2007 Toyota Avalon

TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT WHILE BRAKING TO A COMPLETE STOP, HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS STILL IN DRIVE. AS A RESULT, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/09/14*LJ

AS I WAS WIPING DOWN MY DASHBOARD I NOTICED A FINE HAIRLINE CRACK ABOUT AN INCH LONG. WITHIN A WEEK IT GREW ANOTHER 2 INCHES. NOW APPROXIMATELY TWO MONTHS SINCE I NOTICED THE FIRST CRACK I HAVE ANOTHER CRACK IN A DIFFERENT SPOT. THIS CRACK IS ABOUT AN INCH AND A HALF LONG. BOTH ARE IN THE AREA OF THE AIR BACK. MY CAR IS IN PERFECT CONDITION AS I HAVE ALWAYS DONE THE RECOMMENDED MAINTENANCE AND I KEEP MY CAR PARKED IN A GARAGE AT HOME AND AT WORK. I AM EXTREMELY DISAPPOINTED THAT MY TOP OF THE LINE AVALON IS TURNING TO CRAP! *TR

THE DASHBOARD ON MY 07 TOYOTA AVALON HAS BECOME STICKY, ALL CRACKED UP AND EMITTES A STICKY CHEMICAL THAT CREATES A BLINDING GLARE DURING DAYTIME HRS. ESPECIALLY WHEN ITS SUNNY OUTSIDE! I WENT TO MY LOCAL DEALER AND WITHOUT EVEN LOOKING AT THE CAR HE SAID THAT HIS DEALERSHIP WOULD SPLIT THE COST WITH ME OF ABOUT $800 EACH TO REPLACE THE DASHBOARD. HE SAID THAT TOYOTA HAS BEEN AWARE OF THE PROBLEM FOR SOME TIME BUT REFUSES TO ACKNOLEDGE THAT THE SUBCONTRACT THAT MADE THE DASHBOARDS USED A FAULTY MATERIAL AND SINCE THE WARRANTY HAS EXPIRED, THEY WERE NOT WILLING TO DO ANYTHING ABOUT IT. I BOUGHT THE TOP OF THE LINE AVALON WITH ALL THE BELLS AND WHISTLES NEW, GARAGE KEPT IT, WASHED AND WAXED IT MYSELF AND NOW THIS. I ALWAYS THOUGHT THAT TOYOTA WAS A RELIABLE COMPANY AND WOULD STAND BEHIND THEIR PRODUCTS, BUT FOUND OUT JUST THE OPPOSITE. NOT ONLY THE AVALON BUT THE CAMRY, COROLLA AND THE LEXUS 350 WHICH IS MADE BY TOYOTA. I HAVE SEARCHED THE WEB EXTENSIVELY AND THERE SEEMS TO BE NO 'ONE' ANSWER. SOME DEALERS ARE REPLACING THE DASH, SOME ARE OFFERING TO COVER MATERIALS AND SOME ONLY OFFERING 20% DISCOUNTS. CAN YOU CONTACT ME OR REFER ME TO THE PROPER DEPARTMENT TO SUBMIT A CLAIM FOR A REPLACEMENT. AS THIS IS CLEARLY A TOYOTA 'PRODUCT RELATED' PROBLEM, I WOULD EXPECT THAT TOYOTA WOULD HAVE A RESOLUTION TO FIX/REPLACE THE DASH AS NEEDED! SINCE I'M RETIRED AND ON A FIXED INCOME, PAYING OUT OF POCKET FOR TOYOTAS FAULTY, DANGEROUS MATERIAL IS NOT AN OPTION, I'LL MAKE SURE THAT ANYONE THAT I KNOW, AND WITH ALL THE ASSOCIATIONS THAT I BELONG TO THERE ARE PLENTY OF PEOPLE, KNOW THAT TOYOTA HAS DROPPED THE BALL ON THIS ONE! THIS HAS BECOME A VERY SERIOUS SAFETY HAZARD WITH ALL THE GLARE THAT IT'S CAUSING. TOYOTA HAD BETTER HOPE THAT NEITHER MY WIFE OR I HAVE A SERIOUS CAR ACCIDENT DUE TO THEIR MISHANDELING OF ALL THE COMPLAINTS AND TURNING A DEAF EAR TO THE LOYAL TOYOTA OWNERS! *TR

WE WERE DRIVING ON THE HIGHWAY WHEN WE HEARD A CRACK NOISE ON THE DASHBOARD. TWO CRACKS APPEARED ALL OF A SUDDEN. SINCE THEN THERE HAVE BEEN 3 MORE CRACKS ON THE DASHBOARD. THEY APPEAR WITHOUT ANY PARTICULAR REASON. THE CRACKS ARE BETWEEN THE GLOVEBOX AND THE AIRBAG ON THE PASSENGER SIDE. THE CAR IS GARAGED AT ALL TIMES, WHEN NOT DRIVEN. THE CRACKS APPEARED AT 36,000 MILES. WE HAVE CONTACTED TOYOTA CO. THEY TOOK OUR COMPLAINT REF# 1308131120. ACCORDING TO THEM THEY DO NOT SHOW A RECURRING PROBLEM WITH CRACKING PLASTIC IN THEIR CARS. THEY WON'T DO ANYTHING ABOUT IT, BECAUSE OF THE AGE OF THE CAR (2007). WE ARE CONCERNED THAT SHOULD WE BE INVOLVED IN AN ACCIDENT WHERE THE AIRBAGS GET INFLATED, WE MAY SUSTAIN ADDITIONAL INJURIES BY THE PLASTIC PIECES COMING APART FROM THE DASHBOARD AND HITTING US. VEHICLE HAS AROUND 39,0000 AT THIS TIME. *TR

I PRESSED BRAKE PEDAL AS I WAS ABOUT TO EXIT A DRIVEWAY AND THE CAR CONTINUED TO ROLL INTO THE ROADWAY. TO AVOID A SPEEDING PICKUP TRUCK IN THE SECOND LANE THAT DID NOT APPEAR TO SLOW DOWN, I ACCELERATED ACROSS THE TWO LANE ROADWAY AND WAS ABLE TO STOP ON THE OTHER SIDE. THE BRAKES APPEARED TO WORK NORMALLY AFTER THAT AND I WAS ABLE TO DRIVE APPROXIMATELY 5 MILES AND LEAVE THE CAR AT THE TOYOTA DEALER. THE FRONT BRAKES HAD JUST BEEN REPLACED TWO WEEKS EARLIER. THE DEALER CHECKED THE BRAKE SYSTEM MECHANICALLY AND HYDRAULICALLY AND FOUND NO PROBLEM. THEY ROAD TESTED THE VEHICLE AND KEPT IT FOR A SECOND DAY AND FOUND THE BRAKES TO WORK PROPERLY AFTER ROAD TESTING IT EXTENSIVELY. SINCE NO PROBLEM WAS IDENTIFIED, THIS LEAVES ME VERY UNEASY ABOUT CONTINUED USE OF THE VEHICLE. *TR