2025 Toyota 4RUNNER

As I was sitting at a red light I was rear ended quite forcefully and 2 of the 3 seatbelts released upon crash impact. Me, the driver hit my face on the steering wheel and my grandson in the backseat flew forward into the passenger front seat his twin brother was sitting in. I am also concerned that none of the airbags went off but the crash caused us to go forward in our seats as well as broken glass on back windows and tailgate.

The contact owned a 2025 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the contact observed a large piece of debris in the roadway. The contact stated that traffic ahead was maneuvering erratically to avoid the debris, causing the contact to lose control of the vehicle. As a result, the vehicle left the roadway, struck several trees, and then collided with a brick wall. The contact stated that the air bags failed to deploy during the crash. A police report was filed. The contact sustained injuries to the leg, arm, and back and was transported to a local emergency room for medical treatment. The contact stated that surgery might be required due to the nerve injuries sustained in the crash. The vehicle was towed by the insurance company and was deemed a total loss. The contact believed that the failure may have been related to an improper repair for a battery replacement previously performed by the dealer. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,500.

The contact was a police officer calling on behalf of the owner of a 2025 Toyota 4Runner. The contact stated that while the owner was attempting to park the vehicle in a parking spot, the vehicle began to independently accelerate up a hill. The owner then placed the vehicle into reverse(R) as the vehicle continued to accelerate while in reverse. The contact stated that the owner had their foot firmly pressed on the brake pedal as the vehicle continued to accelerate. The owner then struck two parked vehicles and another moving vehicle that was entering the parking lot. The vehicle continued to accelerate in reverse(R), crossed a side street, and entered a grassy area before the vehicle abruptly shut off. The contact was unaware if any warning lights had appeared on the instrument panel during the failure. The air bags did not deploy at any time during the failure. The officer stated that no injuries were reported and no medical attention was given. A police report was filed. The vehicle was towed from the scene to an unknown location. The contact was unaware whether the matter was reported to the dealer or the manufacturer. The whereabouts of the vehicle were unknown. The failure mileage was unknown.