1996 Toyota Avalon

PURCHASED USED 1996 TOYOTA AVALON IN MARCH 2002 WITH 72,000 MILES. AT THAT TIME I ALSO PURCHASED A 2 YEAR/24000 MILE EXTENDED WARRANTY THROUGH UNIVERSAL UNDERWRITERS. ENGINE FAILED IN EARLY DECEMBER 2003 AT 92000 MILES DUE TO SLUDGE BUILDUP IN OIL PAN. OIL HAD BEEN CHANGED EVERY 3,000 MILES. TOYOTA NOT COVERING ENGINE REPLACEMENT BECAUSE IT IS NOT A 97 MODEL. EXTENDED WARRANTY NOT COVING BECAUSE FAILURE CAUSED BY "FLUID CONTAMINATION". *AK

THE ENGINE CUT OUT/STALLED IN THE MIDDLE OF THE EXPRESSWAY WITH NO WARNING. PULLED TO THE EMERGENCY LANE, TURNED OFF ENGINE, WAITED A WHILE, TURNED ENGINE BACK ON AND ENGINE LIGHT WAS ON FOR FIRST TIME. TOWED CAR TO DEALERSHIP, WHO INDICATES IT IS OIL SLUDGE DUE TO FAILURE TO CHANGE OIL FREQUENTLY ENOUGH. OIL HAS BEEN CHANGED EVERY 4000 MILES. GETTING NO SATISFACTION FROM DEALER, WHO INDICATES MINIMUM REPAIR COST WILL BE $3300 - $3500 FOR REBUILT ENGINE. MADE COMPLAINT TO TOYOTA CORPORATE, WHO ALSO ARE NOT PROVIDING ASSISTANCE AT THIS TIME. GETTING RUN AROUND AS COMPLAINT WAS FILED, WHICH IS BEING SENT BACK TO REGIONAL OFFICE FOR HANDLING. REGIONAL OFFICE ALREADY INDICATED THAT THEY PROBABLY AREN'T GOING TO OFFER ANY ASSISTANCE BECAUSE THE 1996 MODEL ISN'T INCLUDED IN THE OIL SLUDGE RECALL ON 1997 - 2002 MODELS. ENGINE HAS JUST OVER 63,000 MILES ON IT. I BOUGHT THE VEHICLE ONE YEAR OLD WITH 29,000 MILES ON IT. ONLY 34,000-35,000 MILES HAS BEEN PUT ON THE CAR IN THE LAST SIX YEARS OF MY OWNERSHIP. I FEEL VERY TAKEN ADVANTAGE OF, AND PLACED NOT ONLY IN HARMS WAY BY A DEFECTIVE PRODUCT, BUT WITH A FINANCIAL BURDEN NOW AS WELL.

I HAVE A 1996 TOYOTA AVALON THAT HAS THE OIL SLUDGLE PROBLEM. I HAVE FILED A CLAIM WITH CORPORATE OFFICE OF TOYOTA AND THEY CONTACTED LOCAL TOYOTA DEALER WHO ASKED FOR RECEIPTS OF OIL CHANGES AND SAID THEY WILL REVIEW CASE, RECEIPTS WERE PROVIDED AND AFTER BEING REVIEWED THEY SAID THERE WAS NOTHING THEY COULD DO TO HELP. I AM A SINGLE MOTHER WHO HAS TWO SMALL CHILDREN AND I NEED RELIABLE TRANSPORTATION AND I WAS TOLD IT WOULD BE 5000.00 TO REPAIR WHEN I OWE 5020.00 ANY HELP WOULD BE GREATLY APPRECIATED! THANKS, CHERYL FOLEY

ENGINE: ENGINE SLUDGE BUILDUP HAS RUINED THE ENGINE DESPITE REASONABLE MAINTENENCE. ENGINE MUST NOW BE REBUILT OR REPLACED. ENGINE HAS BEEN PROBLEMATIC FOR THE LAST YEAR OR TWO. DEALERSHIP HAS INFORMED ME THAT MY ENGINE IS NOT COVERED UNDER THE CURRENT TOYOTA LETTER DUE TO THE FACT THAT IT WAS MANUFACTURED IN MAY OF 1996 AND TOYOTA HAS AN AUGUST OF 1996 MANUFACTUING CUT-OFF DATE. I ALSO OWN A 1998 TOYOTA SIENNA WHICH IS BEGINING TO HAVE SIMILAR PROBLEMS. FROM ALL I HAVE BEEN ABLE TO RESEARCH AT LEAST PART OF THIS PROBLEM IS DUE TO A DESIGN FLAW IN THE HEAD. I HAVE HAD A NUMBER OF CARS IN THE LAST TWN YEARS WHICH I HAVE DRIVEN WELL INTO HIGH MILES WITH THE SAME MAINTENECE ATTENTION AS THIS ONE BUT HAVE NOT HAD THE SLUDGE PROBLEM BEFORE. I WOULD LIKE TOYOTA TO PICK UP AT LEAST A PORTION OF THE REPAIR COST.

WHILE PULLING INTO A PARKING LOT ENGINE LIGHT APPEARED ON THE DASHBOARD. VEHICLE STALLED. THEN, VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE CAM HEAD BROKE OFF. MECHANIC INDICATED THAT REPLACEMENT OF THE ENGINE WAS REQUIRED.*AK THE LIGHT ILLUMINATED AND THE MECHANIC WAS NOTIFIED. WHEN PULLING INTO THE PARKING LOT, THE ENGINE DIED. THE OIL WAS CHECKED AND IT WAS FINE. HE STARTED THE VEHICLE AND THE CAM HEAD BLEW OFF. CONSUMER NEEDED A NEW ENGINE AND THE DEALERSHIP WOULDN'T HELP SINCE THE VEHICLE IS OUT OF WARRANTY. THE CONSUMER NOTED WHEN THE ENGINE GET REPAIRED, SHE WILL SELL THE VEHICLE AND NEVER RECOMMEND IT TO NO ONE ELSE. HER MECHANIC STATED THE CAM HAD NO OIL IN IT, YET THE VEHICLE WAS FULL OF OIL. THE OIL PUMP FAILED COSTING THE CONSUMER $6000. DOLLARS. SHE WAS INFORMED SINCE SHE DIDN'T HAVE THE VEHICLE ROUTINELY MAINTAINED AT THE DEALERSHIP. *PH

I OWN A 1996 TOYOTA AVALON. MY CAR HAS BEEN PUTTING OUT A WHITE SMOKE DURING COLD START-UPS. I AM ADDING TWO QUARTS OF OIL A WEEK. I CHANGE MY OIL EVERY 3,000 MILES. I EVEN REPLACE SOME SEALS, BELIEVING THAT WAS THE PROBLEM. NOW THE PROBLEM HAS COME TO A-HEAD. MY CAR STALLED ON THE INTERSTATE GOING TO WORK ON JULY 13, 2003. THE CAR ENGINE LIGHT CAME ON AFTER IT STALLED. I WAS ABLE TO PARK THE CAR AND IT WILL BE MY MECHANIC. I HAVE READ ON THIS SITE THAT THERE HAS BEEN OTHERS COMPLAIN OF THE SAME PROBLEM. PLEASE HELP US IN NOT ONLY FINDING THE PROBLEM BUT FIXING IT. THANK YOU FOR YOUR TIME AND HAVE A BLESSED DAY, MICHAEL T. MARCHAND.*AK