IllustrationBROKEN SEAT BACKS. 14 OUT OF 28 SEAT BACKS BROKEN. BUSSES DO NOT HAVE SEAT BELTS THIS IS THE SAFETY BARRIER FOR THE CHILDREN. SOMETHING NEEDS TO BE DONE. THE SEAT MANUFACTURER IS DOING NOTHING TO CORRECT THE ISSUE. EVERY BUS WE PULL IN HAS MULTIPLE SEATS BROKEN. THIS IS ONLY A 4 YEAR OLD BUS!! *TR
2011 Thomas School Bus
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all School Bus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Seats. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
2 reportsSEAT BACKS BROKEN, SHEET METAL BACKING BREAKING AROUND THE SPOT WELDS WHERE IT IS SECURED TO THE TUBE FRAME. SYNTEC SEAT - MANUFACTURER. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.