2001 Toyota Camry

PETITION I AND MY 5 YEAR OLD SON WERE ON HIGHWAY, WHEN THE ENGINE BURST AND CAUGHT ON FIRE OF MY TOYOTA CAMRY 2001 EXL. WE HAD DONE ALL THE MAINTENANCE WITH TOYOTA AND ALL CHANGES OF THE OIL REQUIREMENTS ON TIME. THE LAST OIL CHANGE WAS ONLY 4 WEEKS PRIOR THE ACCIDENT. WE WENT THROUGH TERRIFYING AND VERY DANGEROUS EXPERIENCE ALSO LOST 27,000 INVESTMENTS IN THE CAR. TOYOTA'S ENGINES HAVE THE SLUDGE PROBLEMS, BUT THEY DECLINE ANY RESPONSIBILITIES. PEOPLE SHOULD KNOW ABOUT SUCH DANGEROUS PROBLEM BEFORE THEY CAN LOSE A LOVED ONE. I PETITION THE AGENCY FOR A RECALL, BECAUSE OF SERIOUSNESS OF FAILURE. *NM

WHILE APPROACHING A RED LIGHT I HEARD A NOISE WITH A LOUD BANG ALL LIGHTS CAME ON AND THE MOTOR STOPPED. I HAD TO GET OUT BECAUSE SMOKE CAME FROM ALL OVER THE FRONT OF THE CAR WITH FEAR THAT A FIRE WOULD START I GRABBED MY GIRLS AND GOT TO THE SIDE OF THE ROAD. WHEN MY HUSBAND GOT THERE HE OPENED THE HOOD THERE WAS A HOLE IN MY MOTOR THE SIZE OF A BASEBALL. WHEN I CALLED TOYOTA THEY TOLD ME THAT MY CAR WAS OUT OF WARRANTY NOTHING THEY COULD DO. I INVESTIGATED AND FOUND THAT THEY ARE PAYING FOR THE MOTOR TO BE FIXED I NEED TO HAVE ALL MY RECEIPTS FROM THE OIL CHANGES WHICH I HAPPEN TO HAVE. *JB

WHILE DRIVING CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC PLACED THE VEHICLE ON THE DIAGNOSTIC MACHINE. THEN, MECHANIC INFORMED CONSUMER THAT THE MACHINE SHOWED THAT EMISSION CHARCOAL CANISTER, AND VACUUM SWITCH VALVE WERE NOT WORKING AND NEEDED REPLACEMENT. *AK

MY CAR (A 2001, 4-CYLINDER, TOYOTA CAMRY LE; VIN #: [XXX]) HAS BEEN AT THE SERVICE DEPARTMENT FOR 26 DAYS. I HAD THE CAR TOWED TO THAT DEALERSHIP WHEN IT SUDDENLY BROKE DOWN ON A MAJOR INTERSTATE WITHOUT WARNING. THE CAR STARTED TO JERK SPORADICALLY AND HESITATE WHEN I DEPRESSED THE GAS PEDAL. THE CAR GOT WORSE IT STARTED TO MAKE A CLICKING-AND-CLACKING NOISE AND SEEMED THAT IT WOULD DIE AT ANYTIME. AS I APPROACHED THE SERVICE STATION, I HEARD A LOUD POPPING SOUND AND THE FRONT OF THE CAR STARTED TO SMOKE. I ASKED THE MECHANICS AT THE STATION TO CHECK UNDER THE HOOD. AFTER LOOKING AT THE CAR, ONE OF THE MECHANICS ASKED HOW LONG HAVE YOU HAD THIS CAR?? WHEN I TOLD HIM THAT IT WAS A 2001, HE SAID THAT HE?D NEVER SEEN THIS TYPE OF DAMAGE IN A 2-YEAR OLD CAR. HE RECOMMENDED THAT I TAKE IT TO THE DEALER BECAUSE IT SHOULD BE A REPAIR THAT WOULD BE COVERED UNDER WARRANTY. TWO LETTERS AND SEVERAL CALLS LATER AND MY CAR STILL SITS AT THE DEALERSHIP. I RECEIVED A CALL FROM PERCY CHAN OF TOYOTA'S NATIONAL CUSTOMER RELATIONS CENTER (310-468-2846) ON OCTOBER 17, 2003. [XXX]. [XXX] CALLED TO FIND OUT WHAT HAPPENED WITH MY 2001 TOYOTA CAMRY (APPROX 66,060 MILES). HE THEN SAID THAT HE'D GOTTEN AN EMAIL FROM THE DEALERSHIP THAT SAID THAT THE DEALERSHIP OFFERED TO MAKE THE REPAIRS FOR $500 (THIS IS DOWN FROM $5,500; THE ORIGINAL ESTIMATE FOR THE REPAIR. I RECEIVED A SECOND CALL FROM [XXX]. [XXX] ON OCTOBER 20, 2003. HE CALLED TO TELL ME THAT HE'D REVIEWED THE LETTER AND COULDN'T UNDERSTAND WHY THE DEALERSHIP WOULD LET MY CAR SIT ON THE LOT TAKING UP SPACE. HE SAID THAT THEY HAD GOTTEN MONEY FROM TOYOTA TO MAKE REPAIRS UNDER THE CUSTOMER SUPPORT PROGRAM. I RECEIVED A THIRD CALL FROM [XXX]. [XXX] ON OCTOBER 21, 2003. HE CALLED TO TELL ME THAT THE [XXX]. BOOTS WAS NO LONGER THE SERVICE MANAGER AND THE NEW MANAGER WAS [XXX]. HE SAID THAT [XXX] CHECKED WITH THE MECHANIC AND SAID THAT THE DAMAGE WAS CAUSED BY VALVOLINE WHO HAD DONE MY LAST OIL CHANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC