How this year compares
Owner complaints by model year
Other model years Selected year
Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
No component reports in this snapshot.
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 0 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
NHTSA owner reports · September 18, 2026 snapshot.
Official recalls
6Aug 31, 2011
DAIMLER TRUCKS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2012 FREIGHTLINER M2, STERLING ACTERRA, 7500 & 8500, AND THOMAS BUILT HDX VEHICLES MANUFACTURED FROM JUNE 23, 2004, THROUGH MARCH 15, 2011, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence & remedy
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
Oct 14, 2010
DAIMLER TRUCKS IS RECALLING CERTAIN THOMAS BUILT MVP-EF, HDX, AND SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM MARCH 17, 2009, THROUGH DECEMBER 7, 2009, EQUIPPED WITH STABILUS BLOC-O-LIFT, P/N 5561ED, DRIVER SEATS. THE WELD WHICH HOLDS THE MOUNTING TAB TO THE SHOCK BODY WAS IMPROPERLY WELDED AND CAN BREAK.
Consequence & remedy
Consequence: THE SEAT COULD DROP UNEXPECTEDLY WITHOUT PRIOR WARNING AND COULD CAUSE MOMENTARY LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED THOMAS BUILT BUSES SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
Oct 14, 2010
DAIMLER TRUCKS IS RECALLING CERTAIN THOMAS BUILT MVP-EF AND HDX NON SCHOOL BUSES MANUFACTURED FROM MARCH 17, 2009, THROUGH DECEMBER 7, 2009, EQUIPPED WITH STABILUS BLOC-O-LIFT, P/N 5561ED, DRIVER SEATS. THE WELD WHICH HOLDS THE MOUNTING TAB TO THE SHOCK BODY WAS IMPROPERLY WELDED AND CAN BREAK.
Consequence & remedy
Consequence: THE SEAT COULD DROP UNEXPECTEDLY WITH OUT PRIOR WARNING AND COULD CAUSE MOMENTARY LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED THOMAS BUILT BUSES SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
Jul 27, 2010
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FCCC B2 106 CH AND THOMAS BUILT SAF-T-LINER C2 AND HDX SCHOOL BUSES MANUFACTURED FROM SEPTEMBER 5, 2006 THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence & remedy
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Jun 29, 2010
BUSWEST IS RECALLING CERTAIN MODEL YEAR 2011 HDX SCHOOL BUSES BUILT ON THOMAS BUILT CHASSIS FROM OCTOBER 6, 2009 THROUGH JANUARY 25, 2010 EQUIPPED WITH SEATS MANUFACTURED BY IMMI. THE SEAT CUSHION LOCKING MECHANISMS WERE MISALIGNED DURING VEHICLE ASSEMBLY. THIS ERROR RENDERS THE SCHOOL BUSES NONCOMPLIANT WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT CUSHION COULD DETACH FROM THE SEAT, INCREASING THE RISK OF INJURY TO THE BUS OCCUPANTS.
Remedy: BUSWEST WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT BUSWEST AT 1-310-984-3900.
Feb 23, 2010
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 SAF-T-LINER C2, HDX, MVP-EF, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM OCTOBER 21, 2009 THROUGH JANUARY 19, 2010. THE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION." SEAT CUSHION HINGE TOLERANCE MAY ALLOW THE CUSHION TO SLIP LATERALLY CAUSING THE LATCH STRIKER TO BECOME DISENGAGED FROM THE SEAT FRAME. ONCE THE SEAT CUSHION BECOMES UNLATCHED IT CAN BE LIFTED WITH LESS FORCE THAN REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH OR SUDDEN MANEUVER, THE SEAT CUSHION MAY UNLATCH EXPOSING THE SEAT FRAME TO THE VEHICLE'S OCCUPANTS POSSIBLY RESULTING IN INJURY.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, , 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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