1999 Toyota Camry

DT: CONSUMER OWNED A 1999 TOYOTA CAMRY. SHE WAS DRIVING TO WORK AND CAME UPON A RED TRAFFIC LIGHT. CONSUMER SLOWED DOWN TO STOP WHEN LIGHT TURNED GREEN CONSUMER WAS NOT FULLY STOPPED, SHE TOOK FOOT OFF OF BRAKE AND APPLY THROTTLE. WHEN CONSUMER PRESSED ACCELERATOR, PEDAL STUCK AND WOULD NOT MOVE, VEHICLE COASTED OFF THE ROAD AND STOPPED. CONSUMER SAID THAT PEDAL STUCK BEFORE, BUT NOT TO THIS EXTENT. SHE WAITED UNTIL A FRIEND ARRIVED, THEN FRIEND PRESSED PEDAL VERY HARD AND IT BROKE LOOSE, THEN PEDAL SEEMED TO WORK. CONSUMER STATED THAT IT DID NOT SEEM TO HAPPEN AS MUCH WHEN AIR CONDITIONER WAS USED. ALSO, ON A PREVIOUS OCCASION VEHICLE QUITE AT A RED LIGHT WHEN SHE TRIED TO ACCELERATE. CONSUMER SAID WHEN SHE BOUGHT VEHICLE IT REVVED AND ROCK BACKED BACK AND FORTH WHILE IDLING. *AK

DT: THE CONSUMER'S WIFE WAS DRIVING WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF HER, SHE THEN HIT A UTILITY POLE AND A FIRE HYDRANT WITH THE FRONT OF VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE OFFICER ON THE SCENE AS WELL AS FIREMEN, WERE SURPRISED THAT THE AIRBAGS DID NOT DEPLOY. THEY TOLD CONSUMER THAT HE SHOULD NOTIFY SOMEONE. THE CONSUMER NOTICED THE AIRBAG LIGHT ON PRIOR TO THE ACCIDENT. CONSUMER SAID THAT NOTHING INDICATED THAT AIRBAGS OR ANYTHING ELSE SHOULD NOT BE WORKING CORRECTLY. NO WARNING LIGHTS WERE ON. CONSUMER HAS NOT HAD ANY PROBLEM LIKE THIS BEFORE.*AK

THE CRUISE CONTROL WAS SET JUST OVER 70 MPH AND THE VEHICLE ACCELERATED ON IT'S OWN. THE VEHICLE REACHED 90 MPH. WHEN THE BRAKES WERE APPLIED, THE CRUISE CONTROL DID NOT DISENGAGE. THE IGNITION WAS TURNED OFF AND THE ENGINE FINALLY QUIT. 20 MINUTES LATER THE VEHICLE WAS STARTED AND REDLINED. THE CRUISE CONTROL MODULE WAS REPLACED. (DENSO CRUISE CONTROL ACTUATOR, TOYOTA 88002-06020, SERIAL#MX100300-6040 12V, MADE IN MEXICO) *AK THE CONSUMER HAD THE BRAKES REPLACED MONTHS BEFORE THE INCIDENT, HOWEVER THE HEAT PRODUCED CAUSED THE ROTORS TO WARPED. *SC *JB

THIS COMPLAINT INVOLVES TWO VEHICLES; THE FIRST WAS WITH A 1992 TOYOTA CAMRY VIN#[XXX] PURCHASE DATE: 7/16/1992 MILEAGE AT THE TIME OF THE INCIDENT: 125394 IN WHICH THE VEHICLE WAS IDLED IN THE CONSUMERS DRIVEWAY AND AFTER TWO MINUTES A LOUD NOISE WAS HEARD ALONG WITH SMOKE COMING FROM UNDER THE HOOD; THERE WAS MOTOR OIL AND METAL PIECES FROM THE ENGINE UNDERNEATH THE VEHICLE AND AT 91386K MILES THE TIMING BELT WAS REPLACED; THE SECOND VEHICLE WAS A 1999 TOYOTA CAMRY; THE VEHICLE STALLED WHILE BEING DRIVEN ON THE FREEWAY AT 60 MPH, THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE CONSUMER WAS INFORMED THAT THE WATER PUMP HAD FROZEN. THE CONSUMER REQUESTED REIMBURSEMENT FOR REPAIRS BUT THE REQUEST WAS DENIED. A DETAILED DESCRIPTION OF PROBLEMS (VEHICLE UNSPECIFIED) : CONNECTING RODS#1 AND #4 BROKE AND PUNCHED HOLES IN THE SIDE OF THE ENGINE BLOCK, ONE OF THE CONNECTING RODS BROKE OFF AT THE PISTON AS WELL AS THE CRANKSHAFT, THE OTHER CONNECTING ROD BROKE OFF OF THE CRANKSHAFT, BUT REMAINED ATTACHED TO THE PISTON, PISTON #1 AND #4 IMPACTED INTO THE CYLINDER HEAD, WHEN THE CONNECTING RODS BROKE, PARTS OF THE ENGINE PUNCHED A HOLE IN THE OIL PAN, ALLOWING OIL TO LEAK OUT, IT WAS NOTED THAT THE LEFT CV BOOTS WERE TORN, THE BROKEN CONNECTING ROD #1 CAUSED THE A/C COMPRESSOR TO BE BROKEN AWAY FROM THE ENGINE AND THE A/C BELT TO BE THROWN FREE, AND THE EXTENT OF THE DAMAGE WAS CONSISTENT WITH THE ENGINE TURNING AT MODERATE OR HIGH SPEED AT THE TIME OF THE FAILURE. *AK *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A TUNE UP AND AFTER THE TUNE UP THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE AND THE ENGINE BLEW OUT. THE DEALER INFORMED THE CONSUMER THEY WOULD REPLACE THE ENGINE. *AK THERE WAS KNOCKING, THE VEHICLE WOULD NOT RUN. THE ORIGINAL MOTOR ROD HAD COME APART. THERE WAS NO SIGN OF MISUSE. THE OIL WAS OKAY AND THERE WAS NO SIGN OF WHY THE ROD HAD COME APART. *SC *JB

ON MARCH 2, THE ENGINE ON MY TOYOTA CAMRY THREW A ROD, AND RESULTED IN A TERMINAL FAILURE OF THE ENGINE. I HAVE MAINTAINED THIS CAR SINCE I BOUGHT IT, SUPPOSEDLY "CERTIFIED USED" FROM ROSEVILLE TOYOTA, IN AUGUST 2002. I PLEADED WITH TOYOTA MOTOR CORPORATION FOR ASSISTANCE BUT THEY SAID THAT MY WARRANTY HAD EXPIRED 2 MONTHS PRIOR TO THIS INCIDENT. DUE TO EXTREME STRAINS ON MY TIME, I HAD THE ENGINE REBUILT FOR NEARLY $3700. UPON DRIVING THE CAR FOR LESS THAN 200 MILES AFTER HAVING THE ENGINE REBUILT, THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED AT AN ESTIMATED $1500. I DO NOT HAVE TIME OR MONEY TO CONTINUALLY REPAIR THIS CAR AND HAVE ASKED FOR ASSISTANCE FROM BOTH ROSEVILLE TOYOTA AND TOYOTA MOTOR CORPORATION BOTH. IT WAS RECENTLY BROUGHT TO MY ATTENTION THAT THE TOYOTA THAT I PURCHASED FROM ROSEVILLE TOYOTA WAS NEVER CERTIFIED TO BEGIN WITH. THEY MISLEADINGLY SOLD ME A CAR UNDER THE FALSE IMPRESSION THAT IT WAS CERTIFIED WHEN IT WAS NOT. I PLACE THE BLAME FOR THE RECENT FAILURES AND RESULTANT REPAIR FEES ON ROSEVILLE TOYOTA. IF I HAD KNOWN THAT THIS PARTICULAR CAR WAS NOT A CERTIFIED TOYOTA VEHICLE, I WOULD NEVER HAVE TAKEN IT OFF THE LOT AND CONSEQUENTIALLY EXPERIENCED ANY OF THE PROBLEMS DESCRIBED ABOVE. HOWEVER, I WAS FALSELY MISLEAD TO BELIEVE THAT I WAS GETTING A CERTIFIED VEHICLE AND DROVE OFF HAPPILY. NONE OF THE PARTS REPAIRED OR REPLACED ARE AVAILABLE. *AK