2018 Toyota C-HR

While driving in June 2023 I was suddenly unable to turn my steering wheel and I had issues bring the vehicle to a stop. The vehicle warning notice was "abnormal voltage steering power low". Once I was able to stop the vehicle stopped altogether. I towed the vehicle to my Toyota dealership and the description on the repair is Learn Value Reset and R&R CV Valve Lift Con. I am still having this issue which presents a safety concern as I can't steer and stop the vehicle.

Unknown cause, went to turn on car and battery had died. Recent inspection shows battery power was great. No lights turned on when car was off. Found forums of other drivers describing the same issue stating their dealerships were unable to address the problem. Dash showed "EPB not available", "Abnormal Voltage" and "Power Steering Low" while driving. Difficult to turn the steerwhing wheel and radio was going in and out. https://www.toyotachrforum.com/threads/abnormal-voltage-steering-power-low-message.6191/ https://www.chrforums.uk/threads/abnormal-voltage-stearing-power-low.2308/ https://m.carcomplaints.com/Toyota/C-HR/2018/steering/steering.shtml

The contact owns a 2018 Toyota C-HR. The contact stated while driving at various speeds, several unknown messages were displayed with several unknown warning lights illuminated. The contact also stated that there was an abnormal odor coming from the vehicle. Out of precaution, the contact had the vehicle towed to his residence and replaced the battery; however, the failure persisted. The contact notified the dealer of the failure however, the dealer offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.

Electrical system malfunction. Abnormal voltage power steering low. These messages turned on after we felt the steering wheel become really heavy and making it hard to make the freeway entrance. The Toyota Ch-R shut down right before we merged onto the freeway. We were left on the blind spot of the freeway entrance in the night, so it left us quite vulnerable to an accident and possible death. The vehicle will be taken to Toyota dealership, since it still falls under the 60 month warranty.

One day the climate control cluster was inoperable. The lights didn't come on with the vehicle and was unable to change temperature/AC or turn on the blower motor. Took vehicle into Larry H. Miller Toyota Dealership and they told me it was the ECM (wasn't communicating properly with the LAN system) and that the heated seats were affected as well. This is as 2018 with only 30k miles on it and says it's not covered under warranty and I will have to pay $1,500 out of pocket. This was a Manufacturer defect, why is the consumer having to pay for a manufacturers defect?

I PURCHASED THIS CAR ON JUNE 26TH 2018, THE CAR HAD BEEN WORKING JUST ABOUT FINE UNTIL APRIL 24TH 2020. I WAS RUNNING ERRANDS AND MY CAR HAD NOT SHOWN ANY SIGNS OR WARNINGS ABOUT NEEDING SERVICE OR THAT SOMETHING WAS WRONG. I TURNED ON MY CAR, I BACKED UP A LITTLE AND THE CAMERA MALFUNCTIONED AND I HEARD A WEIRD SOUND, THEN THE CAR TURNED OFF BY ITSELF AND THEN IT WOULDN'T TURN ON. I CALLED AAA AND THEY TRIED TO CHARGE THE BATTERY, IT WOULDN'T CHARGE AT ALL. MY CAR WAS TOWED TO THE DEALERSHIP, THEY DEEMED THE BATTERY TO BE DEAD AND IT WAS REPLACED. ON SEPTEMBER 19TH 2020, THE NEW BATTERY WAS DEAD AGAIN, FROM BEING PARKED, IT WOULDN'T TURN ON, CALLED AAA AND THIS TIME THEY WERE ABLE TO CHARGE THE BATTERY AND THE CAR TURNED ON. I GOT ON MY WAY BACK HOME, AFTER 5 MINUTES OF DRIVING, THE STEREO, A/C, DASHBOARD AND HEADLIGHTS STARTED MALFUNCTIONING. DASHBOARD HAD SOME SERVICE LIGHTS ON AND THE MESSAGE "ABNORMAL VOLTAGE. STEERING POWER LOW." THE STEREO WOULD RESTART NONSTOP OVER AND OVER AND IT WOULDN'T LET ME TURN IT OFF. EACH TIME THERE WAS A RESTART, THE HEADLIGHTS WOULD DIM, SHUT OFF OR GO REALLY BRIGHT. ALSO ON EACH RESTART THE STEERING WHEEL WOULD LOCK FOR ABOUT 2-3 SECONDS. A/C & STEREO SPEAKERS DIDN'T WORK AT ALL. AFTER DRIVING FOR ABOUT 20 MINUTES THE ENGINE LIGHT TURNED ON AND A RED STEERING LIGHT WITH A WARNING WAS SHOWING WHILE THERE WAS SOME BEEPING COMING FROM THE DASHBOARD. I DIDN'T FEEL CONFIDENT OR SAFE WHILE DRIVING THE CAR BUT WE WERE IN THE MIDDLE OF NOWHERE AT THAT TIME AND MY MOM WAS RIDING WITH ME. SO I DROVE THE CAR SLOWLY AND AS SAFELY AS POSSIBLE UNTIL I MADE IT HOME. ONCE PARKED AT HOME, I TRIED TO TURN THE CAR ON AND HAD NO LUCK. TOOK THE CAR BACK TO THE DEALERSHIP THIS MORNING SEP 21ST 2020, THEY CLAIM IT MIGHT BE THE ALTERNATOR. A FAIRLY NEW CAR WITH 21,000 MILES SHOULD NOT HAVE THESE ISSUES OR BURN OUT 2 BATTERIES.