2019 Toyota Avalon

On XXX I purchase the vehicle TOYOTA AVALON XSE, with VIN #: [XXX]. I purchase the vehicle at LARRY [XXX] AMERICAN TOYOTA in [XXX], with the LIEN [XXX] KIRTLAND FEDERAL CREDIT UNION BANK same city of [XXX]. I was told the vehicle had a 160 point check, yet when I check the THUMB DRIVE that was given to me by the business personnel. When I looked at the thumb drive, their were signed documents between myself and the business department of [XXX] American Toyota. I asked several of the salesperson if the car had a COMPREHENSIVE TUNE UP, all the replies were the vehicle had a 160 point check. So, I figured the vehicle had to have some kind of TUNE UP, the 160 point check consists of a WALKAROUND CHECKLIST. I even asked if the vehicle had any RECALLS, the salesperson, the business department, there was nothing, NO RECALLS. Even looking on this website it shows ZERO RECALLS. Well, on XXX the service advisor at [XXX] American Toyota, [XXX] who called the vehicle a " XXX CAR ". Mr. [XXX] gave me SERVICE HISTORY of all the problems the car with previous owners and myself. I took the time at home on July 9, 2026 and notice, there was an OPEN CAMPAIGN RECALL 20TA02, 12/20/2019 with MULTIPLE SAFETY ISSUES, and since car the was still under WARRANTY the RECALLS were fixed. The dealership never seemed to bothered notifying the NHTSA about the RECALLS. Even, Mr. [XXX] informed there were NO RECALLS. Since purchasing the vehicle with extended warranty, because the vehicle was sold as a CERTIFIED PRE-OWNED used car with the mileage of 76, 632. I owned this car for four years with numerous BREAKDOWNS starting from August 21, 2024. If the vehicle would have a COMPREHENSIVE TUNE, I wouldn't be filing out this form today. I have paid over $24,000 to own and fix breakdowns on this vehicle. [XXX] American Toyota should be held accountable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEN STARTING THE CAR AND PROCEEDING TO ACCELERATE THE CAR STALLS. THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE CAR HAS DONE THIS (EACH TIME BEING TAKEN TO SERVICE AT TOYOTA). ONE IN PARTICULAR ALMOST BEING HIT BY A TRUCK WHEN GOING FROM A RED LIGHT TO GREEN LIGHT.ANOTHER ONE TURNING OUT OF A PARKING LOT AND HAVING TO MAKE SURE THERE WAS ABSOLUTELY NO CARS COMING MY DIRECTION IN FEAR OF BEING HIT WHILE TURNING AND CAR STALLING. THESE ISSUES HAVE BEEN TOO MANY SINCE I HAVE PURCHASED THE CAR. THIS MATTER HAS BEEN TAKEN UP TO CUSTOMER RELATIONS AND REVIEWING HOW MANY TIMES I HAVE TAKEN THIS VEHICLE IN THEY CONTINUE TO TELL ME THAT THEY HAVE NOT FAILED TO REPAIR MY CAR. I HAVE CONTINUED TO TAKE THE CAR TO BE SERVICED AND DIAGNOSTIC COMES UP WITH NO PROBLEMS IN THE COMPUTER SYSTEM. *I ALSO HAVE VIDEOS AND ALL OF MY SERVICE INVOICES REGARDING THE STALLING ISSUE THAT HAS YET TO BE CORRECTED.*

TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 35-40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. ADDITIONALLY, WHILE THE VEHICLE WAS IDLING, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF TRI-CITIES (6321 W CANAL DR, KENNEWICK, WA 99336, (509) 736-9900) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT LEASED A 2019 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS RUNNING ROUGH. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EXCESSIVE OIL CONSUMPTION - NEW VEHICLE NEWLY PURCHASED 2019 TOYOTA AVALON XLE (6 CYL) HAS EXCESSIVE OIL CONSUMPTION. REQUIRED ADDITION OF 2 QUARTS OF OIL AT 2,000 MILES. NO LEAKS EVIDENT UNDER CAR. AT 3,100 "LOW OIL" LIGHT CAME ON, BUT COULD NOT CHECK BECAUSE DEALER TAPED DIPSTICK TO PREVENT ME FROM CHECKING. DEALER TEARING APART ENGINE.

TOYOTA AVALON HYBRID WITH KEYLESS IGNITION. CAR IS SILENT BUT MAY STAY ON WHEN PARKED IN GARAGE. THERE IS NO WARNING SOUND OR LIGHT IF CAR IS LEFT ON AND CAR IS SILENT, BUT AS BATTERY DRAINS, THE ENGINE MAY COME ON 20 MIN LATER AND GENERATE CARBON MONOXIDE. I AM AN ALERT DRIVER BUT THIS HAS HAPPENED TWICE. MORE THAN 17 TOYOTA OWNERS HAVE DIED OF CARBON MONOXIDE POISONING. THIS IS AN EASY SOFTWARE FIX. TOYOTA SAYS IT WILL FIX IN 2020, BUT THERE IS NO SOFTWARE FIX COMING FOR HYBRIDS ALREADY SOLD.