2003 Toyota Avalon

What component or system failed or malfunctioned, and is it available for inspection upon request? 1- AUG 2020- MEGA MOTERS- PURCHASSED AUTO- CARFAX AND AUTO GURO- RECOMMENDED THIS VEHISCAL AND SALES PITCH INCLUDED THESE COMPANIES- HE SAID HE DOES GOOD BUSINESS- HE SAID HE WILL FIX ALL ISSUES IF THE ISSUE WAS WITH-IN 30 DAYS- CAR DROVE FINE- HE PUT AN INSPECTION STICKER- IT DID NOT SMOKE THEN BECAUSE HE HAD A HELPER WHO STARTED THE CAR AND PLACED INSPECTION STICKER READIN 10;2021? BUT IT WAS AUGUST 2020? THE HELPER DROVE IT TO THE FRONT OF THE DEALERSHIP- AFTER I PAID 7000.00 AND THUS DID NOT SEE START UP SMOKE AT THE DEALERSHIP 2. AT START UP - TOOK MY TWO SISTERS FOR A TEST DRIVE- GREY SMOKE- SAME DAY- AS PURCHASSED - SHOCK ISSUES-SUSPENTION AND DEALER- MY SISTER WAS DRIVING AS i CALLED TO TELL HIM i LOVED THE CAR AND IT SEEMED TO RUN FINE- EXCEPT FOR THE SMOKE ANDRED OIL LIGHT AND THE SHOCKS- SUSPENTION- UNCOMFORTABLE SCRAPING SOUND- I WILL FIX- AS HE SAID HE FORGOT TO PUT THE NEW OIL CAP ON OIL AND SENSOR- HE SAID HE WOULD PLACE THE TIRE SHOCKS TO FIX SUSPENTION. 2- I LIVE FAIRLY CLOSE- AND ONLY DRIVE SHORT DISTANCE- LIGHT OF OIL CAME ON- BUT GAGES READ NORMAL- MILES WERE AT 9800, DROVE FINE- JUST WAS CONCERNED ABOUT THE LOUD SCRAP SOUND ON ANY DIPS ON ROAD AND THE SMOKE- AT START UP - AND DEALER AT MEGA MORTOR- SAID- TO BRING IT IN HE FORGOT TO PUT A SENSOR AND THE SHOCKS HE HAS THEM AT THE SHOP AND THE NEW OIL CAP- 2 RETURNED THE FOLLOWING MORNING- NO ONE WAS AT THE SHOP- I CALLED HIM HE SAID HE WOULD BE THERE AT 10 AM- - THE CAR SMOKED AT START INCREASED- - HE WAS NOT THERE AT 1030AM- CALLED HIM HE SAID HE COULD NOT FIX IT AS HE WAS BUSY- HE ASKED ME TO COME IN THE NEXT DAY- i CALLED NO ANSWER- CALLED AGAIN- AND HE SAID HE NEEDED ME TO BRING IT SATURDAY MORNING- AND HE WILL FIX- HE WAS RUDE AND SAID HE WAS BUSY- IT WAS SEPTEMBER- AND THE CAR IS HAZARD- IT STOPPED ON MY WAY INTO HIS SHOP AND GOT IT HOME- I GOT COVID 10-2020 TO 4/2020- LONGHAUL-

WE OWN A 2003 TOYOTA AVALON. WE RECEIVED THE SAFETY RECALL NOTICE REGARDING THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL UNIT (ECU) FOR THIS VEHICLE IN MARCH OF 2014. THE RED AIRBAG LIGHT IN THE DASH HAS BEEN ON, MAKING THE VEHICLE UNSAFE TO OPERATE. SINCE THIS INVOLVES THE VERY SAFETY AND WELL-BEING OF MY FAMILY, WE CALLED THE LOCAL WEST COVINA DEALER, AT LEAST FOUR (4) TIMES AND MADE AT LEAST ONE (1) DRIVE-IN VISIT, TO GET THIS MATTER RESOLVED. EACH TIME WE WERE TOLD THERE WAS NO ' SRS ECU ' REPLACEMENT PART AVAILABLE. ON OUR LAST ATTEMPT TO REACH OUT TO THEM, WE LEFT A MESSAGE FOR THE SERVICE ADVISOR AT THE WEST COVINA TOYOTA LOCATION AND WAS NOT EVEN GIVEN THE COURTESY OF A RETURN PHONE CALL. WE ARE THOROUGHLY DISAPPOINTED AND FRUSTRATED! SINCE THIS PLACES OUR FAMILY AT GREAT RISK OF HARM AND ENDANGERS THEIR WELL-BEING, OUT OF DESPERATION, WE ARE REACHING OUT TO YOU. IT HAS NOW BEEN OVER TWO (2) YEARS SINCE RECEIPT OF THE INITIAL SAFETY RECALL NOTICE. SURELY, THIS IS SUFFICIENT TIME TO BE ABLE TO RECTIFY THE PROBLEM! PLEASE FEEL FREE TO CONTACT VIA EMAIL AT EITHER [XXX] TO DISCUSS THIS MATTER. OR, YOU MAY REACH OUT TO US BY PHONE AT [XXX](H) OR [XXX] (C). IT IS MY HOPE THAT YOUR ASSISTANCE WILL PROVIDE THE IMPETUS NEEDED TO RESOLVE THIS MATTER. SINCERELY YOURS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

THE RECALL NOTICES WAS RECEIVED IN APRIL, 2015. BUT THE PART NEEDED TO FIX THE PROBLEM WAS NOT AVAILABLE. THE RECALL NOTICES SAID "TOYOTA IS PREPARING SUFFICIENT PARTS TO SUPPORT INSTALLATION OF SUB-WIRE HARNESS....WE WILL SEND ANOTHER NOTIFICATION WHEN PREPARATION ARE COMPLETE". MY CONCERN IS THAT ME AND MY FAMILY ARE CURRENTLY DRIVING AROUND IN AN UNSAFE VEHICLE. THE RECALL NOTICE WENT ON TO SAY "THE FRONT AIRBAG AND/OR SEATBELT PRETENSIONERS COULD INADVERTENTLY DEPLOY" MY QUESTION IS WHEN IS THIS PROBLEMS GOING TO BE FIXED. I HAVE NOT TAKING THIS CAR ON A MAJOR TRIP SINCE THIS RECALL BECAUSE I FEEL MY FAMILY IS AT RISK. I WOULD APPRECIATE A RESPONSE TO THIS INQUIRY. THIS RECALL CORRECTION NEED TO BE COMPLETED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 04/06/16*LJ THE CONUSMER STATED THE PART HAD TO BE ORDEDE AND IS NOW AVAILABLE. UPDATED 04/14/16.*JB

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATE 01/13/16 MA UPDATED 01/22/16*JB

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED RECALL NOTIFICATIONS FROM THE MANUFACTURER RELATED TO THE SUPPLEMENTAL RESTRAINT SYSTEM AND ELECTRONIC CONTROL UNIT. THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ

TOYOTA HAS KNOWN OF THIS PROBLEM FOR YEARS AND HAS WORKED ON THE CAR LAST YEAR TO GIVE A TEMPORARY FIX, NOW A FEW MONTHS AGO TOYOTA SENDS YET ANOTHER RECALL FOR SAME PARTS, BUT YET THE DEALERS NOR TOYOTA HAS ANY IDEA OF WHEN THIS WILL BE AVAILABLE, MEANWHILE WE DRIVE AROUND IN FEAR OF UNNECESSARY DEPLOYMENT OF AIRBAG. WE HAVE BEEN IN CONTACT WITH TOYOTA AND ALL THE LOCAL DEALERS AND NO ONE CAN TELL US ANYTHING, BUT ON THE NEWS THE REPORTS SAY THE AIRBAGS ARE BEING REPLACED