2018 Toyota C-HR

I bought my 2018 Toyota CHR back in November from a Mitsubishi dealership. When I first test drove it, it was making a weird whining noise, I was told it was the bearing and that they will fix it before I pick the vehicle up. They kept the car for several days to repair it and inspect it. A few days after picking the car up I started to hear a very low noise. I couldn’t describe the sound because it wasn’t a rattling and it wasn’t the same kind of sound from the first time. When I brought it back in we did a test driver but the GM couldn’t hear it. I did a recording of the noise and sent it to him, they told me to wait until my warranty was active before they can do anything. As time went on the noise got louder and now sounds like a motorcycle when I accelerate. And makes a whining down noise when I’m slowing down. When I accelerate it doesn’t feel like the car is moving but it sounds like it is. I have not been put in any danger yet but I don’t feel safe driving it. I’ve reached it online and found out what I am experiencing is common failure and there is currently a class action happening in Canada for a transmission bearing failure. From what have been reported, if I continue to drive it the transmission can fail.

The contact owns a 2018 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission bearing failure. The mechanic recommended that the transmission be rebuilt or replaced. The vehicle was not repaired due to the cost. While investigating the failure online, the contact became aware that a recall was issued in Canada for similar vehicles. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 89,000.

When you give the car gas the car starts to rumble. Sounds like gears slipping or grinding. Brought car to Price LeBlanc Toyota in Baton Rouge, LA where car was purchased and service department stated nothing was wrong and that noise had stopped. When driving car home noise was worst than when brought to service department stated.

Transmission completely gave up. Took it to be looked at and the people who service my car regularly were incredibly confused. No service light. No warnings. Nothing other than a rattling sound when I accelerated was the indicator. I searched online and this model has recalls outside the U.S. for the SAME reason but recalls are not available here in the U.S. so many customers are suffering because of this car. I too cannot afford to replace it & I barely had it for 4 years so it wasn’t even completely paid off once it died. I have a commute on the interstate of 30 minutes to and from work every day. I’m so relieved I took it to be checked before I put myself in danger on the road. It had absolutely NO warning to let me know that it was having transmission issues. Not even a check engine service light or error. My service area didn’t even notice anything wrong when I had my oil changed 2 months before I made them check the noise. It has been inspected by 2 local repair businesses. The only symptom I had was a very light rattling noise. I thought it was the plastic cover underneath my vehicle. If I didn’t go for that reason, I don’t know what would’ve happened to me. They had to bring in a seasoned repair man to find out the culprit in the end & I received the bad news before they closed up shop