IllustrationThe steering system malfunctioned. The vehicle is at the dealer for inspection/repair. When driving the steering is loose, when you go over bumps there is an audible thump in the cabin of the vehicle. The vehicle is at the dealer in Rockwall Texas for the 3rd time for this issue. The lower steering shaft was deemed defective by …
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The steering system malfunctioned. The vehicle is at the dealer for inspection/repair. When driving the steering is loose, when you go over bumps there is an audible thump in the cabin of the vehicle. The vehicle is at the dealer in Rockwall Texas for the 3rd time for this issue. The lower steering shaft was deemed defective by the technician due to excessive play on the first visit. Even with the defective steering component the vehicle was returned to me in that condition due to a lack of parts. I returned the vehicle because it was not safe to drive. The part was ordered/received and installed. After picking up the vehicle it was evident immediately that the vehicle still had the same issue. The vehicle is now at the dealer waiting on an upper steering shaft that was deemed to have excessive play. The part is on backorder. There are no warning lights associated with this issue. Symptoms include: Clunking noise in driver area when going over bumps and vehicle wanders excessively at speed on uneven surfaces.