2018 Toyota C-HR

1) CVT transmission bearing failed. Currently available for inspection. 2) Loud humming noise while driving, louder with higher rpms. If continue driving would lose complete power of vehicle causing extreme safety risk at high speeds. 3) CVT transmission has been inspected by Toyota dealership. 4) There were no warning lamps, messages or other symptoms of the problem prior to the failure. Failure first appeared on XXX and diagnosed on XXX. Note: Toyota has already officially extended the warranty on this exact part for 2018 C-HRs up to 120,000 miles in [XXX] due to defective bearings. This vehicle is in the exact failure window, unfortunately Canada's extension does not apply in the United States. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A noise from under the hood kept getting louder. When I took it to the Toyota dealership for inspection, they determined that a bearing in the CVT transmission failed causing the transmission to need total replacement. I can not safely drive my car because the transmission could fail at any time. This issue has been widely reported for the 2018 Toyota C-HR and possibly other year models. There was no warning other than the whining noise that continued to get louder. I was quoted an estimate of $11,868 for repairs.

I bought the car in May of 2021 with roughly 40,000 miles. It is now June of 2026 and I have roughly 111,000. Regularly maintenanced. My front sensor system went out last year, so I cannot use cruise control, auto brights, lane assist, emergency braking system, etc. It is a pretty penny to replace that. My transmission is now going out and I am faced with replacing the transmission or replacing the vehicle that I still owe money on- roughly $8,500. There are no warning signs other than the signs for my front sensor system not working. I have seen other complaints with the exact problems I am facing and I believe a recall is appropriate.

Transmission Failure. I purchased a 2018 model year Toyota CH-R new from a dealer and recently heard a clicking/grinding noise from some component of the powertrain. Inspection by an independent automotive repair shop and a Toyota dealership have advised the problem is a non-specific transmission issue (without removing and taking apart the transmission, the precise transmission component which is failing can not yet be determined). In conducting some research, it appears that the 2018 Toyota CH-Rs sold in North America were equipped with an automatic Continuously Variable Transmission (CVT) which has since been shown to have a known transmission bearing defect primarily affecting the 2018-2020 model years. With the 2018 model year appearing to be the most problematic model year (41% of reports). Consequently, Toyota Canada has initiated an extended warranty for the CVT in this model for vehicles purchased in Canada which reportedly extends the warranty to 10 years and an unlimited number of miles for repairs made before September 2026. Unfortunately, Toyota within the United States does not appear to have provided this same consideration for a problem which Toyota would appear to admit is a known issue. It is unclear (to me) whether this matter would be considered a 'safety issue', although I would assume a seizing transmission while at highway speeds would certainly be a concern for the driver/passengers of that vehicle and possibly other drivers in proximity when this occurs; and this is a systemic issue in a specific make/model of vehicle. I am basing my information provided from the Canadian Automobile Protection Association (APA), found at www.apa.ca website (specific link to issue: [XXX]). Additional sites claiming the same or similar information can also be found online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)