AM NOT VIEWING MY VEHICLE THEY MUST KNOW EXACTLY WHEN I GO TO SLEEP BECAUSE I CANT CATCH THEM EVEN THOUGH I THINK I KNOW WHO IT IS I CAN NOT PROVE IT SO THIS IS WHY I AM COMPLAINING I REMEMBER CHECKING MY T…
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TAKATA INFLATORS: EVERY TIME I FIX MY VEHICLE INDIVIDUALS CAUSE HATE CRIMES DAMAGING MY VEHICLE AS I GO TO SLEEP OR WHEN I AM NOT VIEWING MY VEHICLE THEY MUST KNOW EXACTLY WHEN I GO TO SLEEP BECAUSE I CANT CATCH THEM EVEN THOUGH I THINK I KNOW WHO IT IS I CAN NOT PROVE IT SO THIS IS WHY I AM COMPLAINING I REMEMBER CHECKING MY TIRES IN THE NIGHT NOTICING NOTHING WRONG WITH THEM THEN CHECKED IN THE MOURNING AND NOTICED NAILS NAILED IN THE TIRES THEN I NOTICED DRIED TURTLE WAX ALL OVER THE BODY OF THE CAR MESSING UP THE PAINT WHEEL ALIGNMENT OUT OF LINE RIGHT DOOR POWER WINDOW MALFUNCTION TRUNK OPEN POWER SWITCH BROKEN POWER SUN ROOF SLIDING WINDOW BROKEN VEHICLE WAS STATIONARY THIS HAPPENED ON DIFFERENT DATE IN COMBINATION TO THE DAMAGE BETWEEN 06/16/06 TO 04/21/17.
NHTSA ODI #10979713
110,000 miles · May 18, 2016
Structure
TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BULGE ON THE DASHBOARD WHERE THE FRONTAL AIR BAG WAS LOCATED. IN ADDITION, THE CONTACT NOTICED THAT THE SEAM HAD SEPARATED AND THERE WAS A COLORED SUBSTANCE AROUND THE SEPARATION AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAG…
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TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BULGE ON THE DASHBOARD WHERE THE FRONTAL AIR BAG WAS LOCATED. IN ADDITION, THE CONTACT NOTICED THAT THE SEAM HAD SEPARATED AND THERE WAS A COLORED SUBSTANCE AROUND THE SEPARATION AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD PADS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #10865568
58,000 miles · Feb 17, 2016
SteeringStructure
THE STEERING ON MY 2003 CAMRY SHAKES DURING HIGH SPEED. AT TIMES, THERE IS A WHISTLING NOISE COMING FROM THE DRIVER FRONT SIDE. I THOUGHT IT WAS RELATED TO LOW AIR PRESSURE OR UNBALANCED TIRES, BUT THAT'S NOT THE ISSUES. SECONDLY, THE PAINT ON MY CAR IS PEELING OFF, MOSTLY THE CLEAR COATING LAYER. I CAN NOT VERIFY IF THERE IS A…
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THE STEERING ON MY 2003 CAMRY SHAKES DURING HIGH SPEED. AT TIMES, THERE IS A WHISTLING NOISE COMING FROM THE DRIVER FRONT SIDE. I THOUGHT IT WAS RELATED TO LOW AIR PRESSURE OR UNBALANCED TIRES, BUT THAT'S NOT THE ISSUES. SECONDLY, THE PAINT ON MY CAR IS PEELING OFF, MOSTLY THE CLEAR COATING LAYER. I CAN NOT VERIFY IF THERE IS A RECALL ON THIS ISSUE OR NOT. SOMEONE HAD INFORMED ME THERE WAS A RECALL. I AM UNABLE TO LOCATE ANY DOCUMENTED INFORMATION.
NHTSA ODI #10836686
110,000 miles · May 7, 2015
StructureVehicle Speed ControlCrash
I WAS IN THE PROCESS OF PARKING THE CAR IN A PARKING LOT WHEN THE VEHICLE ACCELERATED ON ITS OWN. WHEN I ATTEMPTED TO APPLY THE BRAKES THERE WAS NO EFFECT. IN ORDER TO AVOID TRAFFIC I HAD TO STEER THE VEHICLE INTO A STONE WALL. *TR
NHTSA ODI #10715206
180,000 miles · Mar 1, 2015
Electrical SystemEngineStructureFire
CAR HAD BEEN DRIVEN TO GET GAS 1/2 MILE DOWN ROAD. WHEN RETURNED FROM GAS STATION WE PULLED ONTO PROPERTY , TURNED OFF CAR AND THERE WERE FLAMES COMING FROM THE HOOD. FIRE DEPT ARRIVED AND PUT OUT THE FIRE. TOTAL LOSS FOR CAR. *TR
NHTSA ODI #10691323
50,000 miles · Oct 15, 2014
Air BagsStructure
TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK, EXPOSING THE PASSENGER'S SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10644816
73,000 miles · Oct 9, 2014
Structure
FLOODING OF FLOOR BOARDS. RUGS, AND THE WELLS UNDER RUGS LIKE A POOL FILLING UP WITH WATER ABOUT THREE INCHES DEEP, AFFECTING FRONT DRIVERS AREA AND THE REST OF THE CAR FLOOR BOARDS FRONT AND BACK. MECHANIC ADVISES DUE TO OPENING OF BODY SEAMS IN THREE PLACES. COST TO REPAIR, AND REPLACEMENT OF RUGS THAT WERE UNABLE TO BE D…
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FLOODING OF FLOOR BOARDS. RUGS, AND THE WELLS UNDER RUGS LIKE A POOL FILLING UP WITH WATER ABOUT THREE INCHES DEEP, AFFECTING FRONT DRIVERS AREA AND THE REST OF THE CAR FLOOR BOARDS FRONT AND BACK. MECHANIC ADVISES DUE TO OPENING OF BODY SEAMS IN THREE PLACES. COST TO REPAIR, AND REPLACEMENT OF RUGS THAT WERE UNABLE TO BE DRIED $2,000. NOT DUE TO WEAR AND TEAR. AUTO IN IMPECCABLE SHAPE OTHERWISE AND MAINTAINED SCRUPULOUSLY. OWNED BY LITTLE OLD LADY. *TR
NHTSA ODI #10643724
NHTSA investigations
3DP06003 · Engine Surging
Opened Sep 14, 2006 · Closed Apr 3, 2007
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Vehicle Speed Control
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
DP05002 · Vehicle Speed Control
Opened Aug 5, 2005 · Closed Jan 5, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
PE04021 · Throttle Control System
Opened Mar 3, 2004 · Closed Jul 22, 2004
Status: closed (inferred from source dates) · Vehicle Speed Control
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.