The steering latch to adjust steering wheel unlocks while I’m driving causing my steering wheel to drop literally while I’m driving.
2009 Toyota Avalon
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2009 Toyota Avalon do not stand out strongly from the model-year median of 101.
About this comparison →How this year compares
Owner complaints by model year
Compare all Avalon years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
74 reports with mileage · 17 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
18 reportsThe steering wheel telescoping lever is faulty in that it will loosen in its own causing the steering wheel to lunge forward toward the dash unexpectedly with little pressure while driving.
THE TELESCOPIC STEERING COLUMN ADJUSTMENT LEVER WILL NOT STAY SECURE AND COMES LOOSE FREQUENTLY WHILE DRIVING ALLOWING THE STEERING COLUMN TO COLLAPSE IN OR PULL OUT. THIS IS A SAFETY CONCERN I REPORTED TO MY TOYOTA DEALER (GILROY TOYOTA - GILROY, CA) IN JULY OF 2019 WHEN TAKING THE CAR IN TO HAVE THE AC BLOWER MOTOR REPAIRED A…
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THE TELESCOPIC STEERING COLUMN ADJUSTMENT LEVER WILL NOT STAY SECURE AND COMES LOOSE FREQUENTLY WHILE DRIVING ALLOWING THE STEERING COLUMN TO COLLAPSE IN OR PULL OUT. THIS IS A SAFETY CONCERN I REPORTED TO MY TOYOTA DEALER (GILROY TOYOTA - GILROY, CA) IN JULY OF 2019 WHEN TAKING THE CAR IN TO HAVE THE AC BLOWER MOTOR REPAIRED AND ASKING FOR A SOLUTION. AFTER MULTIPLE CALLS I FINALLY GAVE UP. NOW I'M BACK TALKING TO THE DEALER REGARDING A RECALL ON MY 2018 HIGHLANDER AND ASKING THEM AGAIN ABOUT A FIX FOR MY STEERING COLUMN. THEY NOW INFORM ME OF A KNOWN ISSUE WITH THE TELESCOPIC LEVER DETENT CLIP AND A TECHNICAL SERVICE BULLETIN TSB-0147-13 AND ALSO THAT TOYOTA HAD A WARRANTY ENHANCEMENT PROGRAM - ZTY TO ADDRESS IT WHICH EXPIRED IN SEPTEMBER OF 2019. THE DEALER NOW TELLS ME THEY CAN NOT HELP SINCE IT HAS EXPIRED AND GAVE ME THE NUMBER FOR TOYOTA CUSTOMER CARE 1-800-331-4331 BUT THEY REFUSE TO HELP. THIS IS A SAFETY ISSUE BUT THERE HAS BEEN NO RECALL AND I WAS NEVER NOTIFIED OF THE WARRANTY ENHANCEMENT PROGRAM SO I'M NOW STUCK WITH AN UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY RECALL THAT TOYOTA SHOULD CONTINUE TO STAND BEHIND. DO I HAVE ANY RECOURSE AT ALL?
WHILE DRIVING DOWN THE HIGHWAY THE AT 70 MPH TELESCOPIC STEERING WHEEL COLLAPSED.
THREE TIMES WHILE DRIVING, THE LATCH THAT CONTROLS THE STEERING WHEEL HAS FAILED. THE STEERING WHEEL DROPS ALL THE WAY AGAINST THE DASHBOARD TO THE LOWEST POSITION. THIS ALWAYS OCCURS WHEN DRIVING. MAKING CONTROLLING THE CAR DIFFICULT. THE FIX IS TO REPLACE THE ENTIRE STEERING COLUMN FOR OVER $1200.
MY 2009 TOYOTA NOW HAS 85000 MILES ON IT AND I HAVE JUST BEEN TOLD THAT THERE IS A PROBLEM WITH A TORN CV AND POWER STEERING BOOT ALONG WITH A RETURN HOSE. THE POWER STEERING UNIT IS LEAKING AND THE PRICE TAG TO REPAIR THESE ITEMS IS $1912.21. IN READING MY CONSUMER REPORTS TROUBLE SPOT REPORT I SEE THAT THIS HAS BEEN A PROBLEM …
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MY 2009 TOYOTA NOW HAS 85000 MILES ON IT AND I HAVE JUST BEEN TOLD THAT THERE IS A PROBLEM WITH A TORN CV AND POWER STEERING BOOT ALONG WITH A RETURN HOSE. THE POWER STEERING UNIT IS LEAKING AND THE PRICE TAG TO REPAIR THESE ITEMS IS $1912.21. IN READING MY CONSUMER REPORTS TROUBLE SPOT REPORT I SEE THAT THIS HAS BEEN A PROBLEM FOR OTHER OWNERS FROM 2007 THROUGH 2010 AND I AM SURPRISED THAT TOYOTA HAS NOT RESOLVED THIS PROBLEM BY ISSUING A RECALL FOR THAT SPECIFIC DEFECT.
THE HORN WORKS WHEN IT WANTS TO AND THE STEERING WHEEL SOMETIMES MOVES. THE CAR SITS LOWER THAN IT SHOULD CAUSING THE TIRES TO SCRAPE. *TR
STEERING PLACEMENT LOCK CAME LOOSE WHILE DRIVING AND STEERING COLUMN DROPPED TO LOWEST LEVEL. THIS HAS HAPPENED 3 OTHER TIMES IN CITY TRAFFIC. TRYING TO TIGHTEN THE STEERING PLACEMENT FRICTION LOCK ONLY SEEMS TO HOLD TEMPORARILY. *TR
STEERING WHEEL COLUMN COLLAPSES UNEXPECTEDLY UNDER NORMAL DRIVING CONDITIONS. CULPRIT IS THE ADJUSTMENT FRICTION LEVER BECOMES DISENGAGED AND ALLOWS THE STEERING COLUMN TO COLLAPSE. THIS HAPPENS REPEATEDLY NO MATTER HOW MUCH ONE ENSURES IT IS TIGHTENED. DEALER AGREED TO FIX UNDER EXTENDED WARRANTY BUT TOOK ALMOST 6 MONTHS TO …
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STEERING WHEEL COLUMN COLLAPSES UNEXPECTEDLY UNDER NORMAL DRIVING CONDITIONS. CULPRIT IS THE ADJUSTMENT FRICTION LEVER BECOMES DISENGAGED AND ALLOWS THE STEERING COLUMN TO COLLAPSE. THIS HAPPENS REPEATEDLY NO MATTER HOW MUCH ONE ENSURES IT IS TIGHTENED. DEALER AGREED TO FIX UNDER EXTENDED WARRANTY BUT TOOK ALMOST 6 MONTHS TO GET PART. IT APPEARED THAT TOYOTA KEPT CANCELING THE PART ORDER ALTHOUGH I WAS TOLD PLENTY OF PARTS WERE IN INVENTORY IN KANSAS CITY. (SERVICE PERSON SAID MAYBE TOYOTA WAS HOLDING PARTS DUE TO A RECALL BUT COULD NOT FIND THAT TO BE THE CASE.) EVENTUALLY, AFTER THE PART WAS ORDERED THE THIRD TIME, AND PRESUMABLY PRODDED BY THE DEALERSHIP, THE PART WAS DELIVERED AND SUBSEQUENTLY INSTALLED. I AM CONCERNED THE PROBLEM WILL REAPPEAR OVER TIME. *TR
LEVER DROPPED HOLDING THE COLLAPSING STEERING COLUMN IN PLACE. HAS BEEN DOING SO FAIRLY REGULARLY SINCE. I CONSIDER THIS A DESIGN DEFECT. THE TOYOTA DEALER STATES THAT ONLY A NEW STEERING COLUMN WILL CORRECT THE PROBLEM AT A COST OF MORE THAN $1100.00. I NOTE THAT THERE ARE OTHER IDENTICAL COMPLAINTS, AND SINCE THIS IS CONSI…
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LEVER DROPPED HOLDING THE COLLAPSING STEERING COLUMN IN PLACE. HAS BEEN DOING SO FAIRLY REGULARLY SINCE. I CONSIDER THIS A DESIGN DEFECT. THE TOYOTA DEALER STATES THAT ONLY A NEW STEERING COLUMN WILL CORRECT THE PROBLEM AT A COST OF MORE THAN $1100.00. I NOTE THAT THERE ARE OTHER IDENTICAL COMPLAINTS, AND SINCE THIS IS CONSIDERED A SIGNIFICANT SAFETY ISSUE, THERE SHOULD BE A RECALL OF AFFECTED AUTOS. *TR
Official recalls
716V396000 · Seats:front Assembly:seat Heater/cooler
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
14V743000 · Seats:front Assembly:seat Heater/cooler
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
10V035000 · Equipment:other:labels
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
10V036000 · Equipment:other:labels
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
10V017000 · Vehicle Speed Control:accelerator Pedal
Jan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Consequence & remedy
Consequence: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
09V388000 · Vehicle Speed Control:accelerator Pedal
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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