2025 Toyota 4RUNNER

On August 29, 2026, I was stopped at a red light with my foot on the brake when I noticed the vehicle moving forward even though I was pressing the brake pedal. I immediately entered a nearby parking lot at very low speed. I had significant difficulty stopping and used the electronic parking brake to help keep the vehicle stopped. While still inside, I noticed a strong burning smell and smoke. After exiting, I saw smoke coming from the passenger side. I walked to that side and saw flames coming from the area near the passenger-side tire. I attempted to extinguish the fire with a small amount of water. I then opened the hood and observed fire in the same general passenger-side area, including near the tire and around the battery area. The heat/fire was severe enough to crack and damage the windshield. I called 911, and the fire department responded and extinguished the fire. The vehicle was not drivable and was towed to an authorized Toyota dealership, where it is currently available for inspection. The cause has not yet been determined. After the incident, the Toyota app displayed 9 active alerts, including Brake System Malfunction, ABS Malfunction, Low Brake Fluid, Parking Brake System Malfunction, Vehicle Stability Control System Malfunction, Secondary Collision Brake System Malfunction, Smart Stop System Malfunction, and Drive-Start Control System Malfunction. The vehicle had approximately 13,310 miles. There were no injuries or collision.

I am a fire investigator for the Olathe (KS) Fire Department. On July 3, 2026 at 1255 hrs our crews were called to a vehicle fire for the above listed car. The vehicle was reportedly being driven when smoke entered the passenger compartment causing the driver to pull over. He opened the rear tailgate and saw flames coming from the base of the rear cargo area. He called 911. Olathe PD utilized a fire extinguisher and Olathe FD units extinguished the fire. I responded to conduct an origin and cause investigation. I determined that the fire originated at/near the battery/electronics bay of the rear cargo area. I did not conduct any destructive testing. The driver reported that this is a loaner car from the dealer while his vehicle is being serviced. There was no evidence of vehicle collision or other mechanical problems. The driver did not report noting an vehicle issues prior to the smoke.

The contact owns a 2025 Toyota 4Runner. The contact stated that the message “Headlights On” was erroneously displayed. The fuel gauge indicated 71 percent. Additionally, the 12-volt charging system malfunctioned with the message “See the Dealer” displayed. Several unknown orange warning lights were illuminated. The vehicle was restarted, and the warning lights turned off. The window on the passenger’s side was violently shaking. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure, but an undisclosed software was reprogrammed. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the fuel pump was replaced. The vehicle was repaired. The dealer was contacted and informed about a diagnostic test. The manufacturer was contacted, and a claim was filed. The failure mileage was unknown.

The contact was a police officer calling on behalf of the owner of a 2025 Toyota 4Runner. The contact stated that while the owner was attempting to park the vehicle in a parking spot, the vehicle began to independently accelerate up a hill. The owner then placed the vehicle into reverse(R) as the vehicle continued to accelerate while in reverse. The contact stated that the owner had their foot firmly pressed on the brake pedal as the vehicle continued to accelerate. The owner then struck two parked vehicles and another moving vehicle that was entering the parking lot. The vehicle continued to accelerate in reverse(R), crossed a side street, and entered a grassy area before the vehicle abruptly shut off. The contact was unaware if any warning lights had appeared on the instrument panel during the failure. The air bags did not deploy at any time during the failure. The officer stated that no injuries were reported and no medical attention was given. A police report was filed. The vehicle was towed from the scene to an unknown location. The contact was unaware whether the matter was reported to the dealer or the manufacturer. The whereabouts of the vehicle were unknown. The failure mileage was unknown.

The contact owns a 2025 Toyota 4Runner. The contact stated that the AC outlet in the cargo area had an open ground. The contact became aware of the AC outlet failure while on a road trip, when the heated mat for the dog's crate failed to heat after being plugged into the AC outlet. The contact tested the AC outlet with a continuity tester, which showed an open ground fault. The contact was concerned that the failure could cause an electrical shock and fire hazard. The vehicle was taken to the dealer, where the AC outlet was replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 700.

Intermittently, the center console (navigation) screen and system crash at random. All audio stop and the screen turns black for a few seconds, before resetting to the default view and disconnecting all previously connected devices. This has happened at least 10-20 times while driving during my ownership of the vehicle. I can confirm that it happens when my iPhone is connected to the vehicle via wireless Apple CarPlay, but I am unsure about other circumstances where this may happen. It had happened regardless of which phone is connected or what operating system version is in use - that is, this issue has persisted across several different iPhones and versions of iOS, so it does not appear to be related to the mobile device. When this issue occurs while driving it is very jarring and can be disorienting, as any navigation or other audio ceases. The issue has not been reproduced by a dealer, and the components have not yet been inspected. There were no warnings or other symptoms of this problem. The problem first appeared within 1-2 months of purchasing the vehicle.