THE STEERING FAILED, TOO HARD TO TURN THE WHEEL. THE REPAIR SHOP REPLACED THE STEERING SHAFT WITH U- JOINTS. THEY SAID IT IS COMMON IN 2002 CAMRY. *TR
2002 Toyota Camry
Owner reports · Recalls · Investigations
More warning signs than most Camry years
Owner complaints for the 2002 Toyota Camry are substantially higher than the model-year median of 295.
About this comparison →How this year compares
Owner complaints by model year
Compare all Camry years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
610 reports with mileage · 343 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Vehicle Speed Control. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 146 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 107 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
953 reportsI HAVE A 2002 TOYOTA CAMRY. I HAVE HAD TO REPLACE INTERMEDIATE STEERING SHAFT IN THE STEERING COLUMN. THE TOYOTA SERVICE MANAGER TOLD ME THIS WAS A COMMON PROBLEM AND HAPPENED A LOT IN THIS MODEL. AFTER DOING SOME RESEARCH I FOUND THAT THIS HAPPENS TOO OFTEN TO THE 2002 CAMRY. THE STEERING COLUMN IS A TWO PIECE ROD THAT COULD TO…
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I HAVE A 2002 TOYOTA CAMRY. I HAVE HAD TO REPLACE INTERMEDIATE STEERING SHAFT IN THE STEERING COLUMN. THE TOYOTA SERVICE MANAGER TOLD ME THIS WAS A COMMON PROBLEM AND HAPPENED A LOT IN THIS MODEL. AFTER DOING SOME RESEARCH I FOUND THAT THIS HAPPENS TOO OFTEN TO THE 2002 CAMRY. THE STEERING COLUMN IS A TWO PIECE ROD THAT COULD TO CATASTROPHIC STEERING LOSS. I CONTACTED TOYOTA COMPLAINT DEPARTMENT AND THEY TOLD ME WAS THAT THEY HAD ISSUED A SERVICE CALL THAT ONLY INCLUDED GREASING THE SHAFT. *TR
AUTOMATIC TRANSMISSION FAILURE ON THE FREEWAY. INITIALLY HARD-SHIFTING, THEN LOSS OF POWER WHEN ACCELERATING TO PASS. MILES LATER WHILE CRUISING ON LEVEL GROUND ON THE FREEWAY, THE TRANSMISSION DISCONNECTED (FELT LIKE IT WENT TO NEUTRAL) AND I NEEDED TO PULL OVER TO THE SIDE OF THE ROAD IMMEDIATELY. TURNED OFF ENGINE, WAITED AND…
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AUTOMATIC TRANSMISSION FAILURE ON THE FREEWAY. INITIALLY HARD-SHIFTING, THEN LOSS OF POWER WHEN ACCELERATING TO PASS. MILES LATER WHILE CRUISING ON LEVEL GROUND ON THE FREEWAY, THE TRANSMISSION DISCONNECTED (FELT LIKE IT WENT TO NEUTRAL) AND I NEEDED TO PULL OVER TO THE SIDE OF THE ROAD IMMEDIATELY. TURNED OFF ENGINE, WAITED AND RE-STARTED CAR. USED A MERGING RAMP TO SAFELY MERGE BACK INTO TRAFFIC. TOYOTA DEALER TELLS ME THAT THE TRANSMISSION FLUID WAS LIKE "CHOCOLATE" AND THERE WERE CHUNKS OF METAL IN THE BOTTOM OF THE PAN. NEEDED A NEW TRANSMISSION ($3300-$4800). CAR WAS LAST SERVICED AT ANOTHER TOYOTA DEALER (WONDRIES IN ALHAMBRA, CA) 14,000 MILES AGO AND HAD THE TRANSMISSION FLUID CHANGED AT THAT TIME. *TR
ON TUESDAY, DECEMBER 28, 2010, AT APPROXIMATELY 8:30 PM, (AZ-GMT) I WAS DRIVING MY 2002 TOYOTA CAMRY SE 4-DR IN A ROAD CONSTRUCTION ZONE AT 15 MILES PER HOUR. I CAME TO A STOP AT A RED SIGNAL LIGHT WHEN I SMELLED THE ODOR OF AN ELECTRICAL FIRE. I STARTED CHECKING THE DASHBOARD FOR ANY WARNING LIGHTS ON, WHICH THERE WERE NONE L…
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ON TUESDAY, DECEMBER 28, 2010, AT APPROXIMATELY 8:30 PM, (AZ-GMT) I WAS DRIVING MY 2002 TOYOTA CAMRY SE 4-DR IN A ROAD CONSTRUCTION ZONE AT 15 MILES PER HOUR. I CAME TO A STOP AT A RED SIGNAL LIGHT WHEN I SMELLED THE ODOR OF AN ELECTRICAL FIRE. I STARTED CHECKING THE DASHBOARD FOR ANY WARNING LIGHTS ON, WHICH THERE WERE NONE LIT. A/C AND HEATER SWITCHES WERE IN THE OFF POSITION. AS THE LIGHT TURNED GREEN, I WENT THROUGH THE INTERSECTION AND PULLED OVER IMMEDIATELY. I STARTED LOOKING AROUND THE INTERIOR TO SEE IF SOMETHING WAS BURNING. AS I WAS CHECKING THE BACK SEAT, I SAW BLACK SMOKE BILLOWING OUT OF THE REAR BOTTOM OF THE CAR, THINKING THAT IT WAS SOMETHING BURNING IN THE TRUNK. I USED THE TRUNK LEVER TO OPEN IT, GOT OUT OF THE CAR AND NOTICED THAT NOTHING WAS BURNING THERE, AND WENT BACK TO THE DRIVERS DOOR. I THEN NOTICED FLAMES COMING FROM THE BOTTOM OF THE ENGINE COMPARTMENT. I REALIZED THAT THE ENGINE WAS STILL RUNNING. I TURNED THE CAR OFF AND RAN A SAFE DISTANCE AWAY FROM IT. I DIALED 911 TO REPORT THE FIRE. I WAS LESS THAN A HALF MILE FROM HOME AND CALLED MY HUSBAND, WHO RESPONDED IN LESS THAN 5 MINUTES WITH A LARGE FIRE EXTINGUISHER. HE DID NOT OPEN THE HOOD, BUT TRIED TO EXTINGUISH THE FLAMES FROM THE FRONT END, BUT WAS UNSUCCESSFUL. THE FIRE SPREAD RAPIDLY INTO THE FRONT SEAT AREA BEFORE THE FIRE DEPT ARRIVED. THE CAR WAS A TOTAL LOSS. THERE WAS NOTHING WRONG WITH THE TOYOTA AS IT WAS IN GOOD OPERATING CONDITION AND SERVICED REGULARLY. PREVIOUSLY THAT DAY, I HAD DRIVEN THE CAR APPROXIMATELY 10 MILES WITHOUT ANY ISSUES OR PROBLEMS. JUST BEFORE THE FIRE, I HAD DRIVEN THE CAR FOR APPROXIMATELY 4 MILES ON SURFACE STREETS AT 25 MILES PER HOUR. THE CAR WAS RUNNING JUST FINE, AND THERE WERE NO INDICATIONS OF PROBLEMS LIKE A LOSS OF POWER, AND NO WARNING LIGHTS HAD COME ON AT ALL. I WAS THE SECOND OWNER OF THE CAR. MY MOTHER BOUGHT THE CAR BRAND NEW IN 2002 IN MESA, AZ FROM SUPERSTITION SPRINGS TOYOTA. THE CAR WAS ALWAYS MAINTAINED. *TR
ON NOV. 11, 2010 WHILE DRIVING MY 2002 CAMRY, SUDDENLY THE ENGINE ACCELERATE, NOT BRAKES FUNCTION AT THAT TIME THEN I TOOK A SLOPE WERE VEHICLE FINALLY STOP AND TURN THE ENGINE OFF. CALL THE AUTO-DEALER FOR APPOINTMENT TO CHECK FAILURE. MEANWHILE ONLY VEHICLE PROBLEM WAS THE REVOLUTIONS (RPM), TOO LOW ON NOV. 24, 2010 TOOK TH…
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ON NOV. 11, 2010 WHILE DRIVING MY 2002 CAMRY, SUDDENLY THE ENGINE ACCELERATE, NOT BRAKES FUNCTION AT THAT TIME THEN I TOOK A SLOPE WERE VEHICLE FINALLY STOP AND TURN THE ENGINE OFF. CALL THE AUTO-DEALER FOR APPOINTMENT TO CHECK FAILURE. MEANWHILE ONLY VEHICLE PROBLEM WAS THE REVOLUTIONS (RPM), TOO LOW ON NOV. 24, 2010 TOOK THE VEHICLE TO THE AUTO-DEALER WERE THE MECHANIC STATED, FAILURE WAS CAUSED BY THE THROTTLE. REPLACEMENT BY A NEW THROTTLE. *TR
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A FAULTY ACCELERATOR. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
THE CAR ACCELERATES AT A HIGH RATE WITH LITTLE PRESSURE ON GAS. IT SEEMS TO HAPPEN AT RANDOM TIMES WHEN THE CAR IS WARM. I COULD BE STOPPED AT A RED LIGHT THEN HAVE IT HAPPEN WHEN THE LIGHT TURNS AND I STEP ON THE GAS. IT ALSO HAS HAPPENED WHEN ACCELERATING WHILE STILL MOVING IE: TAKING A CORNER WHILE SLOWING THEN STEPPING ON TH…
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THE CAR ACCELERATES AT A HIGH RATE WITH LITTLE PRESSURE ON GAS. IT SEEMS TO HAPPEN AT RANDOM TIMES WHEN THE CAR IS WARM. I COULD BE STOPPED AT A RED LIGHT THEN HAVE IT HAPPEN WHEN THE LIGHT TURNS AND I STEP ON THE GAS. IT ALSO HAS HAPPENED WHEN ACCELERATING WHILE STILL MOVING IE: TAKING A CORNER WHILE SLOWING THEN STEPPING ON THE GAS ONCE I HAVE STRAIGHTENED OUT. *TR
S10 DIRECT REPLY-LETTER TO THE SECRETARY FROM (2002 TOYOTA CAMRY SUDDEN ACCELERATION) *TGW THE CONSUMER STATED WHEN THE GEAR WAS PLACED IN REVERSE, THE VEHICLE WENT OUT OF CONTROL. THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED AND CONSEQUENTLY, THE CONSUMER CRASHED INTO A BUILDING. *JB UPDATED 01/20/11
STUCK ACCELERATOR PEDAL 2002 TOYOTA CAMRY. I HAVE A 2002 TOYOTA CAMRY SE 4 CYLINDER AUTOMATIC THAT HAS HAD THE ACCELERATOR STICK UNDER THE FLOOR MAT SEVERAL TIMES IN THE LAST WEEK. I HAVE BEEN ABLE TO PULL THE MAT OFF THE ACCELERATOR SO FAR. *TR
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK WALL. THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT SOMEONE WOULD GET BACK TO HER. UP…
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TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK WALL. THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT SOMEONE WOULD GET BACK TO HER. UPDATED 1/19/2010 UPDATED 04/20/11
Official recalls
404V346000 · Air Bags:side/window
Jul 13, 2004
ON CERTAIN VEHICLES EQUIPPED WITH CURTAIN SHIELD AIR BAGS (CSA), ONE OR BOTH OF THE CURTAIN AIR BAGS MAY BE TWISTED NEAR THE INFLATOR DUE TO IMPROPER ASSEMBLY.
Consequence & remedy
Consequence: IF THIS OCCURS, THE CSA MAY NOT DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT THE CSAS AND REPLACE THE AIR BAG ASSEMBLY IF NECESSARY. THE RECALL BEGAN ON AUGUST 6, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
01V372000 · Air Bags:frontal
Dec 11, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.
Consequence & remedy
Consequence: IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.
01V302000 · Tires
Oct 1, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL TOURING TIRES, P205-65R15 92S, INSTALLED AT THE PORTS IN JACKSONVILLE, FLORIDA. THE INCORRECT TIRES WERE INSTALLED ON VEHICLES THAT HAD DAMAGED TIRES. THE TIRES WERE DAMAGED DURING A PORT UPGRADE TO ALUMINUM WHEELS.
Consequence & remedy
Consequence: THE TIRES DO NOT CONFORM TO THE SPEED RATING FOR THE VEHICLE. IF THE VEHICLE EXCEEDED THE MAXIMUM SPEED RATING (112 MPH), POSSIBLE TIRE FAILURE COULD OCCUR.
Remedy: DEALERS WILL REPLACE ALL FIVE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
01V306000 · Air Bags:frontal
Sep 25, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INCOMPLETE DEPLOYMENT OF THE FRONT PASSENGER SIDE AIR BAG COULD OCCUR IN THE EVENT OF A CRASH.
Consequence & remedy
Consequence: UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.
Remedy: DEALERS WILL REPLACE THE FRONT PASSENGER SIDE AIR BAG ASSEMBLY. BOTH OWNERS WERE NOTIFIED BY TELEPHONE AND ARRANGEMENTS HAVE BEEN MADE TO CORRECT THIS PROBLEM. THIS CAMPAIGN IS 100% COMPLETED. BOTH OWNERS HAVE BEEN NOTIFIED AND THEIR VEHICLES REPAIRED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP06003 · Engine Surging
Opened Sep 14, 2006 · Closed Apr 3, 2007
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Vehicle Speed Control
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
DP05002 · Vehicle Speed Control
Opened Aug 5, 2005 · Closed Jan 5, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
PE04021 · Throttle Control System
Opened Mar 3, 2004 · Closed Jul 22, 2004
Status: closed (inferred from source dates) · Vehicle Speed Control
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.
PE02079 · Engine Compartment Fire
Opened Oct 22, 2002 · Closed Mar 18, 2003
Status: closed (inferred from source dates) · Engine And Engine Cooling
ODI'S DATA ANALYSIS FOUND THE FIRES RATES TO BE CONSISTENTLY LOW AND EVENLY DISTRIBUTED AMONG SIX MODEL YEARS AND SIX DIFFERENT ENGINE CONFIGURATIONS.ODI EXAMINED A VARIETY OF ROOT CAUSES, THOSE BEING DETONATION (RESULTING IN OIL PAN PUNCTURE FROM CONNECTING ROD), STARTER FIRES, VARIOUS FUEL RELATED FIRES, LEAKING OIL FILTERS, WIRING ISSUES, IMPROPER REPAIRS AND BRAKE FLUID LEAKS.NONE OF THE ISSUES EXAMINED HAD REPORTS THAT INDICATED A TREND WHEN NORMALIZED FOR POPULATON AND EXPOSURE.SEE ATTACHED REPORT FOR FULL DETAILS.
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