2018 Toyota C-HR

I bought my 2018 CHR in 2017 from Huntersville NC, it has 112,000 miles on it and it is paid off. My CHR has only been serviced at Toyota dealerships and I have all the invoices. On [XXX] Toyota performed the 100,000 mile multi-point inspection and everything was good to go. However, approximately 2 weeks later I started hearing a whining noise. On [XXX] Toyota inspected my vehicle and notified me that the transmission was going bad, and there was no time frame on when the CHR would leave me stranded. Upon my own research the CHR in Canada has issued a 10 year extended warranty due to a faulty bearing in the CVT Transmission; which is the same issue my CHR in North America is having. There has not been an extension on my specific vehicle. I inquired to my local Toyota dealership about Goodwill Assistance and was shut down. The Toyota dealership is only concerned with selling me a different vehicle at this point. I am [XXX] and do not have sufficient income to cover expenses nor a monthly payment. Toyota needs to be held responsible for the same manufacturer defect they recognize in Canada, here in North America as well. It definitely put a sour taste in my mouth about purchasing another Toyota. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My transmission failed after only having my vehicle for 4 months. My safety and the safety of my passengers was put at high risk because of this issue due to stalling in traffic and loss of acceleration. My problem was confirmed by 2 separate mechanics and my local Toyota dealership. I also was able to confirm in this process that this is a common issue with this specific year of the CH-R and it needs to be addressed by Toyota. This issue came without warning.

My car has been making high pitched whining sound from front end for the last 20,000 miles. I am currently at 101,500 mi and have been advised it is the transmission. I have done some research on the 2018 Toyota CHR's and found that Canada has extended the warranty of the CVT transmission to 193,000 miles [XXX] ). When I reached out to Toyota USA they acted as if they were unaware and could not assist now that my warranty has expired. Toyota's are known for their reliability and good quality. Now I am left with a car that isn't even paid off yet and relatively low on miles especially considering the issue started at about 90,000 miles. I want to bring this to your attention in hopes that if other countries recognize this as an issue and have made it right maybe something can be done here to rectify the situation. I also located class a class action lawsuit that has begun for Toyota on this issue [XXX] ). I am a single mother and can't afford to replace a transmission. Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)