Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
10–25K
125–50K
450–75K
975–100K
20100–150K
70150K+
105 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports1 injury reports
What owners actually said
130 reports
Mileage unknown · Oct 4, 2023
Suspension
The rear end suspension is sagging on my vehicle. When I look up the VIN number on the nhtsa website it says that there is not a recall, but when I look up my vehicle by year it says that all vehicles of this year should be recalled for rear suspension repair/check. I called usa toyota and they said that they could not send the …
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The rear end suspension is sagging on my vehicle. When I look up the VIN number on the nhtsa website it says that there is not a recall, but when I look up my vehicle by year it says that all vehicles of this year should be recalled for rear suspension repair/check. I called usa toyota and they said that they could not send the ticket to my local toyota dealership to for repair because my vehicle was imported from japan to canada. I have tried calling canada toyota but they have not picked up their phone. Reaching out to determine if the nhtsa can help with getting my vehicle suspension checked/repaired. Below is the message/link I receieved from NHTSA when I looked up my car's production year. ----- [XXX] January 18, 2002 NHTSA Campaign Number: 02V021000 TOYOTA/REAR SUSPENSION THIS MAY RESULT IN A LOSS OF CONTROL AND COULD INCREASE THE RISK OF A CRASH. NHTSA Campaign Number: 02V021000 Manufacturer TOYOTA MOTOR NORTH AMERICA, INC. Components SUSPENSION Potential Number of Units Affected 273,743 Summary ON CERTAIN 2-WHEEL-DRIVE (2WD) AND 4-WHEEL-DRIVE (4WD) 4RUNNER SPORT UTILITY VEHICLES, A COMBINATION OF HEAVY LOADING (SIMULTANEOUS LOADING TO REAR GROSS AXLE WEIGHT RATING AND GROSS VEHICLE WEIGHT RATING) AND SEVERE STEERING MANEUVERS COULD CAUSE THE 2WD 4RUNNER TO LOSE DIRECTIONAL STABILITY. Remedy DEALERS WILL REPLACE REAR SUSPENSION PARTS. ALTHOUGH THE 4WD 4RUNNERS DO NOT EXHIBIT THE HANDLING CONDITION, TOYOTA WILL RECALL THESE VEHICLES TO AVOID ANY PUBLIC CONFUSION AS TO WHICH VEHICLES SHOULD RECEIVE THE REPLACEMENT PARTS. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331. Notes TOYOTA RECALL NO. SSC 20A. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11548183
Mileage unknown · Nov 11, 2022
StructureSuspension
The frame is rusting out and broke while driving. The frame is almost totally destroyed from rust . The rear started swinging violently but luckily got it stop without crashing. The entire frame is a joke. I can't believe it hasn't been recalled STILL. The body is in perfect shape but a frame that can snap at any moment....I th…
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The frame is rusting out and broke while driving. The frame is almost totally destroyed from rust . The rear started swinging violently but luckily got it stop without crashing. The entire frame is a joke. I can't believe it hasn't been recalled STILL. The body is in perfect shape but a frame that can snap at any moment....I thought Toyota put safety first?
NHTSA ODI #11493158
Mileage unknown · Oct 10, 2022
Steering
The drivers side front lower ball joint completely sheared off at around 15 miles an hour. The wheel and tire separated from the vehicle.
NHTSA ODI #11488617
305,000 miles · Dec 3, 2020
Structure
CRITICAL FRAME RUST CAUSING TRAILING ARMS TO DETACH UNDER NORMAL USE.
NHTSA ODI #11377826
101,185 miles · Nov 8, 2020
Structure
THE DRIVER'S SIDE REAR CONTROL ARM MOUNTING BRACKET THAT IS WELDED TO THE FRAME HAS RUSTED AND COMPLETELY FRACTURED OFF OF THE FRAME. THE FAILURE OCCURRED WHILE I BEGAN TO ACCELERATE FROM A STOP LIGHT ON A CITY STREET AT NORMAL SPEEDS. I FELT AND HEARD A LOUD POP, THEN HAD SEVERE REAR END INSTABILITY WHILE DRIVING, REQUIRING M…
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THE DRIVER'S SIDE REAR CONTROL ARM MOUNTING BRACKET THAT IS WELDED TO THE FRAME HAS RUSTED AND COMPLETELY FRACTURED OFF OF THE FRAME. THE FAILURE OCCURRED WHILE I BEGAN TO ACCELERATE FROM A STOP LIGHT ON A CITY STREET AT NORMAL SPEEDS. I FELT AND HEARD A LOUD POP, THEN HAD SEVERE REAR END INSTABILITY WHILE DRIVING, REQUIRING ME TO "LIMP HOME" TO MAINTAIN CONTROL OF THE VEHICLE.
NHTSA ODI #11373711
Mileage unknown · Jul 12, 2020
Structure
RUSTED FRAME. HOLE RIGHT THROUGH IT. CAN'T SELL, REGISTER OR DO ANYTHING WITH IT. CAR HAS 188K MILES, DRIVES LIKE A TANK, AND HAS YEARS LEFT IN IT, BUT NOT WITH A RUSTED OUT FRAME. NO ONE SHOWED IT TO ME BEFORE I TRIED TO SELL IT. I HAVE OWNED FOR 7 YEARS, 2ND OWNER.
NHTSA ODI #11338847
245,000 miles · May 5, 2020
Power TrainStructureSuspension
THE FRAME HAS RUSTED OUT AND THE SWAYBAR HAS BROKE LOOSE FROM THE FRAME. *TR
NHTSA ODI #11323412
150,000 miles · Jan 3, 2020
Suspension
1998 TOYOTA 4 RUNNER STARTING TO SWAY SIDE TO SIDE. THE REAR AXLE SUPPORT FRAME IS RUSTED THRU THE BOX TUBE. CALLED TOYOTA TO REPORT THE ISSUE AND DID NOT SEEM TO BE CONCERNED THAT THE ISSUE IS SERIOUS. NO RECOMMENDATIONS GIVEN.
NHTSA ODI #11296815
68,000 miles · Dec 2, 2019
Structure
THE FRAME OF MY VEHICLE IS RUSTING OUT TO THE POINT OF BEING UNSAFE. THE VEHICLE ONLY HAS 68K MILES. THE REAR TRAILING ARM BRACKET HAS A HOLE INSIDE
NHTSA ODI #11286337
109,000 miles · Aug 7, 2019
Air BagsCrashInjury
TL* THE CONTACT OWNED A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN TRAVELING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE AIR BAG DEPLOYED, BUT THE SIDE AIR BAG DID NOT. THE POLICE WAS PRESENT AND A REPORT NUMBER: G8J014000216 …
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TL* THE CONTACT OWNED A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN TRAVELING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE AIR BAG DEPLOYED, BUT THE SIDE AIR BAG DID NOT. THE POLICE WAS PRESENT AND A REPORT NUMBER: G8J014000216 WAS ISSUED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND HAD TO SPEND 6 DAYS IN TWO DIFFERENT HOSPITALS WITH MULTIPLE FRACTURES AND INTERNAL ORGANS INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND LATER LABELED AS DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
ON CERTAIN 2-WHEEL-DRIVE (2WD) AND 4-WHEEL-DRIVE (4WD) 4RUNNER SPORT UTILITY VEHICLES, A COMBINATION OF HEAVY LOADING (SIMULTANEOUS LOADING TO REAR GROSS AXLE WEIGHT RATING AND GROSS VEHICLE WEIGHT RATING) AND SEVERE STEERING MANEUVERS COULD CAUSE THE 2WD 4RUNNER TO LOSE DIRECTIONAL STABILITY.
Consequence & remedy
Consequence: THIS MAY RESULT IN A LOSS OF CONTROL AND COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE REAR SUSPENSION PARTS. ALTHOUGH THE 4WD 4RUNNERS DO NOT EXHIBIT THE HANDLING CONDITION, TOYOTA WILL RECALL THESE VEHICLES TO AVOID ANY PUBLIC CONFUSION AS TO WHICH VEHICLES SHOULD RECEIVE THE REPLACEMENT PARTS. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1998 Toyota 4RUNNER Problems, Complaints & Recalls | Skip That Year