2018 Toyota C-HR

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED, IT ROLLED BACKWARDS, CRASHED INTO A POLE, AND THEN STARTED TO ROLL FORWARD. THE CONTACT HAD TO JUMP INTO THE VEHICLE TO STOP IT FROM ROLLING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED GALAXY TOYOTA AT (732) 544-1000 (LOCATED AT 750 NJ-36, EATONTOWN, NJ 07724) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,523.

TAKATA RECALL THERE WAS A RECALL ON THE VEHICLE AND WE HAVE CALLED OUR DEALERSHIP TO ASK TO SCHEDULE A DATE WHERE WE CAN TAKE IN THE CAR TO HAVE THE PROBLEM FIXED. WE HAVE CALLED THE DEALERSHIP 3 TIMES NOW AND EVERY SINGLE TIME, WE WERE TOLD THAT THE REPAIR WOULD NOT YET BE CHECKED AT. WE HAVE EVEN CONTACTED THEIR HEADQUARTERS ONCE AND WERE SENT TO VOICEMAIL. TOYOTA HAS DONE A TERRIBLE JOB AT ADDRESSING THIS PROBLEM AND WE ARE EXTREMELY ANGERED BY THEIR INCOMPETENT WORK AND DISREGARD OF CONSUMERS (ESPECIALLY AFTER THE PURCHASE OF THE VEHICLE). THE PLACE WHERE WE HAVE CALLED 3 TIMES IS 713-270-3951 AND ONE OF THE PEOPLE WHO ANSWERED THE CALL WOULD BE LENETTE.

I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO WORK EVERYDAY. I'M EXPECTING TOYOTA TAKE THIS CAR BACK AND LET ME EXCHANGE FOR ANOTHER ONE.

I JUST PURCHASED THE NEW 2018 CHR. DRIVING HOME AND CAR ENGINE HAD A BURNING ODOR WITH EXHAUST FUMES, AND THE ENGINE SHIMMIED. I PULLED OVER AS I THOUGHT THE TIRE WAS FLAT. I WENT HOME AND GOT MY SON. HE CHECKED THE ENGINE AND IT WAS OVER HEATED. I HAD ONLY DRIVEN THE NEW CAR 60 MILES IN 2 WEEKS. WE DROVE TO TOYOTA AND ALL I COULD SMELL WAS A CARBON MONOXIDE ODOR IN THE CAR WITH EXHAUST FUMES. I FELT LIKE I WAS GOING TO PASS OUT. THE CAR IS WITH TOYOTA FOR THE WEEKEND. I AM FILING THIS REPORT, IN CASE OTHER CAR OWNERS OF CHR HAVE THE SAME PROBLEM. A RECALL SHOULD BE ISSUED AS THIS CAR HAS ONLY BEEN DRIVEN A TOTAL OF 85 MILES. IT SHOULD NOT HAVE EXHAUST FUME, BURNING ODOR SMELLS GOING INTO THE CABIN WHICH ALMOST CAUSED ME TO PASS OUT. IT COULD HAVE CAUSED AN ACCIDENT.

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

DRIVERS SIDE DOOR ELECTRICALLY INTERMITANTLY WILL NOT UNLOCK USING ELECTRIC KEY. THIS HAS OCCURRED 14 TIMES SINCE MAY 31 2017 WHEN CAR WAS BOUGHT AND I HAVE A VIDEO THAT WAS SENT TO TOYOTA I ALSO HAVE WITNESSES AND HAVE HAD 3 VISITS TO THE DEALER AND TOYOTA WILL NOT REPLACE THE CAR OR PARTS BECAUSE THEY SAY IT WONT FAIL FOR THEM. THIS CAR ALSO HAS JUST GOTTEN 3 RECALLS FOR OTHER ITEMS AND I AM CONCERNED ABOUT THIS. I NEED ANY HELP THAT I CAN GET AS THIS IS ELECTRICAL IF THERE IS A SHORT THEN THE CAR COULD GET ON FIRE. THE CAR WAS PARKED IN VARIOUS PARKING AREAS

DRIVER DOOR LOCK DOES NOT CONSISTANTLY UNLOCK WHEN CLOSING THE TRUNK OR USING THE WIRELESS REMOTE. LEFT STORE PUSHED UNLOCK AND ALL LOCKS UNLOCKED EXCEPT FOR DRIVERS DOOR HAS HAPPENED 12 TIMES SINCE MAY 31 2017 TOYOTA DIAGNOSED BUT CANT FIND THE ISSUE DUE TO INTERMITTENT TIMES HAVE 7 PEOPLE THAT CAN VERIFY THIS HAS HAPPENED. CAR WAS STATIONARY AND ON PARKING AREAS AND DRIVEWAYS