THE MOON ROOF GLASS EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH ALL WINDOWS SHUT.
2016 Toyota Avalon
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2016 Toyota Avalon do not stand out strongly from the model-year median of 101.
About this comparison →How this year compares
Owner complaints by model year
Compare all Avalon years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 17 of 23 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
3 reportsON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HIL…
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ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BRAKE, THE CAR TOOK OFF TOWARDS THE GAS PUMP. I WAS PRESSING THE BRAKE AS HARD AS I COULD AND WAS TRYING TO GRAB THE GEAR SHIFT TO PUT INTO PARK. I ONLY WENT ABOUT 20-30 FEET BEFORE THE CAR STOPPED MISSING THE GAS PUMP BY ONLY ABOUT 1 AND 1/2 FEET. I CAN'T SAY FOR SURE IF THE BRAKES STOPPED THE CAR OR IF I WAS ABLE TO GET IT INTO PARK. I HAD THE CAR TOWED TO MY HOME AND WILL NEVER DRIVE THIS CAR AGAIN. I AM NOT SURE WHAT I AM GOING TO DO BECAUSE THE CAR IS FAR FROM PAID FOR AND I KNOW TOYOTA WILL BE OF NO HELP. I KNOW FOR SURE THAT EVENTUALLY SOMEONE IS GOING TO BE KILLED AS I TRULY BELIEVE THIS IS NOT JUST HAPPENING TO ME. AFTER THE FIRST INCIDENT, I SENT A CERTIFIED LETTER TO THE PRESIDENT OF TOYOTA AND THEIR LEGAL DEPARTMENT AND THEIR REPLY WAS TOYOTA WAS NOT AT FAULT.
TL* THE CONTACT OWNS A 2016 TOYOTA AVALON. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, A LOUD BOOM NOISE WAS HEARD AND THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF …
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TL* THE CONTACT OWNS A 2016 TOYOTA AVALON. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, A LOUD BOOM NOISE WAS HEARD AND THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Official recalls
320V024000 · Air Bags: Air Bag/restraint Control Module
Jan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
16V906000 · Air Bags:knee Bolster
Dec 16, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.
Consequence & remedy
Consequence: If the air bag was installed with incorrect fasteners, the fasteners may become loose over time, affecting the air bag deployment and increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the fasteners, and if necessary, replace the instrument panel brace and body bracket and reattach the air bag assembly, free of charge. The recall began on February 8, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G05.
16V215000 · Air Bags:sensor:occupant Classification
Apr 14, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon and Camry vehicles manufactured November 30, 2015 to March 4, 2016. The occupant classification system (OCS) that activates or deactivates the front passenger seat air bag system may have been improperly calibrated. As a result, the front passenger air bag and the front passenger knee air bag may not deploy as intended in certain crash scenarios. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Air bags that do not deploy as intended during a crash increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began by May 13, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G0J.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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