NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
780 reports43,911 miles · Jun 7, 2013
Air BagsVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 1 MPH IN A PARKING LOT , THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT CRASHED INTO A PROTECTED BARRIER TO AVOID CRASHING INTO PEDESTRIANS AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONTUSION AND A BURN MARK CAUSED BY SEAT BELT. A POL…
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TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 1 MPH IN A PARKING LOT , THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT CRASHED INTO A PROTECTED BARRIER TO AVOID CRASHING INTO PEDESTRIANS AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONTUSION AND A BURN MARK CAUSED BY SEAT BELT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 43,911. UPDATED 7/17/13 *CN
NHTSA ODI #10515643
77,000 miles · Jun 2, 2013
Air BagsCrashInjury
WE WERE TRAVELING IN THE CENTER LANE OF I-5 AT 55MPH AND A CAR (A JEEP WAGONEER) SPUN OUT OF CONTROL ON THE ADJACENT CLOVERLEAF AND HIT US ON THE PASSENGER SIDE. THE IMPACT WAS ON OUR FRONT RIGHT SIDE TEARING THE RIGHT FRONT WHEEL A-ARM CRUMBLING THE RIGHT SIDE OF THE CAR ALL THE WAY BACK TO THE REAR DOOR OF THE 4 DOOR SEDAN. …
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WE WERE TRAVELING IN THE CENTER LANE OF I-5 AT 55MPH AND A CAR (A JEEP WAGONEER) SPUN OUT OF CONTROL ON THE ADJACENT CLOVERLEAF AND HIT US ON THE PASSENGER SIDE. THE IMPACT WAS ON OUR FRONT RIGHT SIDE TEARING THE RIGHT FRONT WHEEL A-ARM CRUMBLING THE RIGHT SIDE OF THE CAR ALL THE WAY BACK TO THE REAR DOOR OF THE 4 DOOR SEDAN. BOTH FRONT AIR BAGS DEPLOYED. BUT NEITHER SIDE AIR BAG DEPLOYED. MY WIFE WAS THROWN AGAINST HER SEAT BELT CAUSING BRUISING AND THE DOOR CREATING LARGE BRUISES ON HER RIGHT HIP, KNEE, AND PAIN ACROSS THE CHEST (FROM THE SEAT BELT). *TR
NHTSA ODI #10514754
96,495 miles · May 11, 2013
Electrical SystemLatches/locks/linkages
DRIVER SIDE DOOR DOES NOT OPEN, AS LOCK REFUSES TO MOVE. INITIALLY IT REFUSED TO LISTEN TO POWER OR REMOTE LOCKING, BUT NOW IT REFUSES TO MOVE FROM MANUAL LOCKING. THIS IS A HUGE SAFETY CONCERN AND SHOULD LEAD TO AN INVESTIGATION AND RECALL. EVERYTHING ONLINE POINTS TO FAULTY DOOR ACTUATORS. HUNDREDS (IF NOT THOUSANDS) OF PEO…
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DRIVER SIDE DOOR DOES NOT OPEN, AS LOCK REFUSES TO MOVE. INITIALLY IT REFUSED TO LISTEN TO POWER OR REMOTE LOCKING, BUT NOW IT REFUSES TO MOVE FROM MANUAL LOCKING. THIS IS A HUGE SAFETY CONCERN AND SHOULD LEAD TO AN INVESTIGATION AND RECALL. EVERYTHING ONLINE POINTS TO FAULTY DOOR ACTUATORS. HUNDREDS (IF NOT THOUSANDS) OF PEOPLE ARE HAVING THIS PROBLEM ONLINE. THE YEAR RANGE IS GUESSED TO BE 2002 TO 2005 OR 2007. 14 OTHER COMPLAINTS EXIST FOR THIS YEAR RANGE WITH THE DOOR ACTUATORS NOT WORKING: 10489801, 10483194, 10479564, 10461669, 10384238, 10369665, 10361184, 10342871, 10308523, 10308206, 10297834, 10284015, 10265333, AND 10253429. PLEASE, INVESTIGATE THIS PROBLEM. *TR
NHTSA ODI #10511513
Mileage unknown · May 5, 2013
Engine
2002-2006 TOYOTA CAMRY & OTHER MODELS WITH 4 CYLINDER ENGINES ( 2AZ) ENGINES BLOWN HEAD GASKET / STRIPPED HEAD BOLT PROBLEM. *TR
NHTSA ODI #10510701
84,800 miles · May 5, 2013
Air Bags
THE PASSENGER AIRBAG COVER IS BEEN CURLED UP AND NOW IT'S STARTING TO CRACK, IT SEEMS THE AIRBAG WILL DEPLOYED ANYTIME SOON. I KNOW THERE IS SOME ISSUES WITH AIRBAGS DEPLOYMENT IN 2003 CAMRY, I JUST CAN'T ABLE TO FIND THE INFO AND DEALER IS NOT THE BIG HELP EITHER. THANKS *TR
NHTSA ODI #10510683
120,000 miles · Apr 23, 2013
Engine
VIBRATIONS IN THE INTAKE MANIFOLD - VEHICLE BECAME SLUGGISH AND NOISY DUE TO INTAKE MANIFOLD ISSUE -IT IS BROKEN AND HAS TO BE REPLACED. *TR
NHTSA ODI #10509286
114,000 miles · Mar 25, 2013
EngineStructureVehicle Speed ControlCrash
I WAS SLOWING DOWN TO MAKE A SIGNALED LEFT TURN INTO A PAKING SPACE AT CVS PHARMACY. AS I BRAKED AND TURNED, THE CAR LURCHED FORWARD HITTING A STACKED STONE PILLAR AND CAME TO A CRASHED STOP. THE AIR BAG DID NOT DEPLOY AND I HAD A SCRAPE ON MY SCALP FROM THE SUN VISOR. *TR
NHTSA ODI #10504432
95,000 miles · Mar 11, 2013
Engine
WE FOUND COOLANT ON OUR GARAGE FLOOR. WE TOOK THE CAMRY TO OUR TOYOTA DEALER AND WAS INFORMED THAT CYLINDER HEAD BOLTS WERE STRIPPED AND COOLANT WAS LEAKING OUT OF THE BOLTS. WE WERE TOLD THAT A USED ENGINE REPLACEMENT WAS NEEDED TO CORRECT THE PROBLEM, AND THAT TOYOTA WOULD NOT COVER ANY OF THE COST. APPARENTLY, TOYOTA HAD ISS…
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WE FOUND COOLANT ON OUR GARAGE FLOOR. WE TOOK THE CAMRY TO OUR TOYOTA DEALER AND WAS INFORMED THAT CYLINDER HEAD BOLTS WERE STRIPPED AND COOLANT WAS LEAKING OUT OF THE BOLTS. WE WERE TOLD THAT A USED ENGINE REPLACEMENT WAS NEEDED TO CORRECT THE PROBLEM, AND THAT TOYOTA WOULD NOT COVER ANY OF THE COST. APPARENTLY, TOYOTA HAD ISSUED SERVICE BULLETINS TO THEIR DEALERS ABOUT THE PROBLEM SOME YEARS BEFORE, BUT WHEN I CALLED TOYOTA'S 1-800-331-4331 NUMBER I WAS INFORMED THAT THERE WERE NO RECALLS OR WARRANTY EXTENSIONS FOR THIS PROBLEM. BASED ON WHAT I FOUND ON THE INTERNET, THIS IS A COMMON PROBLEM WITH THE 2003 CAMRY. *TR
NHTSA ODI #10502308
173,000 miles · Mar 7, 2013
EngineFire
IN NOVEMBER 2012, I WAS TOLD BY MY THE DEALER THAT THERE WAS A LEAK IN MY WATER PUMP IN MY 2003 TOYOTA CAMRY. I GOT A SECOND OPINION AND I WAS TOLD THAT MY WATER PUMP HAD A SLOW LEAK AND THAT I SHOULD GET IT REPAIRED. IN DECEMBER 2012, MY CAR RAN HOT AND WAS SMOKING REALLY BAD. DEALER STATED THAT MY I NEEDED A NEW ENGINE. I …
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IN NOVEMBER 2012, I WAS TOLD BY MY THE DEALER THAT THERE WAS A LEAK IN MY WATER PUMP IN MY 2003 TOYOTA CAMRY. I GOT A SECOND OPINION AND I WAS TOLD THAT MY WATER PUMP HAD A SLOW LEAK AND THAT I SHOULD GET IT REPAIRED. IN DECEMBER 2012, MY CAR RAN HOT AND WAS SMOKING REALLY BAD. DEALER STATED THAT MY I NEEDED A NEW ENGINE. I ASKED WHAT WAS THE ISSUE AND THEY STATED THAT MY HEAD GASKETS WERE BLOWN. I ASKED THE DEALER COULD THEY REPAIR THE HEAD GASKETS AND THE ANSWER WAS I NEEDED A NEW ENGINE. GOT A SECOND OPINION WHO THEN TOLD ME THAT I HAD STRIPPED HEAD BOLTS AND CAR COULD BE REPAIRED. HAD CAR REPAIRED AND THE CAR IS RUNNING FINE 173,000. I STARTED DOING RESEARCH ON THE INTERNET AND LITERALLY I FOUND HUNDREDS OF PEOPLE WITH THIS SAME ISSUE. I PROCEEDED TO CALL TOYOTA (TWICE) AND THE SECOND CALL DID ADMIT THAT THERE WAS A SERVICE BULLETIN ISSUED IN NOV 2011 ALERTING THE DEALERS HOW TO REPAIR THE STRIPPED HEAD BOLTS. I COULD NOT BELIEVE HOW MANY PEOPLE WERE HAVING THIS ISSUE AND THE FACT THAT THIS IS A DEFECT IN THE CONSTRUCTION OF THE 2.4 ENGINE FOR THE 2003 TOYOTA CAMRY. TOYOTA WILL NOT ACKNOWLEDGE THAT THERE WAS A MAJOR DEFECT WITH THIS YEARS CAMRY. AND WHAT IS FURTHER MORE DISHEARTENING IS THAT THE REPRESENTATIVE AT TOYOTA SAID THAT I SHOULD EXPECT TO MAKE REPAIRS ON MY CAR WITH THE TYPE OF MILEAGE I HAVE. AND I DO AGREE BUT I SHOULD BE ABLE TO GET MORE WITHOUT THE DEFECT. IS THERE ANY WAY I CAN GET TOYOTA TO ACKNOWLEDGE THE DEFECT BY FILING THIS CLAIM AND IN ADDITION TO THE OTHER CLAIMS ON THIS WEBSITE. *TR
NHTSA ODI #10501999
175,938 miles · Mar 3, 2013
Vehicle Speed ControlCrash
IN PARKING LOT. REVERSING TO BACK OUT OF SPOT AND FRONT WHEEL TOUCHED CURB, SO PUT CAR IN DRIVE TO STRAIGHTEN OUT THE CAR WHEELS BEFORE CONTINUING TO BACK OUT. WHEN THE CAR WAS PLACED INTO DRIVE, THE CAR SUDDENLY LURCHED FORWARD AT HIGH ACCELERATION, JUMPING A GRASSY MEDIAN, ALL THE WHILE WAS TRYING TO BRAKE, TO NO AVAIL. HIT…
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IN PARKING LOT. REVERSING TO BACK OUT OF SPOT AND FRONT WHEEL TOUCHED CURB, SO PUT CAR IN DRIVE TO STRAIGHTEN OUT THE CAR WHEELS BEFORE CONTINUING TO BACK OUT. WHEN THE CAR WAS PLACED INTO DRIVE, THE CAR SUDDENLY LURCHED FORWARD AT HIGH ACCELERATION, JUMPING A GRASSY MEDIAN, ALL THE WHILE WAS TRYING TO BRAKE, TO NO AVAIL. HIT ANOTHER CAR IN FRONT AT OTHER PARKING SPACE. NO ONE WAS HURT, BUT IF ANYONE HAD WALKED IN FRONT OF THE CAR, THEY WOULD HAVE BEEN RUN OVER AS THERE WAS NO WAY TO STOP THE CAR. EVEN AFTER THE CAR HIT THE OTHER VEHICLE, IT CONTINUED TO SUCCEED TO PUSH THE OTHER VEHICLE A GOOD 6 OR 7 FEET BACKWARDS BEFORE IT FINALLY STOPPED... HAVE OWNED THE CAR TEN YEARS AND BOUGHT IT NEW, AND NOW AT 175,938 MILES THIS HAS HAPPENED TO TOYOTA CAMRY 2003. *TR
NHTSA ODI #10501140
NHTSA investigations
3DP06003 · Engine Surging
Opened Sep 14, 2006 · Closed Apr 3, 2007
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Vehicle Speed Control
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
DP05002 · Vehicle Speed Control
Opened Aug 5, 2005 · Closed Jan 5, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
PE04021 · Throttle Control System
Opened Mar 3, 2004 · Closed Jul 22, 2004
Status: closed (inferred from source dates) · Vehicle Speed Control
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.