NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
780 reports89,588 miles · Aug 13, 2008
Steering
MY 2003 TOYOTA CAMRY'S STEERING COLUMN WAS MAKING CLUNKING NOISES AS I TURNED CORNERS SO I TOOK IT IN TO HAVE IT LOOKED AT. IT REQUIRED A COMPLETE REPLACEMENT OF THE INTERMEDIATE STEERING SHAFT. I'VE NEVER HAD TO REPLACE A STEERING ASSEMBLY ON ANY OF MY OTHER CARS EVER....SO WHY WOULD THIS 89,000 MILES, 2003 TOYOTA CAMRY NEED…
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MY 2003 TOYOTA CAMRY'S STEERING COLUMN WAS MAKING CLUNKING NOISES AS I TURNED CORNERS SO I TOOK IT IN TO HAVE IT LOOKED AT. IT REQUIRED A COMPLETE REPLACEMENT OF THE INTERMEDIATE STEERING SHAFT. I'VE NEVER HAD TO REPLACE A STEERING ASSEMBLY ON ANY OF MY OTHER CARS EVER....SO WHY WOULD THIS 89,000 MILES, 2003 TOYOTA CAMRY NEED THIS PART COMPLETELY REPLACED? AND BECAUSE IT WAS REPAIRED WITH A NEW UPDATED GENUINE TOYOTA PART......DOESN'T THAT INDICATE THAT TOYOTA KNEW THIS PART WAS BAD AND CHOOSE NOT TO ISSUE A RECALL BUT PASS ON THE REPAIR ISSUES TO THE CONSUMER? AND WHAT IF I HADN'T GOTTEN IT REPAIRED WHEN I DID....I COULD I HAVE LOST STEERING ALL TOGETHER. *TR
NHTSA ODI #10238027
76,789 miles · Aug 6, 2008
Tires
2 FLAT TIRES, ONE ON AUG 2 AND ONE ON AUG 6, 2008. CAUSE OF BOTH WAS A FAILURE OF A RUBBER TIRE VALVE STEM. BOTH FAILURES OCCURRED IN REAR TIRES. AFTER FAILURE, RAPID LOSS OF PRESSURE IN TIRE WITH A COMPLETE FLAT TIRE WITHIN 1 TO 3 MINUTES NO INJURIES OCCURRED. *TR
NHTSA ODI #10237285
Mileage unknown · Aug 6, 2008
Visibility
2003 TOYOTA CAMRY LE; SUN VISOR AND CUP HOLDER BROKE, REAR CAR STEREO SPEAKERS HAVE BECOME SO BRITTLE, THEY CRACK AT THE TOUCH. I DON'T UNDERSTAND WHY THE QUALITY OF EVERYTHING IS SO BAD AND THE CONSUMER SUFFERS AS A RESULT OF IT. A TOYOTA DEALER GAVE ME A PRICE OVER $900 FOR ALL REPAIRS, BUT OVER $400 FOR THE SPEAKER COVERS…
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2003 TOYOTA CAMRY LE; SUN VISOR AND CUP HOLDER BROKE, REAR CAR STEREO SPEAKERS HAVE BECOME SO BRITTLE, THEY CRACK AT THE TOUCH. I DON'T UNDERSTAND WHY THE QUALITY OF EVERYTHING IS SO BAD AND THE CONSUMER SUFFERS AS A RESULT OF IT. A TOYOTA DEALER GAVE ME A PRICE OVER $900 FOR ALL REPAIRS, BUT OVER $400 FOR THE SPEAKER COVERS, THEY SAID THEY HAD TO REPLACE THE WHOLE BACK PANEL. I WENT TO AN AUTO ACCESSORY SHOP, HE CAN BUY THE COVERS FROM A TOYOTA DEALER FOR $40, PUT THEM ON FOR $65, TOTAL $105. WHEN I CONTACTED TOYOTA I WAS TOLD THE WARRANTY HAD EXPIRED AND THERE WAS NOTHING THEY COULD DO. PRIOR TO THIS, THE UPHOLSTERY IN THE ROOF OF MY CAR CAME APART AT THE REAR WINDOW. TOYOTA REPAIRED THIS PROBLEM, BUT THEY NEVER EXPLAINED TO ME WHY I HAD TO REPLACE MY TIRES BEFORE I HAD 10, 000 MILES ON THEM, I THINK THEY WERE JUST BAD TIRES. IF ANY OF THESE ISSUES CAN BE ADDRESSED I WOULD APPRECIATE IT. I'M SURE I'M NOT THE ONLY PERSON HAVING PROBLEMS WITH THE NEWER CARS. THIS IS MY THIRD TOYOTA, BUT I NEVER HAD THESE PROBLEMS WHEN THEY BELIEVED IN QUALITY. *TR
NHTSA ODI #10237245
98,000 miles · Aug 5, 2008
Air Bags
MY PASSENGER SIDE AIR BAG COVER LOOKS LIKE IS COMING APART. I SEE A GOOD GAP BETWEEN THE COVER AND THE DASHBOARD. INSIDE THE AIRBAG COVER, I CAN SEE A YELLOW PLASTIC SHEET KIND OF MATERIAL. I AM WORRIED WHETHER IT WILL AFFECT THE PERFORMANCE OF THE AIRBAG OR WHETHER IF DUST OR SOMETHING GETS IN , IT WILL CREATE PROBLEM ON ITS FU…
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MY PASSENGER SIDE AIR BAG COVER LOOKS LIKE IS COMING APART. I SEE A GOOD GAP BETWEEN THE COVER AND THE DASHBOARD. INSIDE THE AIRBAG COVER, I CAN SEE A YELLOW PLASTIC SHEET KIND OF MATERIAL. I AM WORRIED WHETHER IT WILL AFFECT THE PERFORMANCE OF THE AIRBAG OR WHETHER IF DUST OR SOMETHING GETS IN , IT WILL CREATE PROBLEM ON ITS FUNCTIONALITY. I TOOK IT TO GENE MESSER TOYOTA IN LUBBOCK,TEXAS, THE SERVICE ADVISOR SAID "TECH STATES SEPARATION APPEARS TO BE CAUSED DO TO EXCESSIVE HEAT. AIR BAGS OPERATING AS DESIGNED. DOES NOT APPEAR TO HAVE BEEN TAMPERED WITH. COST TO REPLACE ....". THEY CLAIM IT IS NOT AN ISSUE AND IF I WANT I CAN REPLACE MY ENTIRE DASHBOARD TO SEAL THE GAP ON MY EXPENSE. 1. IT MAY LOOK FINE NOW WHAT IF TOMORROW IF THE COVER COMES OUT FULLY THAT WHEN I AM DRIVING IN A HIGHWAY. 2. ANYTHING CAN GET-IN IN SUCH A BIG GAP. 3. EXCESSIVE HEAT ( THE MAX TEMPERATURE ON THIS MONTH-JUNE WAS AROUND 98+) SO THEY MEAN TO SAY THE DASHBOARDS ARE NOT DESIGNED TO WITHSTAND THAT OUTSIDE TEMPERATURE ?(PROBABLY IT WILL BE LITTLE MORE INSIDE). SO ARE THEY SAYING EXCESSIVE SUMMER HEAT CAN CREATE A GAP BETWEEN DASH-BOARD AND AIR BAG COVER FOR ANY CAR?. AIR BAG IS SUCH A CRITICAL SAFETY PART. HOW CAN TOYOTA ALLOW SUCH GAP BETWEEN THE COVER AND DASH-BOARD FOR THE SUMMER HEAT? *TR
NHTSA ODI #10237068
130,000 miles · Aug 5, 2008
Unknown Or Other
ABOUT A YEAR AGO, ONE REAR SPEAKER COVER STARTED TO CRUMBLE. THE NEXT MONTH, THE ENTIRE COVER CRUMBLED WITH NO EXTERNAL FORCE APPLIED. ONE WEEK AGO, MY OTHER SPEAKER COLLAPSED IN ON ITSELF THE SAME WAY...WITH NO OUTSIDE PRESSURE OR INFLUENCE. AS A CHEMIST, I CAN SAY DEFINITIVELY THAT THE MATERIAL USED FOR THE SPEAKER COVER IS DE…
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ABOUT A YEAR AGO, ONE REAR SPEAKER COVER STARTED TO CRUMBLE. THE NEXT MONTH, THE ENTIRE COVER CRUMBLED WITH NO EXTERNAL FORCE APPLIED. ONE WEEK AGO, MY OTHER SPEAKER COLLAPSED IN ON ITSELF THE SAME WAY...WITH NO OUTSIDE PRESSURE OR INFLUENCE. AS A CHEMIST, I CAN SAY DEFINITIVELY THAT THE MATERIAL USED FOR THE SPEAKER COVER IS DEFECTIVE. THE PLASTIC DURING THE MOLDING PROCESS WAS NOT HEATED THOROUGHLY. NOW, TOYOTA SAYS THAT IT WILL BE AROUND $650 TO REPLACE THE ENTIRE BACK COVER WHICH THEY WILL NOT PAY FOR. *TR
NHTSA ODI #10236994
30,500 miles · Jul 26, 2008
Service Brakes, HydraulicVehicle Speed ControlCrashInjury
WIFE TURNED INTO OUR DRIVEWAY WHICH SLOPES DOWN (10 - 20 DEGREES) AS SHE HAS BEEN DOING FOR THE LAST 20+ YEARS WITH HER FOOT ON THE BRAKE. THE PAVEMENT WAS DRY. THE BRAKES FAILED TO STOPPED THE CAR. SHE VEERED LEFT TO AVOID GOING OVER A 20 FOOT EMBANKMENT AT THE END OF OUR DRIVEWAY AND CRASHED INTO A STONE WALL. BASED ON THE A…
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WIFE TURNED INTO OUR DRIVEWAY WHICH SLOPES DOWN (10 - 20 DEGREES) AS SHE HAS BEEN DOING FOR THE LAST 20+ YEARS WITH HER FOOT ON THE BRAKE. THE PAVEMENT WAS DRY. THE BRAKES FAILED TO STOPPED THE CAR. SHE VEERED LEFT TO AVOID GOING OVER A 20 FOOT EMBANKMENT AT THE END OF OUR DRIVEWAY AND CRASHED INTO A STONE WALL. BASED ON THE ANGLE OF IMPACT THE CAR ROLLED OVER ONTO ITS ROOF. AIR BAGS DID NOT INFLATE. MY WIFE REMAINED SUSPENDED BY THE SEAT BELT UPSIDE DOWN UNTIL EMERGENCY FORCES ARRIVED. SHE SUSTAINED MULTIPLE BRUISES AND CHEST PAINS ATTRIBUTED TO THE SEAT BELT. IF SHE HAD GONE OVER THE EMBANKMENT ONLY GOD KNOWS WHAT THE EXTENT OF HER INJURIES WOULD HAVE BEEN. NEW TIRES HAD BEEN INSTALLED ON THE CAR (FRONT WHEELS) DURING JUNE 2008 AT WHICH TIME THE FRONT BRAKES WERE ALSO CHECKED FOR WEAR BY AN AUTO MECHANIC. THE CAR WAS "TOTALED" AS A RESULT OF THE ACCIDENT. SUBSEQUENTLY I CHECKED THE BRAKE FLUID IN THE CAR (AFTER THE ACCIDENT); THE BRAKE CYLINDER WAS FULL. FURTHER, THE TOYOTA CAMRY IS EQUIPPED WITH BRAKE WEAR INDICATORS. NO INDICATION (SOUND) OF EXCESS WEAR WAS GIVEN PRIOR TO THE ACCIDENT. MY WIFE IS ADAMANT SHE HAD HER FOOT ON THE BRAKE PEDAL. I SURMISE TWO THINGS COULD HAVE HAPPENED: 1. THE BRAKES FAILED COMPLETELY AND GRAVITY ACCELERATION DOWN THE DRIVEWAY CONTRIBUTED TO THE CAR'S SPEED AND SUBSEQUENT IMPACT; OR 2. THE CAR SURGED DUE TO A FAILURE OF THE ELECTRONIC THROTTLE CONTROL (ETC) IN WHICH APPLICATION OF THE BRAKES WAS INADEQUATE TO STOPPED THE CAR. BASED ON PRIOR NHTSA COMPLAINTS/ACTIONS (REF NHTSA ACTION NUMBERS PE04021; DP05002; AND DP06003) AND THE SIMILARITY OF CIRCUMSTANCES, I BELIEVE THE ETC FAILED. I RECOMMEND THE NHTSA AND TOYOTA TAKE ACTION TO REMEDY THIS UNSAFE SITUATION. *TR
NHTSA ODI #10235855
Mileage unknown · Jul 17, 2008
Equipment
REAR SPEAKER COVERS DISINTEGRATING. *TR
NHTSA ODI #10234703
Mileage unknown · Jun 24, 2008
Equipment
TOYOTA CAMRY- SPEAKER GRILLS DISINTEGRATE--DEFECTIVE PRODUCT. GRILLS IN THE REAR OF THE CAR. SUNLIGHT CAUSES THE PLASTIC TO DISINTEGRATE AND CRUMBLE. VERY LITTLE USE AND HAPPENED SHORTLY AFTER CAR PURCHASE. RESEARCHED ONLINE TO DISCOVER HUNDREDS OF SIMILAR COMPLAINTS REGARDING THE SPEAKER GRILLS. *TR
NHTSA ODI #10232185
58,000 miles · Jun 24, 2008
Engine And Engine Cooling
VEHICLE STARTED MAKING A LOUD RATTLING/VIBRATING NOISE THAT STARTED AROUND 57,000 MILES. IT SOUNDED LIKE THERE WAS NO OIL IN THE CAR, THOUGH OIL CHANGE HAD BEEN DONE LESS THAN 1,000 MILES PRIOR TO NOTICING THIS. SOUND GOT WORSE AND WORSE OVER THE NEXT WEEK OR SO AND WAS USUALLY LOUDEST WHEN THE CAR WAS FIRST STARTED UP IN THE …
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VEHICLE STARTED MAKING A LOUD RATTLING/VIBRATING NOISE THAT STARTED AROUND 57,000 MILES. IT SOUNDED LIKE THERE WAS NO OIL IN THE CAR, THOUGH OIL CHANGE HAD BEEN DONE LESS THAN 1,000 MILES PRIOR TO NOTICING THIS. SOUND GOT WORSE AND WORSE OVER THE NEXT WEEK OR SO AND WAS USUALLY LOUDEST WHEN THE CAR WAS FIRST STARTED UP IN THE MORNING OR AFTER IT HAD BEEN SITTING ALL DAY. HEARD MOSTLY WHEN IT WAS IDLING IN PARK AND WHEN YOU FIRST STARTED DRIVING. ONCE YOU GOT GOING, THE SOUND WASN'T SO BAD. TOOK IT BACK TO THE OIL CHANGE PLACE AND THEY SAID IT SOUNDED LIKE A LIFTER PROBLEM. DID SOME RESEARCH AT HTTP://WWW.TOPIX.NET/FORUM/AUTOS/TOYOTA-CAMRY/T9MGD2F66FRTCKKID AND VARIOUS OTHER PLACES ON THE INTERNET AND FOUND OUT MANY PEOPLE ARE HAVING THE SAME PROBLEM. IT'S ACTUALLY THE INTAKE MANIFOLD. I CALLED TOYOTA AND WAS TOLD WARRANTY WAS 5 YEARS OR 50K MILES. SINCE CAR WAS PURCHASED USED I HAD THEM RESEARCH DATE OF FIRST USE AND, OF COURSE, MY 5 YEAR CUTOFF WAS 2 MONTHS PRIOR TO MY PHONE CALL. THE SOUND GOT SO BAD BY 58,000 MILES I TOOK IT TO OUR LOCAL REPAIR SHOP AND WITHOUT TELLING THEM WHAT I HAD FOUND OUT, THEY TOLD ME THE INTAKE MANIFOLD HAD TO BE REPLACED FOR A COST OF $600. VEHICLE IS IN THE SHOP BEING REPLACED AT MY EXPENSE AS I WRITE THIS. TOYOTA SHOULD BE MADE AWARE THAT THIS IS A BIG PROBLEM AND RECALL THIS PART SINCE IT IS CLEARLY DEFECTIVE. *TR
NHTSA ODI #10232162
71,309 miles · Jun 19, 2008
SuspensionCrashInjury
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD CLUNK. THE VEHICLE THEN TURNED LEFT AND LANDED IN A DITCH. AFTER THE VEHICLE CAME TO A STOP, THE AIR BAG DEPLOYED AND STRUCK HER IN THE FACE. SHE AND HER GRANDSON SUSTAINED INJURIES AND WERE TRANSPORTED TO AN AREA HOSPITAL. …
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TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD CLUNK. THE VEHICLE THEN TURNED LEFT AND LANDED IN A DITCH. AFTER THE VEHICLE CAME TO A STOP, THE AIR BAG DEPLOYED AND STRUCK HER IN THE FACE. SHE AND HER GRANDSON SUSTAINED INJURIES AND WERE TRANSPORTED TO AN AREA HOSPITAL. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 71,309 AND CURRENT MILEAGE WAS 71,359.
NHTSA ODI #10231591
NHTSA investigations
3DP06003 · Engine Surging
Opened Sep 14, 2006 · Closed Apr 3, 2007
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Vehicle Speed Control
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
DP05002 · Vehicle Speed Control
Opened Aug 5, 2005 · Closed Jan 5, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
PE04021 · Throttle Control System
Opened Mar 3, 2004 · Closed Jul 22, 2004
Status: closed (inferred from source dates) · Vehicle Speed Control
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.