2015 Toyota Camry Hybrid

The contact owned a 2015 Toyota Camry Hybrid. The contact stated that while driving forward towards the end of a driveway, the brake pedal was depressed, but the vehicle experienced a sudden and unintended acceleration as if the accelerator pedal was depressed down to the floorboard. There was no warning light illuminated. Additionally, the contact noticed that there was smoke coming out of the steering wheel, and the contact blacked out for a couple of seconds. The contact stated that upon regaining consciousness, the contact noticed that the vehicle had turned around with the front end facing the driveway. The contact noticed that all the air bags had deployed, which required the contact to slide underneath the driver's side curtain air bags to exit the vehicle. The contact stated that the front of the vehicle, the hood, and the front driver's side of the vehicle were damaged; however, the damage did not extend to the driver's side door. The contact stated that the cause of the damage was unknown because there was no collision. A bystander advised the contact to call 911. The ambulance arrived, and the contact was sited down in hope that the severity of her headaches would reduce. The contact's friend transported the contact to the residence, and the contact was then transported to the Emergency Room, where the contact underwent a CT scan. The contact sustained severe headaches. bruised left hand with swollen index finger, soreness of the shoulders and a rib, nausea, difficulty breathing, fever, body ache while standing up and sitting down and while turning to the side. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 37,000.

The contact owns a 2015 Toyota Camry Hybrid. The contact stated while driving 70 MPH and attempting to slow the vehicle, the contact became aware that the brake pedal required increased effort to depress to slow the vehicle. The ABS, stability control, and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the brake booster and brake booster pump assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21TE03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 124,000.