IllustrationANNUAL INSPECTION REVEALED BROKEN ROOF BOWS ON TWO SEPERATE SCHOOL BUSSES. THE THOMAS DEALER HAS AVALIABLE A REPAIR PART AND PROCEDURE, A STIFFENER IS WELDED IN THE BOW AT THE WINDOW HEADER.
2000 Thomas SAF-T-LINER Hd
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all SAF-T-LINER Hd years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
Structure complaints
1 reportsOfficial recalls
201V103000 · Vehicle Speed Control:accelerator Pedal
Mar 27, 2001
VEHICLE DESCRIPTION: SCHOOL BUSES. THE ACCELERATOR PEDAL CAN POSSIBLY HANG UP ON THE FLOOR RUBBER.
Consequence & remedy
Consequence: THE DRIVER WOULD BE EXPECTING THE VEHICLE'S SPEED TO DECREASE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A STAINLESS STEEL PLATE UNDER THE ACCELERATOR PEDAL. OWNER NOTIFICATION BEGAN JUNE 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 1-336-889-4871.
01V104000 · Structure:body
Mar 27, 2001
VEHICLE DESCRIPTION: CERTAIN SCHOOL BUSES BUILT WITH COMPOSITE FRONT ROOF CAPS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 221, "SCHOOL BUS BODY JOINT STRENGTH." THE ROOF CAP DOES NOT MEET THE REQUIREMENTS DUE TO THE OMISSION OF THE ADHESIVE THAT JOINS THE ROOF TO THE BUS BODY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE ROOF OF THE VEHICLE MAY CRUSH, NOT PROPERLY PROTECTING THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL RE-BOND THE ROOF CAP TO THE ROOF SHEET METAL. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 1-336-889-4871.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE07054 · Emergency Door Handle Failure
Opened Nov 9, 2007 · Closed Mar 4, 2008
Status: closed (inferred from source dates) · Structure:body:door:hinge And Attachments
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONAFTERBECOMING AWARE THAT FLEETS WERE HAVING HANDLE FAILURES ON THE REAR EMERGENCY DOOR EXIT.THE FAILURE RESULTED IN THE DOOR HANDLE SEPARATING FROM THEDOOR LATCH MECHANISM.WHEN THE HANDLE FAILS, THE REAR EMERGENCY EXIT DOOR CAN NOT BE OPENED FROM OUTSIDE THE BUS.THE FAILURE RESULTS FROM CORROSION OF THE EXTERIOR DOOR HANDLE AROUND THE SECURING ROLL PIN AND SQUARE DRIVE LATCH MECHANISM, CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE.CONTINUED CORROSION WEAKENS THE HANDLE AND EVENTUALLY THE HANDLE MAY BREAK WHILE TRYING TO OPEN THE EXIT DOOR.ODI WAS CONCERNED THAT DURING AN EMERGENCY, A PERSON OUTSIDE OF THE BUS WOULD BREAK THE DOOR HANDLE WHILE TRYING TO OPEN THE EMERGENCY EXIT DOOR,POTENTIALLY DELAYING EVACUATION OF THE BUS.UNDER THE SAFETY RECALL, THE ALUMINUM HANDLES WILL BE REPLACED WITH A MORE ROBUST HANDLE.THE RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.