2021 Toyota C-HR

Our family vehicle is barely 5 years old with a little over 100k miles driven and is already in need of a transmission. We invested in a Toyota because they are known for being reliable and efficient cars but now are expected to either pay 8-10k or use the C-HR as a paltry down payment of $2k for another car we would once again start paying down. This is not the product or experience we expect especially since the car was properly maintained at every step.

My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58 to replace. The cost of my car brand new was $21,000.

Bought car December 2024 with 54,557 miles and had it inspected at time of purchase; inspection was fine. Car started making odd noise last week, so I took it in for an oil change and they ran diagnostics and determined it needs the transmission replaced, having 67,764 miles. Mechanic told me this is a "known issue" that Toyota is aware of this and won't recall the affected cars. It's going to cost me $12k to fix. Toyota Canada has already acknowledged there is a problem with the cars.

Transmission failure. Required service visits always on time with no indication of any problems. After a noticeable change in the vehicle drive and noise from the engine, the vehicle was immediately brought to the dealer service center for inspection. The dealer confirmed transmission malfunction. The dealer refused to extend the warranty which would cover a good portion of the cost. Instead they suggested full out of pocket replacement or trade and buy. Despite all this, the monthly car payment is still my responsibility. Unfortunately being a one income household, I am unable to replace or buy a replacement vehicle. After some online investigation, the transmission issue is common and documented issues in the US and CAN. In my opinion, Toyota has done nothing to remedy the known transmission issues and has total disregard for the customer. At this point, all I need is a reliable car before I return to my job as a teacher's assistance..... before school is back in session. Thank you for your time and support. I look forward to hearing from you!

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

On 09/12/2024 Ran over a small sharp object in the road and popped the rear drivers side tire and the tire sensor light came on. Two days later on 09/14/2024 we took the car to the dealership and had them change all four tires. We were told the mechanic found a broken off sensor in one of the tires. It was not in the blown out tire, it was in a tire that had no damage to the tire or rim. I talked to the service manager about how the sensor could have broken off the stem in side the tire. He said the mechanic was sure he didn't break the sensor off the stem when changing the tire, that it happens, the sensor can break off the stem and he has seen this before. I asked if they had saved the defected part and he said that he didn't have it and the mechanic had probably thrown it out in the trash. I asked if the manufacturer knows that sensors are just breaking off in side tires. He said he didn't see any recalls for sensors at this time. I would think the manufacturer would want to see the defected TPMS to determine why the TPMS broke off the stem and if a recall is necessary. At this point I'm feeling uneasy about having three other original TPMS's that can break off at any time and having an unbalanced tire situation. I would like to know if this is a safety issue, having a TPMS break off and leaving a tire unbalanced, especially in a front tire when going up to 85 miles an hour on some roads in this country?